Estella Trujillo

Panorama City, CA

ad0df2@r.postjobfree.com

+1-805-***-****

Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.

Authorized to work in the US for any employer

Work Experience

Grocery Store Stocker/Receiver

Royal Fresh Grocery Market - North Hollywood, CA

January 2021 to Present

• Greeting all customers while delivering extraordinary customer service and responding to customers’ requests in locating products, to meet the goals and objectives of the department.

• Responsible for merchandising products by stocking and displaying products on the correct shelf location, facing product labels forward, and ensuring the correct product label is posted.

• Assists in stocking and displaying beer, dairy, deli, frozen, and general merchandise products on shelves. Also responsible for handling products with care to avoid shrinkage.

• Enjoy working with the public.

• Good communication skills.

• Friendly, courteous attitude, and provide extraordinary customer service.

• Responsible, professional, and positive attitude towards the job, co-workers, and customers.

• Positive attitude, towards safety, and be committed to following all health and safety regulations and/ or policies to ensure the well-being of oneself, fellow team members, customers, and vendors.

• Able to work in refrigerated coolers and around humidity for short periods of time.

• Ability to meet the physical requirements of the job.

• Assist in unloading all Unified and Jon’s deliveries.

• Check all incoming merchandise for shortages and overages unless the department employee checks in the merchandise by item. • Do not sign for product from Direct Vendors unless it is the in-coded product and scanable.

Childcare Provider

Child Care Resource Center - Chatsworth, CA

March 2016 to December 2021

• Ability to communicate, participate, and provide necessary instruction to children.

• Ability to observe children's behavior, assess its appropriateness, enforce appropriate safety and emergency procedures, and apply appropriate behavior-management techniques.

• Visual and auditory ability to identify and respond to environmental and other hazards.

• Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness, or injury) and possess the strength and endurance required to maintain constant supervision of children.

• Desire to work with children and ability to interact with them.

• Ability to relate to one's peer group.

• Ability to accept supervision and guidance.

• Ability to assist in teaching activities.

• Good character, integrity, adaptability, enthusiasm, sense of humor, patience, and self- control. Cashier/Stocker

711 Franchise - Sun Valley, CA

September 2012 to February 2016

• Provide prompt, efficient, and courteous customer service

• Drive sales through effective communication with customers

• Maintain a clean, customer-friendly environment in your franchisee’s store

• Perform cashier duties (ring sales and maintain cash control,POS Cashier System)

• Perform all regular cleaning activities, and other tasks included in your job assignments

• Forecast, order, and stock merchandise (with appropriate training)

• Check-in merchandise deliveries from vendors

• Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly

• Provides exceptional customer service, assisting customers with their shopping experience

• Provides feedback to management on all products, inventory losses, scanning errors, and general issues

• Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy

• Adheres to cash policies and procedures to minimize losses Janitor/Maintenance

Global Service Agency - Irvine, CA

October 2011 to March 2012

• Clean and maintain an office, break rooms, bathrooms, outside areas, and our warehouse/ manufacturing facility.

• To perform the job successfully, an individual should demonstrate the following competencies.

• Must be able to work quickly and efficiently without sacrificing the quality of work.

• Ability to lift and move products up to 50 lbs.

• Ability to climb and stand on ladders.

• Ability to stand, walk, bend, and use hands to finger, handle, or feel.

• Ability to be flexible and willing to work extended hours and weekends when necessary.

• Ability to follow directions and have clear communication skills.

• Maintain a safe working area and adhere to the company's safety rules and best practices.

• Must be physically capable of working in conditions normally associated with a manufacturing facility, such as but not limited to warm and cold temperatures. Volunteer Teacher's Assistant

Maud Booth Family Center - North Hollywood, CA

June 2011 to September 2011

Help to maintain a neat and organized classroom

• Assist children & families in small group activities

• Assist the Lead Teacher and teachers with implementing the lesson plans

• Assist in planning and preparing the learning environment (i.e. setting up centers, preparing needed materials and supplies, checking in students)

• Observe, record, and report on the behavior of individual children as assigned

• Supervise activities to ensure safety at all times

• Help the Lead Teacher to supervise and promote activities designed to enhance the healthy emotional, social, intellectual, and physical development of children enrolled at the Center. Skills

• POS

• Merchandising

• Organizational Skills

• Cleaning Experience

• Bilingual English & Spanish

• Customer service

• Stocking

• Packaging

• Heavy Lifting

Contact this candidate