Business Management General Manager

Cassie Dunphy's Resume

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Cassie Dunphy

*** ****** ****, **********, *******, 35051, US • 205-***-**** • ************@*****.*** Helping wait staff with drinks and food orders is second nature to me. Skilled in dsigning profitable drink menus, handling cash sales, and managing bar inventory. Hardworking and resourceful, with a meticulous eye for detail and a well-organized personality. Friendly, open, and dedicated to growing a customer base by providing excellent service. In fast-paced environments with high patron volumes, successful in providing quality service. Dedicated to creating a welcoming atmosphere for both guests and employees. Business Management - Some college (No degree)

South University, Montgomery - Montgomery, AL

Bar Manager - April, 1998 to November, 2019

The break - Birmingham, Al

Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed. Gathered client feedback for process improvements to determine business needs. Created a popular cocktail menu for customers who prefer liquor and spirits to wine. Was in charge of managing the bar's inventory, restocking supplies, and placing orders for spirits, beer, wines, and mixers. Devised strategies to boost bar revenue through creative promotional ideas, specialty drinks, and customer-centric events. General Manager - March, 2019 to Present

Dollar General - Columbiana, AL

Am in charge of hiring, assigning, training, motivating, and terminating employees. Worked directly with management, [Job title]s, and the [Type] department to brainstorm, discuss strategy, and mitigate [Type] issues. Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time. Processed payroll for over [Number] employees as part of sound human resources and financial management strategies. Lowered corporate risk by managing shrink processes and inventory levels. Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service.

Was in charge of weekly payroll management and submission. By coordinating consistent floor merchandise plan changes to drive sales, I was able to increase profitability. Kept the [Type] facility organized, safe, and clean in order to maintain high productivity and maximize customer satisfaction. Knowledge of craft and microbrews

Liquor, beer and wine knowledge

Basic math

Team Leadership

Responsible alcohol service

Budget development

Scheduling

Employee reviews

Inventory management

Recruitment

Safety awareness

Conflict resolution

Delegation

Attention to detail

Training and development

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