Kimiko Brown
CMAA
Franklinton, LA *****
************@*****.***
I am a Certified Medical Assistant with strong belief in importance in companionship and patient care as well as having good knowledge and understanding of development factors specific to nursing technique, supported diagnostic procedures and recording patient information. I am equipped to provide efficient and accurate support in a comfortable and soothing environment. I'm familiar with advanced medical terminology, procedures and time management. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Mental Health Technician (MHT)
Northlake Behavioral Health System - Mandeville, LA January 2023 to Present
Monitor and observe patient health. Observing patient’s care and accessing patient vital signs and recording patients activities.
Lot Attendant
KNA Solutions/Carvana - Slidell, LA
May 2021 to Present
Work as an STC go out and test drive vehicle that Carvana is purchasing from customers.. Finance Manager
Psmg - New Orleans, LA
November 2020 to Present
Finance manager I enter payroll and process payment for vendors as well as processing government grants
Inventory Advocate
Carvana LLc - Tempe, AZ
June 2021 to February 2023
My job entails communicating with customers, acting as a customer advocate, solving and creating a resolution, promoting growth within productions. I also work as a field advocate where I goes to customers home and appraise and buy their vehicle their selling or deliver a vehicle they bought. I also keep track of inventory of how many vehicles on our lot that comes in and goes out daily. I do intake on vehicle we receive and ones we sell. Paperwork packages, gathering all required documents, take pictures of the vehicle in all angles inside and out record any damage or any machinal issue delivery to repair shop. Prepare back haul on vehicles that goes out, prepare logistic order, etc. FedEx Package Handler
FedEx Ground - Covington, LA
December 2022 to January 2023
Package handler, sorting package, and loading delivery trucks Tax Prep Assistance Seasonal
Intuit/Remote - Remote
November 2021 to May 2022
1. Assistance customer with collecting all information to file taxes then transfer the call to an expert.
• Gather all the necessary documents and information that customer input when started preparing their taxes
• Answer calls
• transfer calls
• Assist with customer service
• Assist customer with setting up their online account. DSP (Direct Support Professional)
Bright Spring Health Services - Mandeville, LA
September 2016 to April 2022
Administrator medicine, assist with bathing/dressing, house chores, cooking, and doctors appointment Rural Carrier Associate
UPS - Covington, LA
October 2021 to January 2022
Scan and deliver packages to residents.
CMA (CMAA)
Texas Health Presbyterian Plano Hospital - Plano, TX May 2021 to July 2021
Accessing patient information and screening for Covid-19, administering Covid vaccines to patients. CMA
CMAA Dimitri Dermatology - Slidell, LA
November 2020 to April 2021
I assist patient with taking vitals, treatments, injections, and enter patients data into EMR. Chart on patients treatments, set appointments, assist with taking payments, etc. Customer Service Representative
Turbo Tax - Louisiana
January 2019 to April 2020
I assist in filing friends and family tax return online through Turbo Tax.
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Assisted customers with a warm and professional attitude
• Processed refunds
• Managed customer accounts
• Monitored claims and physician-related services
• Performed data entry for customer information
• Booked appointments
Private Sitter
CNA - Covington, LA
March 2014 to August 2016
DSW
Customer Service Representative
GDIT/Maximus - Bogalusa, LA
April 2010 to January 2011
Answering inbound calls assisting customers
CNA - Certified Nursing Assistant
Heritage Manor - Franklinton, LA
March 2000 to November 2002
• Assisted group elderly patients daily
• Provided individualized and friendly care for clients
• Assisted with wound care
• Checked vital signs
• Served meals to clients, residents and patients
Education
Certification in Accounting
Fast Accadeny - Remote
June 2022 to Present
Associate in Occupational studies
Independence University - Salt Lake City, UT
August 2016 to December 2019
Diploma in Basic Reading, Math and English
Saint Gregory high school - Chicago, IL
January 2014 to April 2014
Skills
• CPR (10+ years)
• Filing (10+ years)
• Microsoft Word (10+ years)
• Venipuncture (1 year)
• EKG (Less than 1 year)
• Epic (1 year)
• Phlebotomy
• Triage
• EMR systems
• Typing
• HIPAA
• ICD-10
• Caregiving
• Sales
• Customer service
• Microsoft Office
• QuickBooks
• Leadership
• Microsoft Excel
• Accounting
• Home care
• Dealership experience
• Medicare
• Customer service (10+ years)
• Bookkeeping
• Office manager experience
• Research
• Research (2 years)
• User research (1 year)
• Patient care
• Experience administering injections
• Medical records
• Physiology knowledge
• Anatomy knowledge
• CPT coding
• Blood sampling
• Crisis intervention
• Medical billing
• Childcare
• Insurance verification
• Logistics
• Laboratory experience
• Shipping & receiving
• Valet parking
• Procurement
• Computer operation
• Front desk
• Medical coding
• Medical terminology
• ICD coding
• Quality assurance
• Social work
• Maintenance
• Organizational skills
• Cashiering
• Communication skills
• Documentation review
• Nursing
• Retail sales
• Vital signs
• Phone Etiquette
• Medical Scheduling
• Financial Report Writing
• Medical Office Experience
• Tax experience (4 years)
• ERP systems
• Purchasing
• Data mining
• MRP
• Sourcing
• Category management
• Data analytics
• Negotiation
• Crisis management
• PTSD Care
• Experience with children
• Developmental disabilities experience
• Special needs
• Autism experience
• Addiction counseling
• Special education
Certifications and Licenses
First Aid Certification
CCMA Certification
Driver's License
AED Certification
CPA
CNA
Certified Medical Assistant
Certified Medical Administrative Assistant
CPR Certification
BLS/CPR
February 2023 to February 2025