P A T I E N T MP C A R E C O O R D I A N A T O R
M A R I S S A P F E I F E R
E D U C A T I O N
*** **** ***** ** ******* Beach, FL
ad0d3b@r.postjobfree.com
C O N T A C T
Certified Medical Assistant Program
2018-2019
LAROCK MEDICAL ACADEMY
S K I L L S
Strong Communication
Problem-Solving
Empathy and Compassion
Multitasking
Team Work and Collaboration
Medical Knowledge and Terminology
Computer Skills
Attention To Detail
Conflict Resolution
Time Management
Professionalism
Social Media Marketing
Patient Education
E X P E R I E N C E
Medical Assistant
Patient Care Coordinator
2020-2023
2019-2020
OAKVIEW DEDERMATOLOGY
Proficient in assisting with various cosmetic procedures, such as injectables, laser treatments, chemical peels, and skin care regimens.
Documenting and scribing patient medical history, exam findings, treatment plans in EHR ensuring accurate and timely record keeping.
Prepared, patience for procedures by explaining the process, answering questions, and obtaining information consent. Provided personalized consultations to clients, assessing their individual needs and recommending appropriate cosmetic products and treatments.
Conducted product demonstrations and educational sessions to showcase the benefits and features of cosmetic products, effectively driving sales and increasing customer engagement.
Collaborated with the sales reps to achieve sales targets, actively cross- selling and upselling cosmetic products to maximize revenue. Contributed to visual merchandising efforts, including product displays, signage, promotional materials and social media content, to create an inviting and visually appealing cosmetic section.
S U M M A R Y
Experienced Patient Care Coordinator with a focus on cosmetic services. Proven track record of providing exceptional patient care and ensuring smooth operations within cosmetic clinics. Skilled in coordinating appointments, managing patient inquiries, and collaborating with medical staff to deliver high-quality care. Adept at explaining treatment options, addressing patient concerns, and ensuring a positive patient experience. Strong organizational and communication skills contribute to efficient clinic workflows and patient satisfaction. Dedicated to promoting a welcoming and supportive environment for patients seeking cosmetic services. 33708
OAKVIEW DEDERMATOLOGY