Real Estate Customer Service

Priscilla Foz **** Crockers Lake Blvd #****

Sarasota, FL 34238

***@************.*** 941-***-****

SKILLS

● Comprehensive knowledge of the working and management procedures of corporate sector

● Possess excellent customer service and management skills

● Great problem solving capabilities, confident speaker and strong negotiator

● Results oriented

● Tech savvy

● Excellent communicator with warm and pleasant personality

● Familiar with Microsoft Office programs such as Word, Excel, PowerPoint, Outlook and skilled on Quickbooks

● Multitasking skills with extensive knowledge of handling administrative and clerical tasks

● Fluent in Portuguese and English. Proficient in Spanish and French EMPLOYMENT HISTORY

Realtor with Keller Williams on the Water

● Current

Realtor with Daniel Matusiak Action Realty of Sarasota

● Real Estate Agent - Jan 2020- Jan 2021

PIX360 - NOV 2014 - current

● Management

● Customer Service

● Photography quality control

● Ensuring client satisfaction

● Appointment scheduling

● Heavy volume of calls handling

● Billing

CLASICO BAR AND RESTAURANT - NOV 2013 - NOV 2014

● Front of the House Management

● Opening and Closing duties

● Staff scheduling

● Event Coordinator

● Promotion and Marketing of the business

● Handle money / credit cards

SOTHEBY’s INTERNATIONAL REALTY - SEPT 2012 – NOV 2013

● Executive Assistant to Real Estate Top Producers

● Licensed Assistant with training in My Florida MLS

● Familiar with Premier’s marketing and communication tools such as Rezora, Intranet, Members Site, Lead Router

DIRECT TV - 2011-2012

● Customer Service Representative – Billing

● Responsible for providing superior customer service in a fast paced, corporate

● environment

● Perform responsibilities of handling billing calls and directing calls to appropriate persons or department

PRUDENTIAL MISSOULA PROPERTIES - 2005-2012

● Real Estate Agent

● Handle the tasks of prospecting customers in a warm and courteous manner

● Represented clients in the home buying/selling process

● Developed comprehensive marketing strategies for properties in the Missoula, MT R.E market

● Developed personal marketing campaigns to generate new business opportunities

● Formatted legal documents for real estate transactions

● Responsible for receiving calls and answering all necessary inquiries

● Perform a variety of typing and clerical tasks as required ADULT LIFE LEARNING CENTER - 2010

● Brazilian Culture and Portuguese Instructor

● Research and develop curriculum/content for adults interested in learning Brazilian

● culture and Portuguese language

● Performed entertaining instruction in front of 5-15 adult students with handouts, audio

● and visual displays

Successfully was granted to continue the class for future adult education sessions. EDUCATION

● Facial Specialty – Manatee Technical College – Nov/2019

● Real Estate Licensing - MT/2005 and FL/2013

● Bachelor degree in French – University of Montana/2004

● Bachelor degree in Speech Language Pathology – Brazil/1998

● Attended ongoing continuing classes in real estate - 2006 – 2012

● ABR designation- 2008

● GRI designation - 2008

● Real Estate licensing - MT/2005

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