Nina Totanes ad0dno@r.postjobfree.com / ad0dno@r.postjobfree.com Page 1

Nina Totanes

Summary of Qualifications

*Multi-task orientated with large workload *Able to maintain a sense of humor under pressure

*Impeccable professional Customer Service *Self-motivated with a positive attitude

*Able to learn quickly and proficiently *Team Player

*Takes initiative to take care of/help organize projects *64+ WPM Software Skills

Microsoft Office Coupa Bill.com Gusto

Microsoft Business Central Mineraltree Oracle NetSuite Expensify Great Plains Captira Simplicity Collections Fox Pro QuickBooks Tesorio JDE Accpac 5.3/Sage 6.0

Work Experience

Accounts Receivable Specialist/ Accounts Reconciliation Analyst Apple One Employment Services 04/2023-current

Client: United Aqua Group – Las Vegas, Nevada

• Responsible for 40 active accounts with $4.5 million on A/R aging.

• Utilized 5 different data platforms to locate supporting documents to resolve open disputes.

• Evaluated data spanning from 2020 to current to provide owners/members with accurate open balances using auditing practices and standards.

• Assisted Vice President of Operations in providing accounts receivable analysis and communication with specific owners.

• Provided crucial support to Senior Accounts Receivable Specialist before being assigned my own accounts.

• Continued engagement with owners/members on progress of reconciliation as well as ensuring new balances remain in good standing.

• Reduced >90 days past due from $5.02 million to $1.3 million in a month.

• Advance Microsoft Excel knowledge aided A/R team faster response times to expedite risk management reports to Executive Management and Board of Directors.

• Worked closely with Billing, Accounts Payable, and vendors to correct historical discrepancies and prevent new disputes.

Accounts Payable/ HR Payroll Support

Edge Pursuit, LLC 8/2022-05//2023

Client: Private Biotechnology (Diagnostics) Company – Brisbane, California

• Created new vendor accounts in Bill.com.

• Responsible for checking email for new invoices and transferring data to Bill daily.

• Consolidated or closed accounts with vendors that had more than one active account

• Audited vendors for outdated information including W-9s and identified accordingly for 1099 tax compliance.

• Investigated status and recorded updates on registered unoccupied states with active Department of Revenue, Department of Treasury, Department of Labor, both city and state level involving tax withholdings.

• Reconciled current employees, furloughed, recently terminated with benefits prior to posting bi-weekly payroll.

• Drafted journal entries from payroll for month end. Accounts Payable

Edge Pursuit, LLC

Client: Public Biotechnology (Oncology) Company -San Francisco, California 04/2022-09/2022

• Responsible for coding various projects to invoices.

• In charge of verifying bank information, setting up accounts in NetSuite, organizing and maintaining accounting files for Finance Department and reporting of new vendors to upper management

• Reviewed and determined resolution on dispute invoices.

• Recognized as a major contributor in change of A/P processing within department and communicating with Purchasing Department

• Ran ACH runs bi-weekly and balanced ACH and check/wire pay runs to bank weekly.

• Performed weekly bank reconciliations to minimize length on month end close. ad0dno@r.postjobfree.com

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• Reviewed pending receipts, pending approvals, on holds and/or undetermined invoices reports weekly and contacted appropriate departments/vendor.

• Communicated with buyers weekly on pending invoices.

• Reintroduced and executed A/P’s use of internal communications via Coupa vs. email.

• Cleaned up misfiled and unentered off-line invoices.

• Took lead in time-involved projects.

• Downloaded, renamed for internal filing, and vouched heavy volumed invoices daily.

• Responded to AP inquires, reviewed statements, reported rejected invoices. Pre-Litigation Case Manager Collection Specialist/Office Administrator Express Debt Recovery- Oceanside, California 08/2019-current

• Audit new contracts submitted by Clients and enter into remote program.

• Revamped existing and created new document templates for distribution by company.

• Draft and execute Remedy/Demand Notices

• Negotiating deals and authorizing settlements determined the best recovery value for clients.

• Review vendor’s invoices monthly to confirm accuracy of rates and charges.

• Work closely with 2 Credit Bureaus to ensure present data is accurate and company in compliance.

• Produce own discoveries to analyze most effective approach to collect on case.

• Preparation of settlement offers and payment plan schedules.

• Process credit and debit card payments

• Proactive interaction with vendors and suppliers to lower overhead costs and keep current in industry’s trend.

• Train and adjust security clearance for new employees as needed.

• Keep detailed notes on collection progress of accounts.

• Communicate daily with accounts to resolve liability disputes and collect payment.

• Responsible of accurate weekly reports of payments collected per Client contract. Accounts Receivable Collector

Scott J Esparza/ Acme Bail Bonds- Las Vegas, Nevada 06/2020-09/2020

• Contacted responsible parties for payment on both past due and active bonds.

• Negotiated payment plans for parties unable to satisfy original bail bond payment arrangements.

• Skip traced as needed.

Data Entry Operator 1

Anacomp - Oceanside, California 08/2018-05/2019

• Performed daily audit on government and state affiliated companies and exported information to electronic data.

• Given sole responsibility to analyze new data and cross reference with existing information for West Coast

• Finalized all quality assurance requirements before sending to clientele.

• Exceeded expected daily volume quota for production and quality control. Collections Specialist Agent

Nortek – Carlsbad, California 02/2017 – 03/2018

• Oversaw 1,250+ accounts ranging from small dollars to hundreds of thousands of dollars

• Cleaned up 15+ day-old accounts and ensured they stayed within 7 days past due maximum.

• Authorized credit line requests

Credit and Collection Specialist

Breg, Inc. – Carlsbad, California 08/2016 - 10/2016

• Brought down 90+ days past due from 9% to 1.5% in a month and a half.

• Reconciled account balances to resolve disputes and restored integrity of accounts receivable.

• Established appropriate credit limits for new accounts based on credit worthiness and projected annual sales Accounts Receivable / Credit & Collections /Accounts Payable Specialist II Caltrol, Inc. – Las Vegas, Nevada 11/2015 – 04/2016

• Responsible for the collection of over $2 million in receivables

• Posted daily cash, processed chargebacks as needed.

• Created new accounts and processed credit applications for terms.

• Reviewed and sent new billed invoices via USPS, email and customer’s portal.

• Matched invoices to open POs in customer’s portals

• Processed PO invoices using 3-way invoice match.

• Ensured proper approval and coding with daily inbound invoices via email & mail received three times per week.

• Replied to vendor inquiries in a timely and professional manner.

• Reconciled invoices entered against vendor statements.

• Determined which invoices to include on check runs or to pay through vendor portals with Accounting Manager

• Accurately entered due dates to ensure bills paid within discount terms when applicable. Nina Totanes ad0dno@r.postjobfree.com / ad0dno@r.postjobfree.com Page 3 Collections and Credit/ Accounts Payable

Accountemps - Carlsbad, California 09/2011- 07/2012

• In one month changed 19% overall past due in territory to 13%

• Reconciled and managed 850-950 active accounts.

• Worked closely with Customer Care and Sales Reps to resolve and clear 150-400+ days old issues.

• Enforced 4 Step Process for potential outsourcing bad debtors.

• Approved new orders for customers over credit limits.

• Processed credit card payments and new credit applications.

• Managed packaging slips from Warehouse and emails from Purchasing Dept. to match with corresponding invoices.

• Communicated with vendors on discrepancies on invoices and/or aged out POs.

• Attached invoices with backup to remittances after check run and orderly filed.

• Interacted with management and other departments to improve process to meet discount terms from 60% to 93%.

• Ensured all invoices recorded in database within two days of date received with proper coding and pricing.

• Professional rapport with vendors on missing credits or revised invoices.

• Requested mid-month statements to confirm all open invoices accounted for in system.

• Escalated long standing open invoices and resolved by month end between several regions.

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