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Syeda Hajera Farheen

Email : ad0dk5@r.postjobfree.com

Contact No: 055*******

Iqama Status: Transferable

Availability for Joining: Immediately

Years of Experience: 18 + Years

OBJECTIVE

To be member of any organization where growth, prospects and unlimited individuals are recognizing my work. I am creative and innovative, and looking ahead to work in challenging environment and strive for excellence that values talent encourages growth and utilizes my extensive development experience.

Constant learner which always expand my knowledge to gain new skills, maintain relevance and expertise in different designation field.

PERSONAL RECORD

PROFESSIONAL QUALIFICATIONS/CERTIFICATIONS

• Post-Graduation Diploma International Institute of Cosmetology and Aesthetics

• Diploma in Dermatology British College of Dermatology (Currently pursuing)

• Diploma in U.S Medical Coding MEDSUN INSTITUTE, Hyderabad, India

• Diploma in Medical Transcription CAT Academy, Secunderabad, Telangana

• Diploma in ECG Deccan Medical Institute, Telangana ACADEMIC QUALIFICATIONS

• Post-Graduation Diploma (2023) International Institute of Cosmetology and Aesthetics

• Master of Science (2017) Bharathiar University, Coimbatore, India

• Bachelor of Science (2000) University of Osmania, Hyderabad, India

• Intermediate (1997) Mahboobia Junior college, Hyderabad, India

• Board of Secondary School (1995) Asafia High School, Hyderabad, India EXPERIENCE SUMMARY

Aesthetic practice in IICA (International Institute of cosmetology and Aesthetics Bhopal

Worked as Health Clinics as Health Administrator to the Head of Department (C.E.O & C.M.O) from October 2017 till 2020.

Worked in Procare Riaya Hospital as Medical Transcriptionist from October 2016 till October 2017.

Worked as EVS (Environmental Science) teacher at Khozama International school from 29th December till Feb 2015

Worked in Procare Riaya Hospital as Medical Transcriptionist (2012-2013).

One and half year Experience in Insurance Department in Mohammed Al-Dossary Hospital as Insurance Officer (2010-2012)

Three years of successful experience in Medical Insurance Eligibility Approval & Costing Center in Saad Specialist Hospital (2007-2009).

Two years of successful experience in Medical Transcription field in Saad Specialist Hospital at Department of Pathology and Medicine (2005-2007).

Two years of successful experience in Medical Transcription field Technology in EDS QUALSCRIBE PVT. LTD in Pancom Chambers, Raj Bhavan Road, Somajiguda, Hyderabad, India (09 Dec 2002-2005).

Two and half year of successful experience of teaching in Javeed High School, Eidgah, Hyderabad, A.P FULL NAME: Syeda Hajera Farheen

GENDER: Female

NATIONALITY: Indian

MARITAL STATUS: Married

LANGUAGES: English, Hindi, Urdu & Telugu

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COMPUTING SKILLS

− OPERATING SYSTEM/ENVIRONMENT

MS-Windows 9x/2000/NT/XP

− MODELLING/PRESENTATION/WORD PROCESSING

PowerPoint Word Excel

- TYPING SPEED:

90 Percentage

− APPLICATIONS

o HMIS (HOSPITAL MANAGEMENT INFORMATION SYSTEM)

o SIS (SAAD INFORMATION SYSTEM)

o WASEEL (WASEEL APPLICATION SERVICE PROVIDER)

o OASIS System

o MEDAS System

PROFESSIONAL EDUCATIONAL TRAININGS

AESTHETIC MEDICINE:

Prepare and maintain work area-preparing the equipment, products and work area ahead of service delivery to ensure the efficiently and effectiveness of conducting treatments considering the standards of operation of the aesthetic clinic.

Perform skin care services-Improving facial concerns such as pigmentation, acne, ageing with using high end technologies such as electroporation, radiofrequency, peels, derma-rollers, micro-needling, lasers.

Perform consultation-knowing the medical history, allergies, specific contra indications, identify the perfect aesthetic technique/service to treat the concern. Improve customer satisfaction & design customized services to increase revenue.

Maintain healthy and safety of work area maintains a safe and hygiene environment the work area to reduce potential risks to self and others.

Create a positive impression at work area personal grooming and behavior to execute tasks as per the clinic/salon’s standards and create a positive impression at the work place. Identifying the client type and selling techniques-to create a positive service combination. Client communication, types of client

& selling techniques.

Understand the product chemical & formulations associated with equipment.

Update with current cosmetology practices & terminology use worldwide JCIA 2008 (Joint Commission International Accreditation):- At Saad Specialist Hospital, Al-Khobar. ACHS (Australian Council of Health Standards) :-- At Saad Specialist Hospital, Al-Khobar. Health Care Quality Week (Diabetes in Childhood) Basic Principles of Quality Improvement: -,,

CAP (College of American Pathologists Accreditation),, CME (Continuous Medical Education: -

1. Effects of smoking on lungs.

2. Introduction to the oriental Medicine & Chinese Acupuncture. 3. Gene Analysis of Cancer w/ Special Emphasis of Breast Cancer. 4. Lungs Cancer Awarness.

5. Head Injury.

6. C.M.E organize in Health clinic

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INSERVICE TRANING COURSES: -

i. Unit Level Fire Drill (1 and 2).

ii. Fire Extinguishers Hands-on training with Live fire 2nd Session. iii. Code Pink and Code Blue.

iv. Introduction of Windows 2000 Professional.

v. Introduction MS-Word 2000 (level).

MEMBER OF INFECTION CONTROL TEAM & TEAM CO-ORDINATOR: At Al-Mashfa Health Center (HMC), Al-Khobar.

AWARDS & DISTINCTION

Appreciation letters and Participant Event Certificate received from Health Clinics.

Appreciation letters from various Department of physician (Procare Riaya Hospital).

Distinction Certificate from Management (Dossary Hospital, Khobar)

Acknowledgement of Performance, from Manager (SAAD SPECIALIST HOSPITAL)

Appreciate Letter, from Pathologist at CAP (SAAD SPECIALIST HOSPITAL)

Distinction Certificate from Management (SAAD SPECIALIST HOSPITAL) CAREER HISTORY

WORK EXPERIENCE (1):

Health CLINICS Al-Rakah, Saudi Arabia

• Worked as Health Administrator and Executive Assistant to Head of the Department (C.E.O & C.M.O) from October 2017 till 2020.

DUTIES AND RESPONSIBILITIES:

Provide administrative support and performs numerous duties, clerical support to departments, individual and Chief Medical Director as well Chief Medical Director.

Determine matter of top priority and handle accordingly. Writing correspondence, E-mailing, handling visitors, routing callers, answering requests.

Schedule meeting and arrange conference rooms. Handle information requests.

Coordinates office management and medical activities.

Prepare agenda for Medical and Non-Medical meetings and take transcripts dictation.

Plan events and volunteer activities. Maintain hard copies and electronic filing system.

Maintain the work structure the work by updating requirements and job descriptions for all positions and departments.

Acts as a liaise between the management and the staff and improve communication within the organization.

Receives and coordinates request for leave and other absence and get approval from Chief Medical Director.

Handle changes in exemption jobs status and job titles, job descriptions and prepare memorandum.

Preparing monthly schedules for Physicians, Nurses, Laboratory, Radiology, Pharmacy, Administration and other staff scheduling and coordinating department head.

Prepare employees for assignment by establishing and conducting orientation and training programs and C.M.E

Ensure legal compliance by monitoring and implementing applicable Human Resource.

Maintain functions such as employee compensation, recruitment, personal policies, supporting government related officer to follow up with Medical Licensing, Iqama Process, Re-Exit entry etc and support finance department for employee attendance and timesheet records processes and organization’s payroll in a timely and accurate manner and regulatory compliance. Conducting investigations maintaining records, representing the organization at hearing.

Member of infection control committee, performing and reporting on surveillance for health care associate infection. WORK EXPERIENCE (2):

PROCARE RIAYA HOSPITAL Al-Khobar, Saudi Arabia

• Worked as Medical Transcription in Procare Hospital total 3 years successful period. DUTIES AND RESPONSIBILITIES:

Transcribes medical dictation to provide a permanent record of patient care using the formats approved by the hospital for each report.

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Demonstrates an understanding of the medicolegal implications and responsibilities related to the transcription of patient records to protect the patient and the institution.

Operates designated word processing, dictation, and transcription equipment as directed to completed assignments.

Transcribe medical reports, Discharge summaries and Operative reports, office visit notes and other medical documents from recorded messages from health care providers.

Provide online copies of transcribed documents to physicians or other providers for review and signature, making corrections or changes as noted.

Familiarity with proper grammar, spelling and sentence structure as well as medical jargon and abbreviations for accuracy.

Receive patients, schedule appointments, and maintain patient records.

Work with transcription equipment that can word processing and computer software.

Maintain strict adherence to patient confidentiality according to provider standards and government regulations

Review transcription documents for quality assurance and precision to spot and correct any errors that could impact patient care and medical liability.

Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archives.

Releasing reports upon request and maintain the documentation. WORK EXPERIENCE (3):

MOHAMMED AL-DOSSARY HOSPITAL Al-Khobar, Saudi Arabia

• Worked as Insurance Officer in Dossary Hospital for one year and 2 months. DUTIES AND RESPONSIBILITIES:

Responsible towards handling patients, sending online approvals through online, via fax and sending out and patient cases.

Responsible for coordinating with doctors and nurses about the UCAF to get more information once the approval need justification.

Sending Online approvals such as NCCI (TAWUNIYA), MEDGULF, SAICO, AXA through WASEEL site and GLOBEMED, Gulf Union, Cars, Bupa.

Handling approval through fax such as TRADE UNION, SANAD, SAUDI NEXT CARE, MEDNET, ACIG, MALATH, ARABIAN SHIELD, SAICO and ACE insurance companies.

Responsible for policy explaining to the patient. WORK EXPERIENCE (4):

EXPERIENCE IN SAAD SPECIALIST HOSPITAL AL-KHOBAR, KSA 1. Worked as Medical Transcription by using Dictaphone in the Department of Pathology and General Medicine. 2. Internal Transfer as Medical Insurance Costing Center Coordinator in OPD after 3 years of successful period in Transcriptionist Field.

DUTIES AND RESPONSIBILITIES:

Transcribe medical reports, Discharge summaries and Operative reports, office visit notes and other medical documents from recorded messages from health care providers by using Dictaphone System.

Provide online copies of transcribed documents to physicians or other providers for review and signature, making corrections or changes as noted.

Familiarity with proper grammar, spelling and sentence structure as well as medical jargon and abbreviations for accuracy by using Standard Stedman System.

Responsible for the tracking of individual episodes of care to ensure that the patient and physicians are fully formed of the status of the approvals relevant to the planned appointments and admissions. Maintain an electronic log and tracking of out Patient Services and Elective Admission approvals.

Facilitate the patient’s care plan during the approval process.

Responsible for general clerical functions of the eligibility and Approval Center. 5 of 5

Participate in continuous quality improvement through interdisciplinary team measurement; assessment and improvement of patient care delivery processes and services, resulting in enhanced quality and appropriate resource management.

Responsible for maintaining a database of Third Party Payer guidelines and approvals.

As a Quality Control & Patient Safety Measures, perform to ensure that the patient’s name & medical record number details are the same on all documentations.

Verify the eligibility date on the insurance ID copy has not expired.

Develop and maintain a positive working relationship with SSH multidisciplinary team.

Has a second knowledge of Third-Party Payer contracts to assure that patient care is rendered with contractual and SSH regulations.

Liaise with the Supervisor of the Eligibility and Approval Center as key resource person.

Liaise with the EAC Case managers, Supervisors in troubleshooting of queries and issues.

Maintain an electronic tracking database for all approvals and rejections received on daily bases.

Facilitate the Third-Party Payers inquires and requests for documentation and forward the approvals to the appropriate services.

Assist with the dissemination of information once a process, or policy and procedure has been approved.

Responsible for tracking of individual episodes of care to ensure that the patient and physician are fully informed of the status of the approvals relevant to planned appointments and admissions.

Performs any other tasks and duties appropriate to his/her realm of knowledge, skills and experience, as required by the Section Head.

Verify the approvals status like approved, disapproved and partial approval according to the policies and procedures.

Ensure to make Notification cases to related department like Doctors, Pre-admission Dept, Admission Dept and department case managers, EAC Supervisor and colleagues.

Scan and log all received claims for records.

WORK EXPERIENCE (5):

EDS QUALSCRIBES PVT LTD (EMERGENCY DICTATION SOFTWARED SERVICES): HYDERABAD, INDIA

Worked as Medical Transcription in EDSS for about 2-1/2 years in Somajiguda, Rajbhavan Road which clubbed in CKAR (Toronto, Royal College of Michigan, Oklahoma and Okeene Hospital) from Canada and U.S DUTIES AND RESPONSIBILITIES:

Transcribes medical dictation to provide a permanent record of patient care using the formats approved by the hospital for each report.

Operates designated word processing, dictation, and transcription equipment as directed to completed assignments.

Follows policies and procedure to contribute to the efficiency of the medical transcription department.

Knowledge of medical transcription guidelines and practices.

Ability to work independently with minimal supervision. WORK EXPERIENCE (6)

JHS (JAVED HIGH SCHOOL HYDERABAD, INDIA

• Worked as Biological Science Teacher for higher grades. REFERENCE NUMBERS:-

• Upon request

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