Laura Miller

Auburn, CA *****

ad0ea0@r.postjobfree.com

+1-530-***-****

Work Experience

CSR - Customer Service Representative

State Farm - Auburn, CA

March 2023 to September 2023

Answer phones, assist agents, quote commercial insurance, vacant property quotes, request information, filing, policy extensions.

Administrator

Placer county - Roseville, CA

January 2023 to February 2023

Packet prep, filing, answering phones, organizing, data entry, email response, triage. Election Worker

Placer County - Auburn, CA

August 2022 to December 2022

Assisted with voter ballot sorting machines, ran the xxx machine, picked ballots up on election day, sorted, counted, judication, organization, prep and filing. Bookkeeper

Diamond Well Drilling

August 2020 to February 2022

• Accounts payable

• Accounts receivable

• Payroll

• Bank deposit

• Administration and business operations

Server/Waiter

SIERRA Grill smoke house - Auburn, CA

August 2010 to December 2021

• I worked my way up from a hostess, to a food runner, then into a server

• I greated customers, go over the menu or specials, take customers orders, promptly bring apps or salads, then deliver the order with a smile and wonderful service. Optician

Auburn Eye Care Associates

May 2020 to April 2021

• I fit patients for glasses, product ordering, customer service, styling. Accounts Payable Specialist/ Intake Coordinator

Surrogacy Agency

September 2018 to May 2020

• I reach out to all inquiries on becoming a surrogate

• I schedule a call to go over all qualifying questions

• I run background checks and order records

• I also do all accounts payable

• Order and review all medical records

Accounts Payable Specialist

SonRay Construction

December 2017 to September 2018

• Receive bills, filling, excel sheet to track all bills to be paid, excel spreadsheet to keep track of all previous months bills paid, vendor 1099, vendor discount dates tracking. Customer Service Coordinator

SonRay Construction

November 2015 to September 2018

• Customer service, dispatching calls, making work orders, invoicing, track product orders, Legal responsesand claims.

Sales Administrator

Les Schwab

February 2010 to October 2015

• Customer Service, accounts payable, accounts receivable, bill collection, invoicing, sales, purchasing, filling, input all vendor info into system, set up all customer credit accounts, inventory, Month end and year end reports.

Education

High school diploma or GED

Some college

Skills

• Accounts Receivable (5 years)

• Purchasing

• QuickBooks

• Sales administration

• Bookkeeping

Assessments

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

August 2023

Influencing and negotiating with customers

Full results: Proficient

Attention to detail — Proficient

August 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient August 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Food service: Customer situations — Proficient

August 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer service — Proficient

August 2023

Identifying and resolving common customer issues

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

August 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Managing accounts in QuickBooks — Proficient

August 2023

Using QuickBooks software to manage business financials Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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