Customer Service Sales Experience
Resume:
Anthony Bustamante
Mobile, Al 36618
C: 360-***-****
***********@*****.***
Summary
Equipped with extensive experience in retail management and sales.
Employs excellent leadership skills and multi-tasking strengths.
Experienced, adept at problem solving, customer service and hiring and training
hardworking, quality staff.
Determined, with strong interpersonal skills and extensive retail and sales experience.
Motivated, practiced in customer relations, sales and inventory control.
Demonstrated skills in improving store operations, increasing top line sales and reducing
costs.
Skills
● Reliable
● Flexible schedule
● Conflict resolution skills
● Exceptional leader
● Outstanding communication skills
● Store operations
● Store opening and closing procedures
● Accurate cash holding
● Retail inventory management
Experience
July 2020
To
Current
IDM Companies Vancouver, Washington
Maintenance Technician
Responsible for keeping a facility operating and repairing any problems when
they are discovered before they have a chance to worsen. A Maintenance
Technician will usually be required to perform a wide range of repair tasks around
a facility. Some other tasks a Maintenance Technician may be called upon to do
Include:
Performing routine maintenance around the building such as fixing structural
damage, for example, window, door or wall repair. Repairing broken or leaking
plumbing to avoid water damage and restore full use of water fixtures. Working on
damaged electrical wiring when a shortage or severed wire occurs. Applying
preventative measures to the building to reduce the risk of future problems.Fixing
potential safety hazards to avoid injuries
May 2019
To
April 2020
Precision Castparts Portland, Oregon
Production Belt Grinder
Operates grinding machines to assemble products and product parts established
blueprint and engineering specifications. Selects, mounts, attaches and calibrates a
variety of attachments to grind angles, contours, lines, spheres, etc. on to surfaces
October 2018
To
May 2019
BigLots Longview, Washington
DTS Lead
responsible for developing and implementing the visual strategy for displaying
products. This involves creating Planograms, performing floor moves and
delegating tasks to sales employees. Merchandise Managers keep track of their
employer's inventory supply
June 2017
To
September 2018
Petco Longview, Washington
Dog Trainer
Corrected problem behaviors through understanding of Pack Dynamics, Canine
Psychology and Positive Reward Based Training
Educated community in reasonable pet ownership and wildlife care.
Adhered to high standards of safety, cleanliness and professionalism.
Defined techniques and coach owners how to modify aggressive behavior, inappropriate
urination and separation anxiety.
Advised animal owners regarding sanitary measures, feeding, general care, medical
conditions and treatment options.
February 2017
To
June 2017
Petco Longview, Washington
Companion Animal Manager
Educated the public about diseases that can be spread from animals to humans.
Educated community in responsible ownership and wildlife care.
Advised animal owners regarding sanitary measures, feeding, general care, medical
conditions and treatment options.
Adhered to high standards of safety, cleanliness and professionalism.
October 2016
To
February 2017
Petco Longview, Washington
Merchandise Operations Manager
Designed displays to make the store experience interactive and engaging.
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Organized and located inventory and updated store spreadsheets.
Upheld stock levels and proper pricing for multiple product lines.
Established and maintained proper high traffic displays, resulting in increased sales.
Effectively communicated and coordinated execution of the planogram with store
management.
Printed various labels and tags for all merchandise.
May 2013
To
August 2016
Walmart Saint Helens, Oregon
Auto Care Center Manager
Communicated with customers regarding vehicle issues and potential repairs.
Operated pneumatic tools and air compressors.
Removed and replaced tires.
Contributed to repeat and referral business by using strong customer service and
problem solving skills.
Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces.
Organized work records and filed reports.
Ordered accurate amounts of parts and supplies to maintain necessary inventory.
Guided mechanics with decisions concerning repair and replacement of parts.
Addressed customer inquiries and resolved complaints.
Design and implement customer satisfaction metrics.
Directed and supervised employees engaged in sales, inventory-taking and reconciling
cash receipts.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Contributed to merchandising ideas at team sale meetings.
September 2005
To
April 2013
Chucks’ Handyman Services Longview, Washington
Maintenance Technician
Completed client’s jobs in a timely manner. Answered and returned all phone calls in a
timely manner. General maintenance, repair doors, change and rekey locks, basic
carpentry, electrical, plumbing and drywall, repair and replace siding.
Education and Training
2001
Seaside High School Seaside, Oregon, United States
High School Diploma: General
3.2 GPA
Football
Wrestling
Track & Field
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