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Customer Service Life Insurance

Location:
Brentwood, CA, 94513
Salary:
$30.00/hour
Posted:
October 16, 2023

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Resume:

Edita S. King

**** ***** **** ***** *******, Ca.*4531

925-***-**** Email: ad0ed1@r.postjobfree.com

Objective: To be a professional and to utilize my skill and knowledge to full fill the requirement of the organization in medical field’s customer service.

Skills Summary

•Performs phlebotomy and related duties accurately & completely

•Provides timely and accurate entry of billing and test information into the laboratory information system.

•Knowledge of computer

•demonstrates consideration of age-specific issues relating to specimen collection, meeting the needs of adult, geriatric, pediatric patients.

•Communicate effectively with patients, their families, staff, colleagues, and physicians.

•Supports the mission, philosophy, and goals of the Medical Center.

•Good listener

•2+ years of experience as a Laboratory. Assistant/Phlebotomy in an acute care hospital setting

Education

•Certified Phlebotomy Technician 1

Contra Costa Medical Career College – Antioch, CA.

•Electrocardiogram Technician (EKG)

John Adams Community College – San Francisco, CA

•Medical Assistant

National Education Center – San Francisco, California

Work Experience

•Independent Contractor Mobile Paramedical Examiner Nov.2009 – present.

Complete medical screening on people applying for life insurance.

Draw blood, collect urine specimens, check vital sign.

Perform functional capacity/cognitive assessment test for seniors.

Participate in Health Wellness Solution/ Screening test.

Perform EKG at clients home or work.

•AMN Healthcare – John Muir Health Mar, 2013 - Jan, 2014

175 La Casa Via Walnut Creek, CA

Customer Service Representative – handle inbound calls from

healthcare members, physicians, hospital, other medical providers

Listen attentively to patient needs and concerns

Records, logs, track and appropriate documents all issues utilizing

On-line systems and procedures, and accordance with all applicable

guidelines and requirement

Adheres to all regulatory requirements such as JCAHO, CLIA, HIPAA, etc.



Contact this candidate