LUIS GOMEZ

C 760-***-**** ad0e7h@r.postjobfree.com *0665 Avenida Alvera, Cathedral City, CA 92234

PROFESSIONAL SUMMARY

Customer service experienced professional with experience in patient care, seeking to secure a long-term employment opportunity within the healthcare field. I am a dedicated and hardworking professional who works well with a team, has excellent communication skills and the ability resolve customer complaints in a friendly and fair manner. CERTIFICATIONS

Clinical Medical Assistant – NHA

BLS Credentialed – American Heart Association/Healthcare Provider Certified Nursing Assistant

HIGHLIGHT OF QUALIFICATIONS AND SKILLS

-Bilingual – English/Spanish -Medical Terminology -Medical Assistant

-Medical Front Office -Vitals -EKG’s

-Injections -Phlebotomy -Urinalysis

-Specimen Collections -Standard Precautions -Charting

-Phone Etiquette -Schedule Appointments -Verify Insurance

-Referrals -ICD-10 and CPT Coding -Data Entry

-EMR/EHR -Practice Fusion -Proper Transfers of Patients

-Administrating medication -Care of Memory Care patients -Therapy EXTERNSHIP EXPERIENCE

Heart Institute Medical Center – Dr. Mohammad Arshad Abid Indio, CA Medical Assistant/Medical Front Office 08/2017 – 10/2017 Greet and room patients, take vitals, set up exam rooms, charting, updated health histories and medications, prepare and perform EKG’s, downloaded data from glucose monitors and insulin pumps, patient education, completed lab requisition forms. Answered phones, scheduled appointments, verified insurance, completed EPMG’s, data entry of patient demographics. Daily use of Practice Fusion.

WORK EXPERIENCE

Supervisor Sept. 2015 – Feb. 2018

Jack in the Box Cathedral City, CA

Provide excellent customer service, ensure that team members work cohesively to create a positive experience for customers, train new team members, monitor and manage inventory, and ensure that all applicable OSHA safety rules are followed. Dishwasher/Server Dec. 2017 – Sept. 2018

Med Tech/ Caregiver Palm Desert, CA

The Fountains at the Carlotta

Kitchen- Ensuring that everything being used to consume food including dishes, silverware, mixers, ovens, etc. is being properly washed and cleaned. Taking orders and taking the food as fresh and appetizing as possible to the consumer. Assisted Living- Provide great care to elderly residents and ensuring their wellbeing. Administrate medication accordingly and provide special care to residents with Dementia, Alzheimer's, Parkinson's, etc. Received the caregiving/ Med Tech position due to a first aid and CPR experience with a resident choking in the dining area. Cook Oct. 2018- Feb. 2019

Denny's Thousand Palm, CA

Preparing every dish on the menu to the customer’s preference. Work quickly and efficient so the food is hot and ready fast for the costumers.

Caregiver/ Med Tech Oct. 2018-

Feb. 2020

Bella Villaggio- Memory Care Palm Desert, CA

Provide great care to elderly residents and ensuring their wellbeing to only residents with Dementia, Alzheimer's, Parkinson's, etc.

Private Caregiver Mar. 2019- Feb. 2020

Concierge Nursing Direct

Providing care for the elderly at the comfort of their own home. Assist the client with all their daily routine. Home health aide certified.

Med Tech/ Caregiver Feb. 2020-

April 2021

The Palms in La Quinta- Memory Care La Quinta, CA

Making sure every resident receives their medication and in a manner that makes the residents feel comfortable. Taking monthly vitals of all the residents. Contacting Residents’ primary physician and family members if residents need medication, medication orders, and supplies. Working with hospice residents to ensure comfort until they pass either with care or medication. Working with emergency teams in case of falls or if a resident is experiencing a medical emergency.

Med Tech/ Caregiver

May 2021- Feb 2022

Stonewall Gardens- Assisted Living

Palm Springs, CA

Making sure every resident of the LGBTQ community, receives their medication and in a manner that makes the residents feel comfortable. Taking monthly vitals of all the residents. Contacting Residents’ primary physician and family members if residents need medication, medication orders, and supplies. Working with hospice residents to ensure comfort until they pass either with care or medication. Working with emergency teams in case of falls or if a resident is experiencing a medical emergency.

CNA- Skilled Nursing Facility

Feb 2022- March 2023

California Nursing and Rehabilitation Center

Palm Springs, CA

Provide excellent care to patient that are assigned to you. Taking their vitals and making sure they have proper hydration. Pass out patient’s meals in a timely manner, then assist feeding patients that are unable to do so themselves. Assist patients with incontinence and assist patients with showers. Make sure every patient has a great healing process while their stay. Encourage patients to do activities and assist patients with dressing and mobility, if they are bed bound or use walking assistance devices.

CNA- Skilled Nursing Facility

Oct. 2022- March 2023

ManorCare Health Services

Palm Desert, CA

Provide excellent care to patient that are assigned to you. Taking their vitals and making sure they have proper hydration. Pass out patient’s meals in a timely manner, then assist feeding patients that are unable to do so themselves. Assist patients with incontinence and assist patients with showers. Make sure every patient has a great healing process while their stay. Encourage patients to do activities and assist patients with dressing and mobility, if they are bed bound or use walking assistance devices.

CNA- Skilled Nursing Facility

March 2023 - Current

Premier Care Center

Palm Springs, CA

Provide excellent care to patient that are assigned to you. Taking their vitals and making sure they have proper hydration. Pass out patient’s meals in a timely manner, then assist feeding patients that are unable to do so themselves. Assist patients with incontinence and assist patients with showers. Make sure every patient has a great healing process while their stay. Encourage patients to do activities and assist patients with dressing and mobility, if they are bed bound or use walking assistance devices.

CNA- Skilled Nursing App

March 2023 - Current

Clipboard Health App

Provide excellent care to patient that are assigned to you. Taking their vitals and making sure they have proper hydration. Pass out patient’s meals in a timely manner, then assist feeding patients that are unable to do so themselves. Assist patients with incontinence and assist patients with showers. Make sure every patient has a great healing process while their stay. Encourage patients to do activities and assist patients with dressing and mobility, if they are bed bound or use walking assistance devices. Get accustomed to the different policies of different skilled nursing facilities.

ICU Volunteer Dec. 2014 - Jun. 2015

Desert Regional Medical Center Palm Springs, CA

Rotated through Cardiac ICU, Neuro ICU and Ortho ICU. Assisted nursing and administrative staff, transported patients, answered phones and observed procedures. EDUCATION

College of the Desert, Process of RN Palm Desert, CA California Nursing & Rehab Center, CNA

Palm Springs, CA

Brightwood College, Medical Assistant Palm Springs, CA Palm Springs High School, Diploma Palm Springs, CA

-Honor Roll and Academic Excellence Award Recipient

-Eddie Adams Memorial Scholarship Recipient

-Health Academy Member (3 years)

-Dean’s List

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