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Project Manager Customer Service

Location:
Atlanta, GA
Salary:
84,000
Posted:
October 14, 2023

Contact this candidate

Resume:

Elvis Silverio

Snellville, GA *****

ad0dnj@r.postjobfree.com

+1-718-***-****

secure a position that will allow me to incorporate my management and customer service experience. Authorized to work in the US for any employer

Work Experience

Project Manager

Contractor services Llc - Atlanta, GA

March 2022 to Present

• Managing construction bids. ...

• Creating construction schedules. ...

• Planning and monitoring project budget. ...

• Hiring and managing the workforce. ...

• Finding and managing subcontractors. ...

• Managing equipment and materials. ...

• Ensuring compliance with safety regulations.

• Managing over 16 Properties for SFR Industry ( (tiber capital group, Progress and innovation homes) Owner and General Manager

Better Home Improvement llc - Atlanta, GA

March 2019 to Present

• Oversee and direct water damage restoration construction projects from conception to completion via insurance claim/ Xactimate report

• Review the project in-depth to schedule deliverables and estimate costs

• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations

• Coordinate and direct construction workers and subcontractors

• Select tools, materials and equipment and track inventory

• Meet contractual conditions of performance

• Review the work progress on daily basis

• Prepare internal and external reports pertaining to job status

• Plan ahead to prevent problems and resolve any emergency

• Negotiate terms of agreements, draft contracts and obtain permits and licences President/Founder

National Restaurant bar & Lounge Association - New York, NY April 2016 to Present

Owner of,

Rubi Rosa Restaurant & Bar Corp

Vida Cuban Asian fusion Restaurant Corp

M&J Catering Hall corp

To Promote the common business and professional interests of those engaged in all restaurants/bars/ lounges and prepared food service industries in the State of New York with a focus on those restaurants/ bars/lounges of Latino/Minority ownership ;

* To offer a range of member services, including training, newsletters, and advisories;

* To represent the interests of Latino/Minority owned restaurants, bars and lounges on a national, state, and local level;

* To Raise the level of professionalism within the food industry through education and promotion of food services and diverse menus;

* To Cooperate with other trade associations, industries and organizations that promote dining out and tourism within our neighborhoods/communities;

* To foster and maintain mutually beneficial professional and personal relationships among all categories of members, offering member services in other languages, certifications/trainings locally, and, helping each member with their particular issues to the best of our abilities; Sales Consultant

Hilti North America

2010 to 2012

By Implementing my sales skills & probe, build and cross-sell directly on site to customers Through product, market and service knowledge, provide business solutions fully adapted to customers' needs

Perform marketing launches and promotions as assigned Demonstrate team skills and communication with market and internal team members Ensure adherence to Hilti's quality philosophy while supporting the Company strategy and culture to exceed customers' expectations. By working at Hilti's & with the help of the Home Depot Pro- Desk I build a costumers line of about 1800 new customers in one year, and with a comp of 500k pushing my store form number 236 in North American to 96 ending at number 26 in 2013 Commercial Product Specialist

Black & Decker

September 2008 to January 2009

Responsibilities included but were not limited to identifying and developing relationships with strategic end-users in market, developing user-specific propositions to convert the user to DEWALT, executing loyalty program to maintain DEWALT end-user, act as liaison between field user and product marketing, create quarterly action plans & maintain fiscal responsibility. Managed products accounts for profitable clients including Citi Field (formerly Shea Stadium), Yankee Stadium and Sky View Condominium Development/Retail Space.

Sales & Marketing Specialist

Black & Decker

October 2007 to September 2008

Responsibilities included but were not limited to executing key merchandising and marketing initiatives, drive top line sales, effective inventory management, train store personnel on product knowledge on a daily basis and as needed & consult key management and decision makers within specific assigned Home Depot stores.

Construction Manager

E & P Construction - Queens, NY

2002 to 2007

Directed financial management functions including development of construction budgeting statements. Renovated apartment complex and new homes for Silverio Realty Agents. Reviewed plans, coordinated work schedules and duties assignments according to budget, customers' needs, workloads, and statistical forecasts. Inspected, /monitored projects to ensure building and safety codes compliances were mer. Scheduled construction projects in logical steps and budget time required to meet deadlines. Trained employees on work safety procedures, and company policies. Casting Agent

E & P Construction - New York, NY

2003 to 2004

Recruited candidates for new reality television shows/series on MTV Network. Conducted personal interviews to prospective candidates to determine eligibility. Maintained a monthly event planner to track recruiting events at wide variety of locations.

Hypnosis Therapist

Positive Changes - Miami, FL

2000 to 2003

Responsibilities included but were not limited to assisting a wide a variety of patients accomplish their goals which included losing weight, quit smoking, regain their self-confidence and maintain accomplishments.

Promotion Manager

Giorgio Armani/Armani Café - New York, NY

1999 to 2000

Handled all store promotions such as budget control and flash sales. Maintained/conducted product inventory on a weekly basis and as needed. Coordinated menu setup and annual banquets. Created and reviewed all P.N.L reports and computed department's expenses into MS Excel program. Education

Management in Terapia

Positive Changes Institute - Hollywood, FL

2000 to 2001

Skills

• 40 WPM (Less than 1 year)

• Microsoft Office (Less than 1 year)

• Microsoft Office 2003 (Less than 1 year)

• MS OFFICE (Less than 1 year)

• Office 2003 (Less than 1 year)

• Marketing

• Recruiting

• Budgeting

• Sales

• Restoration Industry Experience

• Water Damage Restoration

• Fire Restoration

• Drywall

• Project Management

• Financial Management

Languages

• Spanish - Fluent

Additional Information

Skills/Qualifications:

• Very reliable, responsible and organized; able to work independently and as part of a team

• Certified in Microsoft Office 2003; proficient in Concor; type 40 WPM & Fluent in Spanish



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