Front Desk 3Rd Shift
Resume:
OBJECTIVE:
To further enhance my skills to the fullest of my ability.
EMPLOYMENT HISTORY
Ontrack Staffing, LLC
Site Coordinator
Wichita, KS
August 21, 2022 thru June 15, 2023
Interviewed new applicants for placement at Johnson Control based on their experience and Assisted with the onboarding process on the company Kiosks there at the site. Once hired I would schedule them for Orientation classes and walk them through the process on their first day of orientation.
Upon completion of Orientation I was to assign all employes to their departments and take them to the floor and show them where they would be working. This included 3rd shift personnel; I would go in at 10 pm and get them setup in their work area and present them to their supervisor.
I would keep track of their attendance and if they were absent to often I would bring it to their attention. I would also record any incidents/accidents and send employee to Occupational Health (nurses office) for a urinalyses post incident.
If there was an issue with their pay, I also assisted in resolving those issues and made sure employees were compensated properly.
American Best Value Inn
Front Desk
May 2,2022 thru June 1, 2022
Confirmed all reservations and made additional reservations as needed. Assigned rooms and charged customers. Provided tenants with any requests to the best of my ability.
Freelance – Logistics Dispatcher
April 30 2019 to May 15 2022
Assisted various small carriers, 3 to 5 trucks with booking loads. Provided my own northbound customer and searched for loads on Dat.com. All carrier’s/drivers have come to me by word of mouth. Recommendations from other carrer’s/drivers.
●Booked loads on a daily basis originating from Mexico to the US.
●Responsible for knowing the locations of the drivers in order to flag potential issues.
●Addressed problems and requests by transmitting information or providing solutions.
●Prioritized calls according to urgency and importance.
●Monitored the route and status of field units to coordinate and prioritized their schedule.
●Entered data in computer system and maintain records for errors or violations, monitoring drivers working hours and equipment availability.
●Answer phone calls and assist clients/customers with the information needed keeping constant communication open.
●Received emergency & non-emergent calls and record significant information.
●Responsible for scheduling drivers to pick up and deliver loads to specific customers.
●Coordinated and managed the most efficient loads in order to remain cost-effective as a company.
ASB Carriers
Laredo, TX
August 11, 2017 thru April 24, 2019
Dispatcher
●Booked loads on a daily basis originating from Mexico to the US.
●Responsible for knowing the locations of the drivers in order to flag potential issues.
●Addressed problems and requests by transmitting information or providing solutions.
●Prioritized calls according to urgency and importance.
●Monitored the route and status of field units to coordinate and prioritized their schedule.
●Entered data in computer system and maintain records for errors or violations, monitoring drivers working hours and equipment availability.
●Answer phone calls and assist clients/customers with the information needed keeping constant communication open.
●Received emergency & non-emergent calls and record significant information.
●Responsible for scheduling drivers to pick up and deliver loads to specific customers.
●Coordinated and managed the most efficient loads in order to remain cost-effective as a company.
Tum Logistics
July 14, 2016 - September 9, 2017
Dispatcher
●Booked loads on a daily basis originating from Mexico to the US.
●Responsible for knowing the locations of the drivers in order to flag potential issues.
●Addressed problems and requests by transmitting information or providing solutions.
●Prioritized calls according to urgency and importance.
●Monitored the route and status of field units to coordinate and prioritized their schedule.
●Entered data in computer system and maintain records for errors or violations, monitoring drivers working hours and equipment availability.
●Answer phone calls and assist clients/customers with the information needed keeping constant communication open.
●Received emergency & non-emergent calls and record significant information.
●Responsible for scheduling drivers to pick up and deliver loads to specific customers.
●Coordinated and managed the most efficient loads in order to remain cost-effective as a company.
Daniel B Hastings
November 2015 - June 2016
Data Entry Clerk
●Answer the phone and transferring calls to the correct department.
●Assisting Customers/Clients with information needed.
●Ensure that the customer shipments crossed the border safely and promptly either by Trailer.
●Ensure that the MX broker has all the proper documents to cross the shipment.
●Input information into the system (AS400) for each shipment to enter the United States without any problems or delays daily.
●Ensure that all the information entered is correct and up to CBP protocols.
●Contacting the correct government agency that pertains to the problem, if any.
●Understanding the Customer/Client's standard operating procedure and follow it accordingly.
●Input Data into the Microsoft Office 2010 daily.
●Organized files in numerical order daily.
Padilla Logistics
January 2014 - April 2015
Dispatcher
●Booked loads on a daily basis originating from Mexico to the US.
●Responsible for scheduling drivers to pick up and deliver loads to specific customers.
●Coordinated and managed the most efficient loads in order to remain cost-effective as a company.
●Answer phone calls and assist clients/customers with the information needed keeping constant communication open.
●Received emergency & non-emergent calls and record significant information.
●Responsible for knowing the locations of the drivers in order to flag potential issues.
●Addressed problems and requests by transmitting information or providing solutions.
●Prioritized calls according to urgency and importance.
●Monitored the route and status of field units to coordinate and prioritized their schedule.
●Entered data in computer system and maintain records for errors or violations, monitoring drivers working hours and equipment availability.
Self Employed
January 2013 to Present
Independent Distributor
●Promote It Works Body Wraps to customers, provided in home demonstrations on how the product works and what the requirements are for retaining loyal customers and bringing on board new distributors.
Primos Transporte
May 2013 to January 2014
Logistics
●Booked loads on a daily basis, originating in Mexico and processed status reports to customer two times a day until load delivered at final destination in the US and Canada.
●Provided carriers with information for picking up and delivering loads. Kept constant communication with drivers updating their location.
Self Employed
Laredo, TX
January 2013 to May 2013
Logistics
●Booked loads on a daily basis, originating in Mexico and processed status reports to customer two times a day until load delivered at final destination in the US and Canada.
●Provided carriers with information for picking up and delivering loads. Kept constant communication with drivers updating their location
Inlog Logistics Solutions, LLC
Logistics Dispatch
Laredo, TX
April 2011 thru January 2013
●Booked loads on a daily basis, originating in Mexico and processed status reports to customer two times a day until load delivered at final destination in the US and Canada.
●Provided carriers with information for picking up and delivering loads. Kept constant communication with drivers updating their location
●Updated status information on the tracking system, assisted in providing solutions to any situation that might arise and kept close contact with the customer providing updates on the solution to the problem.
Mares & Associates Administrative Assistant
Laredo, TX
April 2010 thru October 2011
●Answer phone, update information on Quickbooks. Managed rentals, receive monthly rental payments as well as monthly installments for purchased properties.
●Provided assistance to any walkin clients regarding Apostilles, affidavits, notarizations, Warranty Deeds, legal documents.
Susy's Catering
Food Service
Laredo, TX
August 2007 thru September 2008
●Received calls from warehouses with orders from our inhouse menu. Provided weekly menus and delivery service to many warehouses here in Laredo
Office Assistance
April 23 2006 thru July 31, 2007
Garcia’s Auto
●Answer phone, update information on car repairs for customers.
●Order parts and receive payments, close cash drawer at end of day.
Customer Service Representative
September 25, 2006 thru April 1, 2007
Convergy’s
●Receive phone calls and assist customers with billing, upgrading and technical problems with their cable service.
Logistics/Dispatch
Laredo, TX
April 30, 2004 thru April 30, 2006
Checkmark Carriers, Inc.
Laredo, TX
●Book loads for drivers.
●Provide drivers with all equipment information/documentation necessary for picking up and delivering loads.
●Updated and maintained system, invoicing, mileage reports for quarterly IFTA reports and provided weekly and monthly expense reports.
Logistics/Dispatch
April 30, 2003 thru April 30, 2004
Excel Transportation/Cargill Meat Solutions – Laredo, TX
●Booked loads on a weekly basis from the company plants.
●Provided carriers with information for picking up and delivering loads.
●Maintained and updated weekly Profit/Loss reports.
Invoice Clerk
May 30, 2001 thru April 30, 2003
Excel Transportation/Cargill Meat Solutions – Wichita, KS
●Posted all invoices in Profit/Loss weekly/monthly reports
●Processed all carrier invoices and submitted to corporate for payment.
●Maintained and updated invoicing reports.
Invoicing Clerk
August 17, 1999 thru May 30, 2001
Excel Transportation, Wichita, KS
●Processed daily invoices for loads scheduled to be delivered in Mexico.
●Processed all OSD (Overages, Shortages & Damaged Product), reports/claims.
●Processed invoices for payment for all suppliers out of the Laredo, TX office.
EDUCATION:
Butler County Community College, Andover, KS
August 1993 thru April 1995
●Graduating Diploma
Fowler High School, Fowler, CO
●High School graduate, Accounting Major
INTERESTS:
I am interested in working in an office, looking for stability and would like to provde any assistance to the best of my ability.
REFERENCES:
Available upon request.
Contact this candidate