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Assistant Executive Customer Service

Location:
Karachi, Sindh, Pakistan
Posted:
October 15, 2023

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Resume:

Curriculum Vitae

MOHAMMED SHAHID KHALILY.

Mailing Add: Fahad Garden D2/5, Gulishan – e – Iqbal, Block – 13 – E Karachi, Pakistan Contact # 030*-*******, WhatsApp- 030*-*******

E-mail Address: ad0dz1@r.postjobfree.com

Position Desired: => Assistant Executive House Keeper

=> SR.House Keeping Supervisor

Objective:

Seeking a career position in the field of Hotel Industry where my professional experiences, education and abilities would be beneficial to the growth of my employer as well as my self. 25-10-2013 to till Date

Work Experiences:

Presently working As Executive HouseKeeper

Al Harmain Tower’s Hotel / Sky Tower’s Hotel.

09 February, 2009 to 15 Oct 2013: Saudi Binladin Group – SSCL Chief House Keeping Supervisor/Site Administrator

Joined as a Sr House Keeping Supervisor Salman

palace 2 Years than Transferred to ministry of Interior As Chief House keeping Supervisor /Administrator – 5 years.

15 March 2007 to 06 February 2009: Hotel Al-Harmain Tower (138 Rooms) Executive House Keeper

Time of Renovation Complete Hotel

Work as a HR also.

Presently working As Executive HouseKeeper

Al Harmain Tower Hotel / Sky Tower Hotel.

25-10-2013 to till Date

05 February 2005 to December 2006: Hotel Sky Tower Karachi Executive House Keeper

05 May 2003 to 20 January 2004: Hotel Mehran Karachi Assistant Executive House Keeper

Joined with G.M. Azeem Qureshi

05 Jan 1998 to 20 May 1998: Assistant Housekeeper Pearl Continental Hotel, Karachi

01 June 1998 to 24 September 2001: Moghul Group of Restaurants Gaborone, Botswana, South Africa

Restaurant Manager / Catering Coordinator /

Customer Service Manager

CV of Khalily (Page 1 of 4)

Responsibilities :

● Efficient Customer Service

● Custodian of Assets

● Staff Training and Development

● Business Development

● Maintain Business Statistics

● Procurement of all required Materials and drinks

● Keeping record of daily sales and preparing

analysis at the end of the month.

05 Dec 1996 to Dec 1997 Ambassador Hotel –Lahore Pakistan Joined as Assistant Executive House Keeper, promoted as Executive House Keeper

18 August 1992 to 22 Dec 1996 Holiday Inn – Karachi (Marriot Hotel) House Keeping Supervisor

Joined as same position on Oct. 1992, franchise change to Marriot Hotel

12 January 1992 to 31 July 1992 Hotel Mehran – Karachi Pakistan Assistant Executive House Keeper

May 1990 to May 1991 Taj Mahal Hotel - Karachi Pakistan House Keeping Room Boy

August 1985 to July 1986 Taj Mahal Hotel – Karachi Pakistan Linen Supervisor

Academic Qualification:

● Intermediate From Aisha Bawany College, Karachi, Pakistan. Years 1984 – 1985

● Matriculation From Grand Folks English School, Karachi, Pakistan

Years 1980 – 1981.

Professional Qualification:

Certificate in Hotel and Catering Management

From Stamford College London, U.K. (January 1987 – June 1987 )

Diploma in Hotel and Catering Management

From Hotel & Travel Training College London, U.K. (July 1987 to December 1988)

Cross Exposure Training, Assistant Executive House Keeper From Hotel Sarwan (presently Pittaham), Karachi, Pakistan. (April 1995 to July 1995) General Manager, Mr. Tariq Moin

CV of Khalily (Page 2 of 4)

American International Institute:

Intensive English Language Course - Marriot Corporation U.S.A. – Karachi Pakistan

● Seminar on "Total Quality Management" attended at Marriot Hotel, Karachi, Pakistan, in 1992.

● Certificate in Recognition of Participating in Total Quality Management problem solving tools.

● Certificate course at “Marriot Hotel” for Discipline at work and absence control. Organized by Human Resource Management Service.

● Participate in a 5-days Course / Seminar – Organized by IMS for “Marriot Hotel”, Karachi, Pakistan in April 1994.

● Member of Hotel and Catering International Management Association, Elected as Intermediate Member (HCIMA) IF.23004390.

Rewards:

● Certificate of Outstanding Performance “Employee of the Month” for the month October 2011 By Saudi Binladin Group / Ministry of Interior

● Certificate of Outstanding Performance “Employee of the Department” for the month of March 1991

By Crown Plaza / Taj Mahal Hotel

● Commendation Certificate performance on 22-1994 having found gold necklace with pendant. High example of honesty.

● On June 20, 1994 – having found computer Casio from room.

● Outstanding Performance during function held in connection with the “Agha Khan University” decade celebration for 2700 person with full service.

● Appraisal Certificate from Asia Region Director Operations – Mr. Franz Ferscke.

● Otstanding Performance on 04 March 1996 having found one gold Teka c/o room deposited it in Lost & Found thus setting a high example of Honesty. By Marriot Hotel Karachi Pakistan

● Certificate from Gaborone Botswana South Africa (for 3 years) By Moghul Restaurant Services

Personal Data

Father’s Name: Dr. M. Abid Khalily (Ph.D.)

Nationality: Pakistani

Passport No.: AP 4102272 (Exp. 03 August, 2015)

Languages: English, Urdu & Arabic

CV of Khalily (Page 3 of 4)

Marital Status : Married (Two Children)

N.I.C.: 611015142227-3

References:

1) Dr. Prega Ramsamy

Chairman (SADC)

Republic of Botswana South Africa

2) Haji Mohammad Farooq

Owner of Hotel Al-Harmain Tower & Sky Tower Hotel

CV of Khalily (Page 4 of 4)



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