General Manager Office
Resume:
Lisa Kilpatrick
Memphis, TN *****
**************@***********.***
Authorized to work in the US for any employer
Work Experience
Office Manager
America's Car-Mart/American car center - West Memphis, AR September 2020 to Present
Managed all growth for store, Top growth store in Region 8, 5 months YOY Did all promotions and Marketing for locations
Keep track of all inventory and fixing any problems with Titles with DMV Handled all cash and oversee all sales
General Manager
TITLE MAX/TENNESSEE TITLE LOANS - Memphis, TN
February 2013 to September 2020
Process titles, loan and handle all cash deposits. Titles from 3 state area over 500 + customers. Process all loans and all paperwork from new car buys to all car sold at actions. All paperwork for 3 states compliance for all states.
General Manager
Rent a Center
September 2011 to February 2013
Hired, trained, and managed staff
Was sent to several stores to manage and find lost store inventory Set store show rooms, kept inventory on all items in store Order all products, kept track of all reports including P & L
Was responsible marketing and growth of each store General Manager
Dodge Chicken
May 2010 to May 2011
Hired, trained, and managed a staff 20
Managed a grocery store, cash cashing store, beer and wine store, gas store Was over all inventors, dealing with all vendors and did all the ordering for store Handled all deposit, and all reports which included P & L
Regional Sales Director
Pepsi - Tennessee, AR
October 2001 to August 2009
and Arkansas. Our various clients included Pepsi Co, Nestle, Ocean Spray, General Mills, and Nesquik.
• Received a national title for top sales in the company 2005-2007
• Received Chairman of the Board award in 2005
• Received Super bowl XL trip in 2006 for top producer of KPl's
• Continuously held Delta top sales for 2005 to Present
• Responsible for 295 accounts for selling contracts, maintaining planogram, resetting stores, and merchandising to client gold standard WORK EXPERIENCE
• Solicited new business
• Merchandise new items
Area Sales Manager
Master Chefxpress - Memphis, TN
August 2000 to August 2001
• Responsibilities included sales and distribution
• Doubled all sales requirements
Dirctor of Marketing and Purchasing
Tankersley Foodservic Arkansas - Van Buren, MI
September 1999 to August 2000
• Responsibilities marketing Plan and Show special and Promotion
• Purchasing 150 lines frozen, dry, and paper goods Purchasing Agent
Quality Food (PFG) Arkansas - Little Rock, AR
September 1997 to September 1999
Me Ghee MS, frozen, dry, and paper good Purchasing for Nation account Bachelor's in Education
Education
Bachelor's in Education
University Central Arkansas - Conway, AR
1981 to 1984
Associate's degree
Skills
• Cold Calling
Process Improvement
Marketing
Retail Management
Research
Supply Chain
Outside Sales
Project Management
Payroll
Inside Sales
Upselling
Event Planning
Operations Management
SAP
Negotiation
Forecasting
Chairman of the board
August 2005
Top award for ASM
• Management Experience
• Sales Experience
• Microsoft Excel
• Cordova
• Sales Management
• CSS
• APIs
• Android
• Angular
• Purchasing
• Profit & Loss
• XML
• JavaScript
• User Interface (UI)
• Java
• HTML5
• Leadership
• Sales
• English
• Computer literacy
• Planograms
• Merchandising
• Basic math
• Microsoft Word
• Negotiation
• Microsoft Powerpoint
• Communication skills
• Management
• Writing skills
Assessments
Food Safety — Familiar
July 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Food Service: Customer Situations — Proficient
May 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Outside Sales — Proficient
July 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Sales Skills — Highly Proficient
November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Proficient June 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
General Manager (Hospitality) — Familiar
June 2020
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Familiar
Supervisory Skills: Motivating & Assessing Employees — Highly Proficient November 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
June 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Familiar May 2020
Planning and managing resources to accomplish organizational goals. Full results: Familiar
Recruiting — Familiar
November 2019
Managing the candidate sourcing and selection process Full results: Familiar
Retail Skills: Shelf Stocking — Familiar
July 2020
Receiving and storing merchandise or product.
Full results: Familiar
HR: Compensation & Benefits — Familiar
February 2020
Knowledge of compensation and benefits programs
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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