Call Center Patient Support

David Morkos Douaihy

Nationality: Lebanese

** ******** ****

Address: Akbeh Zgharta, Lebanon

*************@*******.*** +961-********

EDUCATION

Achrafieh, Lebanon – Lebanese University (LU) Nov 2022 – Present Master’s Degree in Economics

Achrafieh, Lebanon – Lebanese University (LU) Oct 2019 – Nov 2022 Bachelor Degree in Economics

Kfaryachite, Lebanon – Collège De La Salle, Kfaryachite, Zgharta Sept 2018 - July 2019 Baccalaureate (Sociology and Economics)

PROFESSIONAL EXPERIENCE

Zgharta, Lebanon – Pharm 2000 Jan 2023 – Jun 2023

Accountant

Ehden, Lebanon- Muscad'or June 2022 – Dec 2022

Salesman

Zgharta, Lebanon- Covid19 Call Center (1214) March 2021 – March 2022 Patient Support Operator

Ehden, Lebanon- Gamming HQ July 2019 – Sept 2019

Gaming Attendant

Ehden, Lebanon- The Village Sajuna Kiosque July 2018 – Sept 2018 Part Time Job, Cashier

Ehden, Lebanon – Asmahan Restaurant & Café July 2018 – Sept 2018 Part Time Job, Runner

Ehden, Lebanon- Master’s Hotel July 2017 – Sept 2017 Receptionist

Ehden, Lebanon- Sama Ehden Park July 2016 – Sept 2016 Game Attendant

CERTIFICATE

Jbeil, Lebanon- Lebanese American University (LAU) Feb 2016 – April 2017

● Certificate of Participation, “Model United Nations” Jbeil, Lebanon- Lebanese American University (LAU) Feb 2017 - April 2018

● Certificate of Participation, “Model European Union” Zgharta, Lebanon- Coursera (Remotely) July 2019

● Certificate, Economie du Sol et de l’Immobilier, Coursera Zgharta, Lebanon – Centre MINE (Remotely) Feb 2022

● Certificate of attendance, Finance Intelligence

SKILLS

● Languages:

Arabic

French

English

● Computer skills: Microsoft Office (Excel, Word, Power Point) Zoom, Social Networking (Facebook, Instagram)

• Professional skills: Good communication skills, hard worker, team player

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