Christian Villa

Long Beach, CA *****

562-***-****

ad0djw@r.postjobfree.com

Skills

Customer Service (6 years)

Food Service

Team Member

Bilingual

Retail sales

Cash handling

Merchandising

Server

Education

High school Diploma~ Paramount High School - Paramount, CA-June 2018

Work Experience

Doordash Driver August 2022-Current

Pick up orders from restaurants and ensure that all items are accounted for, and inform customer of any substitutions while communicating regards delivery status and times.

Navigate the city and use GPS to the fastest and safest route while following traffic laws and regulations.

Safely transport food orders to customers in timely manner. Providing excellent customer service and resolve any issues or complaints from customers.

Personal Shopper/Sales Associate

Walmart - Salinas, CA Mar 2020 to Dec 2022

Built long-term customer relationships and advised customers on purchases and promotions.

Shopped customers' orders, substituting items when necessary, if allowed.

Dispensed orders to customers in a timely and organized manner.

Insisted locating merchandise, resolving issues, and the ability to remain calm in stressful situations.

Cashier/Customer Service

Pet Smart - Salinas, CA Feb 2019 to Oct 2020

Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions.

Address customers' needs while quickly moving them through the check-out process.

Greeting customers, cash handling, issuing refunds and exchanges, bagging items carefully.

Cashier

Pick Up Stix - Downey, CA Jun 2017 to Sep 2018

Accurately input customers orders received in-person and by phone into POS ordering system, and

processed customers cash, credit, and debit card payments.

Upsold additional menu items to increase restaurants profits and delivered completed orders to tables.

Helped to resolve customer issues, including incorrect orders, to sustain customers satisfaction benchmarks.

Sales Associate

Fashion Q Clothing Store - Cerritos, CA Nov 2017 to Jun 2018

Responsible for fixing sales floor, returning all clothes that has been tried on to designated spot, cleaning sales racks, fixing and folding clothes on tables.

Assisted in merchandising, dressing the mannequins on display, hanging new arrivals, cleaning the store/break room, and being on register.

Consulted with customers to determine needs, such as helping select pieces and bringing additiona sizes.

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