Cover Letter

Dear Hiring Manager,

I am excited to apply for the HR Manager position. With my experience as an HR Manager at Frontera Immigration Services Pvt. Ltd., I am confident in my ability to provide exceptional value to your organization.

During my time at Frontera Immigration Services Pvt. Ltd., I partnered with branch managers and directors to determine staffing needs, screen resumes, sourced candidates online, performed in-person and phone interviews with candidates, administered appropriate company assessments, performed reference and background checks, made recommendations to company hiring managers, and facilitated employee onboarding.My experience has given me a deep understanding of the administrative / hiring process, and I am excited to apply my knowledge to help your company find top talent.

In addition to my professional experience, I hold an MBA from Panjab Technical University and a BA from Panjab University. I am also certified in Yoga and have achieved awards and certifications in Embroidery, stenography, and typing in English, Hindi, and Punjabi. I am passionate about staying active and maintaining a healthy lifestyle, and I believe that my diverse interests and skills would be an asset to your organization.

I am eager to bring my skills and experience to your company and contribute to your team's success. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Sincerely,

Gauri

Gauri

Chandigarh, India-160020

Contact: +91-771*******

Email: ad0e6j@r.postjobfree.com

LinkedIn: linkedin.com/in/gauriraghav

Twitter: @raghuvanshi2989

Skype: raghuvanshi2989

SUMMARY: Human Resources professional with 7+ years of experience in improving recruitment, hiring, and training processes. Skilled in full-cycle recruitment, training and development, HR policies and procedures, payroll, and compensation management. Adept at multitasking, attention to policies and laws, active research, and implementing departmental enhancements. Utilizes a metrics- driven approach to ensure organizations retain qualified and exceptional employees for the coming years.

WORK EXPERIENCE

HR Manager / Frontera Immigration Services Pvt. Ltd., Mohali [NOC- 10011] (June 2022 – Present)

● Manage the employee lifecycle including recruiting, hiring, onboarding, training, and termination.

● Administer employee benefits, ensure floor management, and create a safe work environment.

● Handle disciplinary actions and develop strategic solutions to fulfill the demands of new recruits and the current workforce.

● Deliver monthly compensation and benefit comparison reports, and make recommendations to improve current offerings.

● Develop employee relation programs and provide support to staff members. HR Recruiter / Jewelnme Pvt. Ltd., Mohali [NOC-12101] (Nov 2021 – May 2022)

● Sourced potential candidates for various positions based on the desired skills and qualifications.

● Conducted telephonic/assessment sheet filled or personal interviews, and short- listed resumes based on requirements.

● Arranged technical interviews, conducted background verification of shortlisted candidates, and maintained onboarding/induction programs.

● Followed up with candidates regarding accepting offer letters and joining letters, and ensured they joined the organization.

● Completed HR formalities like LOI, appointment letter, confirmation letter, promotion letter, increment letter, relieving letter, and exit interviews. Helpline Operator / Call Center Agent / Haryana Civil Secretariat

(Hartron), Panchkula [NOC-64409] (Feb 2019 – Aug 2021)

● Responded to incoming calls from customers and answered questions and inquiries professionally and courteously.

● Handled all contact from the general public and other inquiries according to guidelines, and troubleshooting problems.

● Provided information and handled complaints regarding the organization's products or services.

● Established policies by entering client information, maintained records of phone calls according to regulations and privacy policies, and analyzed and reported product malfunctions.

● Gathered customer feedback and shared it with product, sales, and marketing teams, and assisted in training junior customer support representatives. HR Executive / World Immigration Network, Mohali [NOC-10011] (Apr 2015 – May 2018)

● Recruited and selected new candidates as per requirement, managed the interview process, and handled induction/onboarding.

● Maintained employees' personal files, verified after completing joining formalities, and handled general office management issues and grievances.

● Implemented HR manual books and updated them in the system.

● Prepared and maintained the training calendar and holiday calendar of all branches, conducted employee engagement and satisfaction surveys, designed reward and recognition activities to motivate employees, and formulated and implemented HR policies and procedures.

● Reviewed them annually, worked with interdepartmental managers to identify, compile, and analyze training and development needs, coordinated the annual appraisal system with management from start to end, compiled data based on the final rating of employees' annual performance evaluation, and prepared and issued letters of increments/promotions.

● Conducted exit formalities in case of resignation/separation. HR Recruiter Success Point Pvt. Ltd., Chandigarh [NOC 12101] May 2013 – April 2015

● Collaborated with hiring managers to determine staffing needs and screened resumes.

● Utilized online resources to source candidates and update job ads.

● Conducted in-person and phone interviews with candidates, administered appropriate company assessments, and performed reference and background checks.

● Made recommendations to company hiring managers and facilitated employee onboarding.

Education

MBA from Panjab Technical University, Jalandhar, Punjab, September 2012

● Achieved CGPA of 70%

● Human resource department

BA from Panjab University, Chandigarh, Punjab, May 2010

● Achieved CGPA of 54%

● Arts (Specialization in public administration)

Activities

I enjoy physical activities such as yoga and meditation for maintaining a healthy lifestyle. I attended a yoga seminar and received a certification for it. Additionally, in my teenage years, I won an Anchor Embroidery competition when I was in 8th standard. I have also obtained certifications in job training (OJT) 45 days (vocational or internship after 12th standard) or Stenography and Typing in English, Hindi, and Punjabi.

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