STEPHEN MINNICK
Greenville, SC *****.******@*****.*** 864-***-**** LinkedIn: Stephen Minnick
Chief Financial Officer Focused on Accounting, Project Management, and Consulting
SUMMARY
Results-driven senior leader experienced in delivering business value across accounting, finance, business management, and project management departments. Proven record of success in optimizing business workflow, implementing effective financial policies, and coordinating accounting operations. Continuously establishes key objectives, reviews reconciliations, identifies development areas, conducts risk assessments, and resolves complex issues within insurance programs, association funds, accounting systems, and financial operations. Successful in conducting financial analysis, budgeting, forecasting, reporting, and cost savings operations to induce corporate growth and client satisfaction. With a strong sense of financial principles combined with a strategic mindset and business acumen, eager to master new challenges and contribute to the company’s stability and success.
SKILLS
Public and corporate accounting
Analytical aptitude
Problem-solving skills
Project management
Financial management
Risk management
Process improvement
Business consulting
Communication skills
Training and development
Financial analysis
Cross-functional leadership
Strategic planning
Negotiation skills
Client relationship management
WORK EXPERIENCE
Senior Benefits Consultant 04/22 – 09/22
GoHealth
Provided consultations and assistance to diverse groups of clients regarding compensation and benefits programs. Designed, implemented, and improved compensation policies and benefits packages. Streamlined change management initiatives by ensuring high-quality health coverage at lower costs. Utilized communication, interpersonal, and negotiation skills to maximize client satisfaction and ensure positive outcomes.
Served as a licensed health insurance provider focused on improving the lives and healthcare of assigned Medicare recipients
Negotiated accessible healthcare for senior and disabled clients under the national poverty level
Created, evaluated, and customized benefits packages in accordance with unique client requirements and needs
Analyst 01/22 – 03/22
Teleperformance
Assumed accountability for advising numerous stakeholders on financial matters and investment decisions in a fast-paced environment. Analyzed investment opportunities to determine the potential return on investment, provide the necessary guidance, and maximize the overall financial performance. Evaluated financial transactions for approval and escalated troublesome cases to appropriate financial analysts to improve client safety and protection from maleficence.
Performed quality reviews, updated financial information, identified financial discrepancies, and maintained appropriate documentation
Drafted 100% accurate assessments and created detailed reports based on observation and analysis
Showcased strong accounting, interpersonal, and problem-solving skills in maximizing service quality and client satisfaction
Licensed Health Insurance Producer (Agent) /Administrative Licensing Coordinator 06/20 – 12/21
Teleperformance/ TTEC
Served as a key matter expert in identifying sales opportunities for insurance plans and overseeing a portfolio of senior citizens and disabled clients. Continuously implemented risk management strategies, managed policy renewals, and tracked claims. Negotiated coverage for a variety of individual needs and improved client protection from life-threatening illnesses and unfortunate accidents. Achieved sales and business development goals by prospecting for clients and maximizing the satisfaction of existing customers. Educated customers on health and safety compliance programs. Assumed responsibility for licensing documents, discussing new licenses and renewal processes, and drawing up contracts. Facilitated examination processes by collecting required information, creating appropriate documentation, and arranging life, health, and medical insurance benefits evaluations. Collaborated with insurance and talent acquisition teams on organizing Medicare candidate examinations and ensuring utmost satisfaction at all levels of the company.
Expanded client base, analyzed client needs, and promoted new health insurance contracts
Performed due diligence, maintained financial accountability, investigated discrepancies, and directed financial operations
Demonstrated exceptional skills as a teacher, trainer, consultant, and mentor focused on maximizing the performance and productivity of cross-functional teams
PREVIOUS EXPERIENCE
Customer Service Representative 11/19 – 06/20
TTEC
Owner/Teacher/Trainer/Consultant/Mentor 09/10 – 05/21
Minnick Enterprises, Boiling Springs, NC
Controller/Director of Project Management/Project Manager 04/04 – 08/10
Perry Bartsch, Jr. Construction Company, Asheville, NC
President/Co-Owner/Certified Timberline Software Consultant 01/99 – 03/04
AEC Consulting, Inc., Charlotte, NC
CFO/Project Control Officer 07/93 – 12/98
Hallmark Construction & Development, Inc., Greenville, SC
EDUCATION
Associate degree in Computer Science 1983
McDowell Technical and Community College, Marion, NC
Accounting, Finance, and Business Administration, Non-Degree Coursework 1978
Western North Carolina University, Cullowhee, NC
Associate degree in English Literature 1969
Tacoma Community College, Tacoma, WA
PROFESSIONAL AFFILIATIONS
Charter President, Black Mountain Optimist Club
Chairman Black Mountain Chamber of Commerce
Member Black Mountain Kiwanis Club
Member Black Mountain Rotary Club
Paul Harris Fellow – Rotary Club Polio Eradication
Deacon, Presbyterian Church
Elder, Presbyterian Church
South Carolina Health Insurance License, #19614760, renews 11/30/2024
North Carolina Real Estate Broker’s License, #65700, Inactive 2015 Certified Timberline Software Consultant
TECHNICAL SKILLS
Microsoft Office Suite Microsoft Project Google Products Suite Quickbooks Office productivity software programs Accounting, Financial, Estimating, and Project Management Software Suites CRM software