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Medical Assistant Customer Service

Location:
Boise, ID, 83709
Posted:
October 14, 2023

Contact this candidate

Resume:

Tami Perry

***** * *********** **.

Boise, Id. **709

ad0dlu@r.postjobfree.com

208-***-****

My passion in life is helping troubled teenagers, the homeless population and volunteering with animal rescue organizations. Being useful to those in need is very rewarding to me. I prefer to stay busy and enjoy challenges.

Work Experience

Redfox Homecare. - Boise, ID. May 2022 to Oct. 27th 2023

Medical Assistant-Caregiver

• Lead Caregiver

• Caring for Hospice, Dementia and Alzheimer Clients

• Working in facilities and also private in home care

• Behavioral Tech.

• Assists with daily routine care

Job Corps/Distinction Inc. - Roswell, NM Oct. 10th 2021 to Feb. 7th 2022

Senior Residential Advisor

• Night shift supervisor

• Health and Welfare checks throughout night

• Waking students up

• Assist with responsibilities

• Supervised all activities on assigned shift Maintaining health standards

• Help educate students on what it takes for independent living

Mind & Body Healthcare - Roswell, NM January 2020 to January 2021

Office Manager/Owner

• Data entry

• Scheduling employees & Staff

• Responsible for inventory

• Medical Assistant

• Medical Receptionist

• System integrity

• Screening patients

Locum Provider Coordinator Assistant September 2016 to January 2020

Self Employed

• Screen job opportunities for Traveling Medical Providers

• Coordinate with scheduling, rental cars, flights and booking hotels for assignments

• Assist with credentialing processes for recruiting agencies and hospitals

• Help maintain licenses and educational requirements

• Evaluate profit margins and expenses

• Risk management evaluations

Norco Inc Klamath Falls, OR October 2015 to September 2016

Customer Service Support -

• Responsible for purchasing and maintaining inventory levels

• Maintaining and Billing Hospice Accounts

• Customer Service Support

• Shipping and Receiving Freight in

Betty Chinn Foundation - Eureka, CA November 2014 to October 2015

Full Time Volunteer helping with the homeless crisis

• In charge of running the shower house

• Served meals daily using food truck

• In charge of organizing donations

• Involved with housing placement by finding supplies to furnish clients apartments.

• Arranged care boxes

• Made sure rules were followed and help keep the peace amongst the homeless community. Helping with the mentally unstable and those with drug addictions was challenging but I loved it.

• Helped with the day program for the children. Teaching social skills and education.

Norco Inc - Nampa, ID October 2011 to November 2014

Auditor and Analyst for System Integrity

Norco Inc. purchased Med now a Walgreens Affiliate. I am a grandfathered in employee

• Auditor and analyst for system integrity

• Provide operational reports, including cost analysis, revenues, expenses and inventory status

• Maintain system data integrity; adding new inventory products

• Responsible for semiannual physical inventory for the Nampa location

• Inventory management including: processing reports, posting system adjustments, verifying accuracy of count, managing employee accountability for variances and ensuring inventory follows Norco's corporate formulary

• Responsible for accounting accuracy

Mednow Medical Supply - Nampa, ID June 2005 to October 2011

Database/Purchasing Manager

Med Now Infusion LLC, A Walgreens Affiliate

• Manage the coding and processing of all accounts payable for three DME locations

• Auditor and analyst for system integrity

• Responsible for purchasing for multi-site company including building vendor relationships

• Weekly and monthly report writing for Operations Managers

• Provide operational reports, including cost analysis, revenues, expenses and inventory status

• Maintain system data integrity; adding new inventory products, billing codes and employee access

• Responsible for monthly physical inventory for three DME locations

• Inventory management including: processing reports, posting system adjustments, verifying accuracy of count, managing employee accountability for variances and ensuring inventory follows Walgreen's corporate formulary

• Provide monthly profit analysis of inventory items to regional managers

Mednow Medical Supply July 2001 to June 2005

Database Administrator

A Catholic Health Initiatives Affiliate

• Manage inventory controls for multi-site company

• Perform monthly and quarterly data entry audits to ensure system accuracy

• Complete corporate system month end balancing

• Software and system maintenance

• Analyze profit margins and provide recommendations to managers for cost control

Mednow Medical Supply January 1998 to July 2001

Billing Supervisor

• Manage A/R, collections and follow-up on all accounts for three locations

• Responsible for hiring, supervising, training and evaluating all billing staff

• Respond to customer inquiries regarding insurance/reimbursement questions and resolve all disputes

• Report writing and month end graphs

• Perform internal audits to ensure proper billing and coding

• System maintenance to include, updating insurance contracts/agreements and annual coding changes

Mednow Medical Supply- Nampa Id April 1995 to January 1998

Lead Biller

• Timely and accurate posting of all cash receipts, including contractual adjustments

• Responsible for training new billers

• Maintained inventory updates

• Performed collections

• Billing company accounts

• Manage all insurance billing, including electronic billing and supplemental billing

Boise Valley Doctors - Boise, Id February 1993 to April 1995

Medical Assistant & Billing Supervisor

• Manage front office operations

• Manage A/R, medical billing and collections for multi-physician clinic

• Schedule appointments

• Maintain patient charts

• Responsible for fee schedule analysis, updates and data review for accuracy• Responsible for software conversion

Overland Immediate Medical Care- June 1991 to February 1993

Medical Assistant, Billing Clerk & Receptionist

• Schedule and greet patients; answer telephones

• Responsible for data entry, all billing and coding

• Responsible for all insurance and self-pay collections; including collections on delinquent accounts

• Document new patient data in computer system

• Managed front office independently for ER physicians and on-call shifts

• Perform dictation and work as a Certified Medical Assistant

Education

High school diploma-Hope Christian Academy Nampa,Id.

Graduated 1989

Certified Medical Assistant-American Institute of Health Technology - Boise, ID

June 1990 to June 1991

Several Management Courses through the AMA- copies available

References:

Erik Gilstrap- Office Manager at Nampa Norco

208-***-**** cell phone

Misty Corpus- District Manager at Mednow

208-***-**** cell phone

Troy Johnson- District Manager at Norco

844-***-**** ext 111130

Brent Stewart- District Manager at Norco

844-***-**** ext 111043

Melissa Jordan – Owner of MJ’s Pet Palace

575-***-**** cell phone

Susan Ebert- Store Manager at Mednow

208-***-**** cell phone



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