Robert Cummings

**** ********* ***** *********, **. 44685

614-***-**** ad0dxr@r.postjobfree.com

Advance my professional career in human services with a company where my experience, accomplishments and proficiency will allow me the opportunity for growth, while making significant contributions to the company.

EDUCATION:

December, 2000. M.B.A. Business Management. The University of Akron, Akron, Ohio

December, 1998. B.A. Business Management, Walsh University, North Canton, Ohio

PROFESSIONAL STRENGTHS:

Notable interpersonal skills with the ability to relate to all levels of management and staff.

Distinguished oral and written presentational skills.

Mature ability to carry out original and creative ideas in a logical, analytical process to produce dynamic results.

Proven time management skills with the ability to self-manage.

Demonstrated effective leadership and problem-solving ability in both the school and work environment.

EXPERIENCE:

2020-Sept. 2023, Service and Support Administrator, Summit DD.

Develop rapport and maintain documentation for a caseload of nearly forty individuals.

Assess the need for services.

Coordinate services and connect people with disabilities to individualized supports that will maintain and enhance the individual’s health, safety and welfare.

Monitor services to ensure consistent implementation of services and achievement of desired outcomes.

Develop strategies and plans to assist individuals in reaching their goals.

Assure that services are delivered in compliance with federal, state, and local rules, regulations, statutes and standards.

Authorize funding for paid supports.

Address issues and concerns of the individual and the family.

Complete required assessments and paperwork and distribute to the team as applicable to ensure continuity of care.

Assist the individual and team with accessing option for seeking community employment and community connections.

Advocate for individuals to resolve concerns, and ensure that the individual receives Due process and appeal rights.

2014-2020, Cognitive Skills Specialist, Oriana House, Inc.

Prepares and maintains accurate, organized and updated individual files and records individual progress notes and outside correspondence according to Agency specifications.

Evaluates clients’ overall progress and goal achievement and communicates the status to both the client and staff.

Educates and assists clients in utilizing cognitive behavioral techniques to counter act the use of destructive thinking patterns in accordance with cognitive behavioral strategies.

Conducts cognitive skills programming while adhering to program integrity of the curriculum.

Demonstrated initiative in creating structured activities for the clients.

Volunteered to take on case worker duties for six clients due to staffing issues.

Conduct numerous staff training on a number of topics dealing with cognitive skills.

Enforces rules and regulations in accordance with Oriana House, Inc.

Participates in numerous team building activities that take place both in the building and outside of work.

Provides constructive input at staff meetings to help facilitate positive results.

Consistently receives the highest marks possible of “exceeds expectations” on program evaluations and “exceptional” on annual performance evaluations.

2004-2016. Sergeant, The United States Army.

Coordinated supply and services at the battalion level for multiple subordinate units

Rendered military funeral honors to families of fallen veterans as a member of the Northeast Ohio Honor Guard, which required the utmost professionalism and detailed attention.

Member of the Homeland Response Force - Squad Leader and Trainer for 15 Soldiers.

2001-2002. Coordinator of Academic Studies, The Ohio State University.

Prepared and implement comprehensive recruitment plan for minority students.

Provided programs, services, and written materials for students and parents in helping them achieve their educational goals.

Planned and participated in several seminars aimed at educating students and parents on what both the university and the Office of Minority Affairs could provide.

1994-2000. Manager, Subway Restaurants.

Promoted to turn around a stagnant sales force. Successfully recruited, trained and managed staff. Result: increased sales and lower employee turnover.

Helped initiate and implement new store policies while also handling the store finances.

Managed inventory control with strong sales forecasting and sales agreements between multiple vendors.

Developed an excellent rapport with customers via excellent customer service and personal attention.

CERTIFICATIONS:

CPR and First Aid

Core Correctional Practice Coach

REFERENCES AVAILABLE UPON REQUEST

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