Bryan S. Adams

**** *.*.*. ****** Boulevard Unit 5

ad0dev@r.postjobfree.com

Charlotte, Nc

704-***-****

Professional Summary

Exceptional leader talented at communication, customer service and problem resolution. Technically savvy with outstanding relationship building, training and presentation skills. Looking to secure employment with company in which I can grow as well as use my talents for the growth of the company.

Work History IQOR/ATT & ASURION Fort Mill, Sc

Customer Service Rep/Salesperson 02/2021 to 10/2021

Take first calls from customers about their damaged devices with ATT service for the product insurance company Asurion. Actively listen to the customers situation to understand the course of action necessary to resolve their issues. Assist customers by beginning the claim process for said devices. Set expectations for deductible amounts and delivery of replacement device. Also upsell customers on home tech device protection called Asurion Home Plus now ATT Home Tech Protection. Customer service intensive and detailed orientated position.

O’REILLY’S AUTO PARTS Charlotte, Nc

Delivery Driver/Third Shift Stocker 12/2019 to 10/2020

Deliver auto parts that were order by local automobile repair shops. Except payments for ordered auto parts from shop owners. Provide excellent customer service and detailed orientated service as well.

Assist in unloading pallets of auto parts from O’Reilly trailers and load same said pallets into the building. Remove all auto parts from pallets in a systematic manner and distribute parts to the assigned sections in stock room and on the floor of the store for sales per skew numbers.

MARKET EXPRESS Charlotte, Nc

Cashier/Store Clerk 02/2019 to 10/2019

Assist customers in purchase of gas and store products by ringing up sales and taking monies for sales. Stock coolers and products within the store. Assist vendors. Light security duties.

Education UNC at Charlotte Charlotte, Nc

N/A

References Available upon request

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