CHRISTOPHER J. HOLLAND

CFO/VP – Finance/COO

*** **** ***** ***** 817-***-****: Mobile

Southlake, TX 76092 ad0dmf@r.postjobfree.com

Senior executive with extensive experience in finance, accounting and operational support, primarily with multi-unit retail organizations and non-profits. Results oriented and influential business partner with a proven track record of increasing profits, improving processes and mentoring others. Part of the team who increased profitability at a 28% CAGR each year for 8 consecutive years. Trusted leader who balances the strategic with the tactical to not only set the direction but to get the job done. Areas of expertise include:

• Growth & Turnarounds • Retail Systems & Processes • Strategic Planning

• Restructuring & Bankruptcy • Capital Transactions, M&A • Risk Management

• Sourcing & Distribution • Budgets, Forecasts & Modeling • Investor Relations

• Non-Profit Finance/Administration •Non-Profit Operations • Supplier/Vendor Relations

EXPERIENCE:

Chief Operating & Financial Officer, Interim CEO - VolunteerNow, Dallas, TX Mar., 2010 to Date

One of the largest and most active volunteer centers in the USA with $3.4 million budget.

Responsible for Finance and Administrative Functions: Accounting, Finance, Treasury, Human Resources, Legal, Facilities, Risk Management, Audit, Internal Controls, Compliance & Reporting (990, 5500, etc). Served as Interim CEO for almost a year after prior CEO retired.

Leader of fee for service programs. Grew revenue from $1.3 million to $2.3 million over the last 13 years. Delivered over 70% of the agency’s revenue in 2022 and made significant contribution to other programs.

Secured over $800,000 from the PPP loan program along with 100% forgiveness and Employee Retention Tax Credit.

Key player in the start up of VOLY, a $6 million SAS project providing volunteer management services to agencies, corporations, and ISD’s. Currently serving 20 clients and supporting over 100,000 volunteers.

Consultant – HDA, Inc., St Louis, MO Jan., 2010 to Feb., 2010

$250 million national distributor of books and magazines.

Partnered with CEO and CFO to review systems and processes used to service major retail customers. Identified significant opportunities for ongoing future savings plus achieved an actual recovery of over $1.5 million in prior period costs.

Interim CFO/Consultant - Harold’s Stores Inc., Dallas, TX and Norman, OK Sept., 2008 to Feb., 2009

$70 million women’s apparel retailer with 43 units.

Led Harold’s through its restructuring efforts and subsequent bankruptcy filing. Maintained company and employee focus to maximize realized value from assets. Worked with the company, its lenders, legal counsel, liquidators, other professionals and the courts. Actively managed pre- and post-petition cash flows. Liquidated inventory, fixed assets, intellectual property, etc. Set up D.I.P. financing with senior lender and managed funding from cash collateral with subordinated debt holders after revolver payoff. Completed reporting for US Trustee including S.O.F.A and M.O.R.’s.

Michaels Stores Inc., Irving, TX 1991 to 2008

$3.8 billion retail leader in Arts & Crafts with more than 1,100 units in the U.S. and Canada.

Vice President – Merchandise Finance (2006 to 2008)

Financial Leader of Merchandising & Marketing for $3.8 Billion Retailer - Drove planning, forecasting and results evaluation process for Sales, Margins, Markdowns, Discounts, Pricing, IMU, Inventory, Purchasing, Advertising, Marketing and Vendor Allowances. Participated in all major vendor negotiations. Assessed the financial implications of all key initiatives, providing recommendations and tracking results of promotions, markdowns, clearance, merchandise resets and new products. Led Merchandise Finance portion of Due Diligence leading to the sale of Michaels for $6 Billion.

Pricing and Gross Margin Improvement - Led the company’s first ever series of pricing initiatives including nationwide competitive pricing, price point rationalization and Canadian pricing. Pricing initiatives alone improved gross margins over 35 basis points or $12 million in 2006. Developed coupon policy changes with ongoing annual margin gains of $8 million. Identified additional margin opportunities in “Discounting” with savings of over $8 million.

Merchandise Financial Planning (MFP) System - Drove the conceptual design and implementation of new MFP system, integrating planning and forecasting for sales, margins, markdowns, discounts, IMU, purchases and inventory levels. Consolidated multiple inputs and approaches to drive consensus projections. Provided the ongoing basis for monitoring and evaluating performance vs. goals at both the top level and across the merchandise hierarchy.

Merchandise Resets - Led the financial analysis for the annual Merchandise Reset process. Reviewed merchants’ proposals, inventory and mark-down liability, capital and expense requirements and vendor support. Monitored and controlled inventory liquidation, markdown timing, costs and post-reset performance.

Enhanced Reporting and “Ad Hoc” Analytical Capabilities - Exploited existing merchandise data warehouse and new transactional data files to significantly expand the scope of our reporting and analytical tools. New capabilities included market basket analysis, coupon and discount activity, Daily KPI reports and transactional activity reports. Piloted process to combine reporting skills with retail business expertise to deliver “Ad Hoc” reporting to the desktops of key decision makers.

Vendor Allowances - Led process to collect $145 million in annual vendor allowances from over 700 vendors. Process included goal setting, contract negotiations, documentation, collection and dispute resolution.

Risk Management – Directed all financial aspects of Risk Management & Insurance with total insured value of $3.2 billion. Consistently delivered cost savings despite rising costs and medical inflation.

Vice President - Finance (1998 to 2005)

Profit Driver - Key team player in major, long-term Profit growth and turnaround! For the 8 years from 1997 to 2005, we achieved 8.8% annual growth in store units while maintaining a 12.3% CAGR for sales and a 28.2% CAGR for earnings. Delivered positive annual same store sales for nine consecutive years.

Capital Structure Optimization - Converted $97 million of bonds to equity. Executed stock repurchase program totaling $370 million and 10 million shares. Completed $475 million refinancing (revolver, senior notes, LC line, sale-leaseback).

Investor Relations - Improved communications with analysts and “the street”. Played key roll in move to NYSE from NASDAQ including selecting specialist firm. Insured overall compliance with Reg. FD and Reg. G.

Advertising/Marketing/Pricing - Directed accounting, planning, forecasting and analysis for $140+ million annual marketing program. Administered store level Ad pricing and the seasonal clearance pricing process.

Sarbanes - Oxley - Implemented out-sourced solution for internal control review. Developed quarterly certification procedures including 10K/10Q reviews and an internet-based, self-assessment process to evaluate internal controls.

Acting CFO/Principal Finance Officer - Filled CFO role during vacancy.

Board Committees - Member of investment and advisory committees for retirement and deferred compensation plans. Officer and board member of various subsidiaries. Regularly participated in Audit Committee meetings.

Operations Controller (1996 to 1997), Director – Financial Planning & Analysis (1994 to 1995)

Inventory Valuation and Margin Accounting - Enhanced retail inventory accounting with data from new point of sale system. Developed new stock ledger, UNICAP calculation and other inventory valuation schedules.

Annual Budget - Directed detailed reviews with key operating and cost center heads. Process included operating plans, balance sheet components, cash flow, and capital expenditures at the summary and store levels.

Forecasting - Reviewed and revised key operating and financial metrics and developed remedial action plans.

Inventory Tracking and Open to Buy System - Developed system and process to control and track inventory, purchases and store level OTB and bridge the gap until the roll-out of perpetual inventory.

Vice President – Controller, Leewards Creative Crafts – acquired by Michaels in 1994 (1991 to 1994)

Financial Functions - Accounting, Treasury/Cash Mgt., Tax, Financial Planning, Budgeting, Book & Tax LIFO.

Financing - Played key role in securing two private equity financings and restructuring senior and subordinated debt. Coordinated all financial, legal and environmental “due diligence”.

Tax - Implemented new tax strategies and revised LIFO/UNICAP calculations resulting in $1 million tax savings.

Vendor/Supplier Relations - Restored vendor confidence, coordinated flow of shipments/services vs. payments.

Completed Sale of Leewards - Managed flow of data to potential acquirers. Worked with legal advisors to craft merger/closing documents. Directed the inclusion of financial statements into buyer’s registration statement.

World Bazaar Franchise Corporation, Atlanta, GA 1990 to 1991

Operator and franchisor of specialty retail import and gift stores.

Vice President – Finance & Administration (CFO)

Munford, Inc., Atlanta, GA 1973 to 1989

$460 million NYSE retailer with convenience food & gas stores, specialty retailers; Leewards and World Bazaar, the USA’s largest refrigerated warehouse operation and international operations in the U.K., Hong Kong, Australia and Southeast Asia.

Senior V.P. – Controller, Senior V.P. – Operations Accounting, V.P. – Controller, Other Operational & Finance positions.

EDUCATION: Bachelor of Science - Economics & Business Administration, Belmont Abbey College, Belmont, NC

VOLUNTEER ACTIVITIES: SPARK! Dallas – Treasurer, Board Member & Chairman of Finance Committee

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