CASSANDRA C SAUNDERS

Heritage Spy Ring Golf Club - 603 Culper Drive South Setauket, NY 11720

● (631) 575 – 7329 ● ad0dm2@r.postjobfree.com

● www.linkedin.com/pub/cassandra-chitty-saunders/22/829/70a/ OBJECTIVE: Administrative professional with strong Information Technology background and over ten years of experience, seeks part time position in operations, reception, administration, IT or similar. Ability to work in various industries including legal, real estate, financial, healthcare and more. SKILL SET:

● All areas of MS Office (Word, Excel, Outlook) and able to type over 60wpm

● Multiple operating systems and programming languages (SQL, C+, Html, MAC, AIX)

● All mail servers including MS Exchange, Lotus Notes, etc.

● Familiar with billing, coding, scheduling, project management, licensing procedures and more

● Excellent presentation and speaking voice with optimal customer service talent

● Extremely familiar with HIPAA laws, clearance needs and confidentiality WORK EXPERIENCE

Saunders Transcripts & Consulting (Amityville, NY) Consultant Jun 2008 – Present

● Technical writing for small businesses, websites, and assisting professionals with creating their cover letters, biographies, resumes, professional correspondence, and general documentation

● General project management support including creating databases of important dates, timelines, birthdays, and contact information, and marketing with follow up every 90 days

● Create special programs, flyers, journals, booklets and programs for special events and promotions Quarksoft LLC (Floral Park, NY) Content Coordinator Jul 2011 – Nov 2012

● Software Installation, General Computer Networking Setup, and Maintenance

● Website development, Technical Writing of web content and processing via WordPress, HTML, etc.

● Document Scanning – ECM environments for Business Process Workflow Templates & Quick Fields

● Set up user profiles and administrative rights/permissions for employees within Laserfiche ECM software for over five different companies

Citibank via Winston Staffing (Westbury, NY) Administrative Lead Nov 2009 – Jan 2011

● Provided all administrative project management support for Citibank during rollout from analog phones to Cisco IP phones for over 1,000 branches across the country

● Scheduled and participated in daily conference calls, then documented problems and tracked progress on solutions and reported outstanding issues to higher management

● Placed daily calls to Bank Managers after implantation to provide instructional training on new phones features and provided emergency assistance to any branch experiencing problems

● Maintained records on which branch belonged to which phone service provider and coordinated with the phone providers on clearances and troubleshooting any technical issues Amityville School District (Amityville, NY) Temp Administrative Assistant Dec 2007 – Apr 2008

● Handled confidential information for the Assistant Superintendent for finance and business operations

● Coordinated schedules of colleagues and meeting locations and sent out event details

● Confirmed travel arrangements, event information, supply orders, etc.

● Typed up and edited written correspondence as needed, answered phones and relayed messages Wilen Media (Farmingdale, NY) Data Coordinator Dec 2006 – May 2007

● Combing through database and calling companies to verify information (contact person, phone number, address, etc) then updating or deleting information as needed

● Outlined technical support request procedure handling within the IT department.

● Heavy use of SQL queries, for clean-up of client mail data records for processing within MS-Access and Mail Manager software

References: Furnished upon request.