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Customer Care Manager Head

Location:
Canada Hill, NS, Canada
Posted:
October 16, 2023

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Resume:

CURRICULUM VITAE

*** ****** ********, ****: +260*********/097*******

Ndeke, Kitwe Email: ad0e1c@r.postjobfree.com

PERSONAL INFORMATION

SEX: MALE

DATE OF BIRTH :19/07/1992

NATIONALITY: ZAMBIAN

MARTAL STATUS:SINGLE

NATIONAL ID NO: 449006/67/1

STUDENT ID; ZIBSIP

BACKGROUND

Wide knowledge in cash office duties and customer services

Ability to work under pressure

Handle huge sum of company money

Computer literate

Good leadership qualities

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Purchasing and supply; (ZIPSIP)

Pastel Accounting and Payroll System _ SYSTEMS Computer Training Centre (student ZIBSIP KITWE)

Full Grade Twelve(12) Certificate _Kitwe boys high school (KITWE)

WORK EXPERIENCE

1. Position, purchasing assistant/supervisor

Organization: central recycling

Branches: Lusaka, kabwe, Ndola and Kitwe

Period : January 2009 to 15th September, 2016

1. Duties Reporting to the manager head office:

To send /pay money transfer

Maintaining /pay cash book and ensure that they are updated on a timely manner

Preparation of payment vouchers

Petty cash reconciliation

Daily banking of excess money in the central account

Responsible for the SAFE – issuing out float to cashiers and ensuring maximum security to the SAFE key

Monitoring cash movement at the branch to ensure there is no cash shortage

To attend to all customer queries

Maintaining good record-keeping of customers deposit and withdraw slip as well as maximum security to them

To ensure that business growth is achieved through good customer care

2. Position: purchasing orders, and sales person

Organization : central recycling (Kitwe)

Duration : December 2009 to 2016

Duties : Reporting to the manager

Selling,marketing and advertising electrical appliances and performing book –keeping functions

Ensuring that records are dully maintained

3 Positions : Cashier/Cash Office Representative

Department : Purchasing Duties

Maintaining a high standard of customer care service

Maintaining cleanness and tidiness of the check-out at all times.

Preparing VAT Invoices for customers upon request.

To be observant with regards to fraudulent cards, checques vouchers and counterfeit money.

Cashing up cashiers banking bags in the cash office

HOBBIES

Cooking

Swimming

Soccer

Meeting people in different environments

REFERENCES

Mr. Oscar Mukale

Accountant

Central recycling

Kitwe

Cell: 096*******

Mr. Ally siblings

Operations manager

Central Recycling (Kitwe)

Mobile phone: +260*********

Mr.; j.phiri Lecturer ZIBSIP 095*******



Contact this candidate