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Customer Service Front Office

Location:
Phoenix, AZ
Salary:
$40k
Posted:
October 15, 2023

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Resume:

Terrie Sirak

ad0dzq@r.postjobfree.com

Mesa, AZ ***08

ad0dzq@r.postjobfree.com

+1-602-***-****

Experienced In Medical/Dental, In home care to sterile surgical settings. Thank you for taking the time in advance to briefly review my resume.

Extensive experience working in general public, educational, and medical office settings as well as Oral Maxiofacial Surgical Asst,dental and orthodontic back/front office. Personal experience with PIC lines, J tubes,walkers, wheelchairs,MRSA Infection, wound care,and transferring patients.

Interface well with others at all levels including patrons, patients, professionals, children, and students,

Caring and hardworking with excellent interpersonal communication, customer service, and office support skills.

Windows 98/DOS, MS Word, Dictaphone, Dentrix, basic Internet skills, and medical terminology, OSHA Certified

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

In Home Caregiver

Self employed - Mesa, AZ

August 2019 to Present

Cared for a five year old Nonverbal Disabled Patient/child with diagnosis of SMA and Level 3 ASL. Prepared child for his day, assisted and accompanied Patient to Dr. Appts. Prepared and supervision of tube fed Patient, Housekeeping duties, Changed pt. Using proper turning and rolling methods. Work with Patient daily on functioning motor skills as well as preschool activities. Patient uses a communicator to verbalize. Trained and Experienced use of manual or electric Hoyer, CPR, First Aide, Article 9. In Home Caregiver

Devoted Guardians - Tempe, AZ

October 2019 to July 2021

In Home Caregiver

Devoted Guardians

Cared for multiple Patients one at a time with different diagnoses and disabilities each day in their homes. Showered, prepared Patients for their day, grocery shopped, assisted and accompanied Patients to Dr. appts, Prepped and prepared meals and snacks, Prepared and supervision of tube fed Patients, Laundry, light housekeeping, Verified medication use.

Trained and Experienced use of manual or electric Hoyer, CPR, First Aide, Article 9. In Home Caregiver

Self employed - Gilbert, AZ

March 2014 to August 2019

Cared for a man that suffers from CIDP, Bi-polar disorder, and Diabetes. I Dispensed medication as prescribed by Physicians including insulin injections. Prepared meals, house keeping, helped with daily living tasks dressing, bathing, dr. appts., and grocery shopping. Client Service Representative

Banner Health/ Sonora Quest - Tempe, AZ

October 2009 to January 2012

Client Services Rep 1-2 *Establish and maintain a positive report with Laboratory Client staff. Use Excellent Customer Service skills and techniques to resolve issues. Provide results to physicians and clients under HIPAA Laws. Maintain a positive, team-like setting amongst Client Services and Other lab personnel.

Education

CPR/ First Aide in Emergency Medical Services

Safehive Training - Gilbert, AZ

June 2019 to June 2019

Technical School in Article 9

Arizona Division of Developmental Disabilities - Mesa, AZ June 2019 to June 2019

Some College in Medical Assistant front/back office, Dental/Orthodontic/Oral Maxiofacial Surgical Assistant

Apollo College - Mesa, AZ

June 2009 to May 2010

Skills

• Caregiving

• First aid

• CPR Certified

• Multitasking

• Resourcefulness

• Patience

• Strong Communication Skills

• Organizational skills

• Interpersonal Skills

• Team Oriented

• Patient Care

• Experience Administering Injections

• Insurance Verification

• EMR Systems

• Medical Office Experience

• Dentrix

• Dental Receptionist

• OSHA CERTIFIED (6 years)

• Dental Assisting

• Home Care

• Meal Preparation

• Laundry

• Medical Imaging

• Medical Records

• ICD-10

• HIPAA

• Medical Coding

• Chairside Assisting

• Clerical Experience

• Medical Scheduling

• Vital Signs

• Nursing

• CPT Coding

• Office Management

• Phone Etiquette

• English

• Medical Billing

• Laboratory Experience

• Infection Control Training

• Data Entry

• Computer Skills

• Anatomy Knowledge

• Epic

Awards

Lifesa

Multiple line Phone systems

Certifications and Licenses

Article 9

CPR Certification

First Aid Certification

Certified Medical Assistant

Level One Fingerprint Clearance Card

October 2019 to Present

Expires 10-25

Additional Information

Multi-line phone systems



Contact this candidate