Credit Card Customer Service

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

TK TIFFANY KELLO

ad0dlx@r.postjobfree.com 929-***-****

Brooklyn, NY 11226

Secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

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Lead Hostess Eataly's NYC Restaurant - New York, 02/2012 - 09/2013 NY

Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.

Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Supported servers, food runners and bussers with keeping dining area ready for every guest.

Construction Flagger Judlau Contracting Inc. - 12/2016 - CURRENT New York, NY

Maintained a consistent focus on the safety of laborers and pedestrians through out job site.

Developed superior knowledge of work zone setup and design and professional flagging.

Followed company guidelines for effective safe well managed work zones.

Manage traffic patrol signs according to job site demands. Telemarketer Universal Survey Center - New York, 12/2014 - 10/2016 NY

Set up appointments with interested customers according to schedule availability.

Answered calls, took messages and transferred calls to appropriate individuals.

EDUCATION

Assisted with training and orientation of new employees. Answered questions with knowledgeable responses.

Skilled at client management software and computer dialing. Sanitation Crew Member The Doe Fund - New York, 07/2012 - 01/2013 NY

Worked with team members from multiple departments to maintain strict cleanliness standards.

Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.

Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.

Performed maintenance and minor repairs on equipment. Housekeeping Aide Transitional Housing Service 02/2011 - 06/2012 Center - Beacon, NY

Dusted and polished surfaces to achieve attractive shine. Met requests for guests for extra towels, ice buckets, pillows and blankets.

Trained other staff members by physically demonstrating complex tasks.

Removed soiled sheets, washcloths and towels.

George Westinghouse, Brooklyn, NY 06/2000

High School Diploma:

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