OBJECTIVE

Seasoned Verification Officer with more than 12 years of experience in a fast-paced Travel Environment. Excellent Computer and Customer Service skills. Track record of achieving exceptional results in a Time Management and Company Policies.

WORK EXPERIENCE

Verification Officer

January 2013 - present

Timeshare USA

Traveled all over the U.S to meet with clients and there families, go over all there documents for the deed they are trying to get rid of.I was responsible for getting my clients financed, I was to be available to my clients 7 days a week. I trained all new Verification Officers coming into company. I contacted local establishments in the states we would be meeting clients and made reservations at the restaurants so we can meet face to face. I was responsible for getting all my office supplies and collections of payments when they became due.

Customer and Personal Service, Clerical,

Office Manager

April 2004 - December 2012

Silverleaf Resorts, Inc USA

Interviewed, on-boarded,developed and oversaw daily activities of 25 clerical and administrative office personnel. Maintained impeccable office organization to support efficiency,professionalism and performance.Oversaw office finance management,including AP/AR and payroll administration. Trained and mentored administrative staff in company policy,daily task execution and industry best practices. Conducted all performance evaluations of office staff to monitor progress and productivity and recommend promotions to higher position within the company. Managed office budget to handle all needs including vendors,postage, deposits.

Administration and Management, Personnel and Human Resources,

EDUCATION

High School or equivalent,

September 1990 - May 1994

Harbor High School Ashtabula, Ohio

SKILLS

Clerk

Closing

Health Benefits

Office Manager

Operations

Outside sales

payroll

Training

Contact this candidate