Scott Doyle

ad0d9j@r.postjobfree.com

Cell: 317-***-****

www.linkedin.com/in/scott-doyle-mba

Lebanon, IN

Summary

Combines a Master’s Degree in Business Administration, Technology Management, and over 15 years of real-world experience as an IT professional and leader. Proven ability to lead IT strategy; transform technology; identify and grow talented individuals; and communicate effectively with executives and all subsequent levels of staff. Translates business needs from c-level executives and employs appropriate technical solutions. Research and select new technologies and business practices. Cares about individuals and their successes. Leads with a strong sense of empathy, transparency, accountability, and ethics. Excellent problem-solver, researcher, and active voice for growth, inclusivity, and diversity.

Work Experience

Heartland Food Product Group August 2022 – Present

System Administrator / IT Manager Carmel, Indiana

Act as the IT manager, system, network, cloud, storage, and security administrator for the organization.

Secure IT environment, conduct quarterly vendor cybersecurity and IT security risk audits, penetration testing, perform enterprise class system remediations, identify and implement security enhancement opportunities.

Currently designing and introducing NIST and ITIL frameworks to organization for first time.

Manage and mentor a team of IT staff, including recruiting, reviews, and corrective actions.

Build strong vendor and internal relationships for different business applications, create IT SOP, document processes, metrics tracking, KPIs.

Set priorities for the design, maintenance, research, development, and evaluation of the IT infrastructure.

Newfields (Indianapolis Museum of Art) January 2017 – August 2022

Director of Information Technology Indianapolis, Indiana

Directed IT operations for the 152-acre art museum and nature park campus, including senior leadership strategy, guidance and goal alignment, project planning, disaster recovery, and business continuity planning and analysis.

Managed the IT department budget, development, technology purchases, requisitions, invoices, vendor accounts.

Managed and recruited a team of IT staff to support organizational goals and mission statement.

Transformed the IT infrastructure as part of a 1.3-million-dollar project including VMWare migration, cloud and on-site backup systems, disaster recovery plan, ISP upgrades, network core and switches, WAPs, AWS tenants, servers, databases.

Implemented NIST cyber security framework, incorporating CIS top 18 security controls, conduct security risk audits, and select monitoring and intrusion protection technology.

City of Fishers December 2015 – December 2016

Senior Systems & Database Administrator Fishers, Indiana

Managed Windows environment of 180+ virtual servers in VMware farm.

Acted as Veeam Backup, Certificate Authority, SharePoint, M35, AWS administrator.

Worked with business analysts to implement Infor EAM and WIN-911 SCADA, writing the EAM corporate documentation for the new version during the process.

eImagine Technology Group (ETG) April 2014 – July 2015

Senior Systems Engineer Indianapolis, Indiana

Fully supported multi-domain Windows environment of 35+ end users and 45 + servers, using a variety of software and Dell, HP, and Cisco hardware.

Trained and helped develop junior system engineers.

Managed two Active Directory domains for internal and external business clients.

Acted as a technology resource during client meetings for new business development & RFPs.

Worked directly with clients to perform deployments and upgrades of systems, including requirements gathering, project management, documentation & training materials.

Secured paid projects with organizations including a major fast-food chain, a large mortgage company, and an Indiana State agency, based upon my interview and presentation skills.

Indiana State Museum and Historic Sites July 2012 – September 2014

Director of Information Technology Indianapolis, Indiana

Developed and created the IT strategic plan, aligning with the organization’s mission statement and goals.

Managed IT operations for the museum and 12 Historic Sites across the State of Indiana.

Interviewed, hired, trained, and managed IT staff to support the ISMHS.

Designed new disaster recovery plan, PCI compliance audits, security audits, comprehensive IT infrastructure health monitoring, researched and implemented emerging technologies.

Researched, strategically planned, implemented infrastructure enhancements that improved system reliability and performance by approximately 35%.

Managed the IT preparation and successful setup for the ISMHS’ biggest summer blockbuster in the last decade in 2013 – Star Wars: Where Science Meets Imagination ®.

Implemented and updated a successful DR plan, PCI compliance audits, contracted yearly 3rd security audits, and a comprehensive infrastructure discovery and health audit.

Saved approximately $15,000 in costs by auditing IOT line-item charges, locating and disconnecting unused active phone lines, and adjusting ISP data plans based on office needs.

Acted as agency’s security and mobility administrator, worked directly with HR and IOT to handle employee on-boarding and off-boarding, and asset provisioning.

Apex Systems at Eli Lilly September 2011 – August 2012

Systems Administrator Indianapolis, IN

Managed server infrastructure of 200+ Windows servers within an ITIL framework.

Provided global systems support to 35,000 across the US, Canada, Europe, and Japan.

Trained new system administrators and created new KB documents added to SOP database that improved customer support initiatives and troubleshooting.

Education

MBA in Information Technology Management

WGU - Western Governors University December 2022 (Graduated)

Bachelor of Arts in English Studies & Communication August 2015 (Graduated)

Marian University

Skills

Transferable

Budget Management

Strategic thinking and planning

Enterprise Architecture

Technology Roadmaps

Team Building

Business Analysis

Documentation

Vendor Oversight

Inclusivity & Diversity Formal Training

Researcher

Executive Buy-in

MBA, Technology Mgmt.

Technology Management

HR Management

Project Management

Business Management

Financial Management

Leadership

Interpersonal

Communication

Time Management

Critical Thinking

Problem Solving

Technical

IT Security

NIST & CIS Standards

Disaster Recovery

Infrastructure Management

Virtualization

Program Management

ITIL Framework

Agile Framework

Waterfall Framework

IaaS & SaaS

AWS & Azure

Microsoft 365

SharePoint Online

Domain Controllers

SQL, Oracle, & Postgres

Windows Server 2000 – 2022

Linux RHEL, Debian, CentOS (var), Ubuntu

Veeam Backup

VMWare

Citrix

Hyper-V

Microsoft Dynamics CRM 2011, 2013, 2015

CRM Dynamics 2011, 2013, 2015

Exchange 2010 & 2013

Mimecast

Barracuda Email Archiver

SharePoint 2010 & 2013

Windows 7, 8, 10, 11

Security

Cybersecurity

Crowdstrike

Mimecast

MS Teams

Networking/Protocols

DNS

TCP/IP, LAN/WAN/VLAN

VPNs

Firewalls

Cisco Switches & Core

Interests

Learn to play different musical instruments.

Learn different languages.

Reading and analyzing classical literature.

Learning about new technologies, leadership and business practices, and how successful organizations operate.

Academic Awards

WGU Capstone Excellence Award

WGU Excellence Award – Application of Ethical Leadership

Memberships

National Society of Leadership and Success

Certifications

SBOK – In progress

PMP – In progress

CISM – In progress

Scott David Doyle

317-***-****

ad0d9j@r.postjobfree.com

Public Profile

www.linkedin.com/in/scott-doyle-mba

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