William Bowen

Supply Chain & Operations Management

ad0e2v@r.postjobfree.com • 440-***-****

www.linkedin.com/in/bill-bowen-633a7698

North Ridgeville, OH 44039

Summary

Innovative, results-driven professional

with extensive experience leading the

supply chain process from sourcing

raw materials to delivering finished

products to customers. Expert in

streamlining business operations in

line with strategic requirements to

ensure seamless and efficient work

flow. Strong leadership skills, with an

innate ability to steer and empower

cross-functional teams to increase

overall work efficiency. Elite

communicator; committed to

cultivating and strengthening

corporate relationships with key

clients and stakeholders.

Education

Bachelor of Business

Administration & Operations &

Supply Chain Management

University of Toledo (LCCC

Partnership Program), Toledo, Ohio,

2023

Double Major in Information Systems;

Concentration in Specialty Computer

Programs for Supply Chain

Management

Associate of Business Operations

Management

Lorain County Community College,

Elyria, Ohio, May 2022; GPA: 3.7

Honors Society & Deans’ List

Member

Coursework: Business Operations &

Administrations; Emphasis in

Accounting & Finance, Business

Development & HR Compliance

Professional Training

Have you engaged in any

professional training over the last

several years?

Areas of Expertise

Procurement & Human Resources

Strategic Planning & Execution

New Business Development

Profit & Loss Accountability

Budgeting & Forecasting

Operational Excellence

Quality Assurance & Control

Exemplary Customer Service

Process Improvement

Product Development

Project Management

Due Diligence

Professional Experience

Clarkson Eyecare, Willoughby, Ohio 2022 – Present

Regional Licensed Senior Office Manager

Direct new office managers while devising and executing transitional procedures during acquisitions. Streamline process of removing assets and relocating employees as well as lead closure of office locations. Provide guidance to staff during challenged locations, assisting them in overcoming employee/doctor conflicts. Manage supply and labor budgets to gain desired outcomes.

Accelerated business growth and increased patient’s experience by serving as multi-unit operations manager and employing SMART practices.

Drove KPI growth, achieving the number one position within district and sixth in company in just six months.

Enhanced the maximum performance of compliance audits for financial and insurance reimbursements.

Significantly maximized patient exam count by 15%. LensCrafters, Fairview Park, Ohio 1995 – 2022

Licensed Lab Operations Manager

Conceptualized and rolled-out product communication and R&D procedures to launch products across 800+ locations. Evaluated KPIs and store financial data and managed expenses. Invigorated equipment and facility with a focus on safety and reliability. Assessed system’s efficiencies as per company’s policy.

Achieved business outcomes surpassing yearly KPI goal of $300K+ in 2021, securing top position in Cleveland market for compensation-to-sales ratio.

Decreased lens waste and maximized productivity for Oakley brand by integrating quality procedures at corporate manufacturing facility.

Increased customer satisfaction level and sales figures by liaising with internal managers and implementing strategic initiatives.

Accelerated corporate growth and streamlined company’s operations by heading performance team consisted of 15 employees.

Boosted quality and efficiency via scheduling and associate development regarding productivity performance.

Sucessfully completed multiple projects within strict time frame. Additional Experience

Licensed Assistant Store Market Manager, LensCrafters, Westlake, Ohio, 2022

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