MARK STEVEN TEMPONGKO *** Brynlee Place Upland, CA 91786

Email address: ad0d2g@r.postjobfree.com Telephone#: 626-***-****

A highly motivated and hard-working individual. Strong managerial skills, multi-task oriented and the ability to organize and prioritize. Seeking for a career growth and develop professional achievement with your company.

EXPERIENCE:

Senior Processor

Sterling Bank & Trust LLC

July 2017- Present

Review and analyze borrower documentation .

Review the homeowner documentation / program and ratio’s to ensure all investor / insurer guidelines were followed.

Maintain responsibility for timely and accurate database maintenance as well as updates and corrections in all related systems.

Obtain all third party approvals includes investors and mortgage insurance company approvals.

Maintain up-to-date knowledge of relevant selling guidelines affecting loan servicing decisions as well as credit policy

Company in house program specializes on Purchase as well as Refinance for foreign nationals

Schedule signing appointment / notary

Senior Processor

Pennymac Loan Service LLC

February 2016- July 2017

Review and analyze borrower documentation to determine income and assess borrower.

Review the homeowner documentation / program and ratio’s to ensure all investor / insurer guidelines were followed.

Analyze / compute borrower’s income.

Maintain responsibility for timely and accurate database maintenance as well as updates and corrections in all related systems.

Obtain all third party approvals includes investors and mortgage insurance company approvals.

Maintain up-to-date knowledge of relevant selling guidelines affecting loan servicing decisions.

Handles all products including Conventional, VA, FHA and purchase.

Schedule signing appointment / notary.

Senior Processor

Cash Call Mortgage

June 2015 – October 2015

Review and analyze borrower documentation to determine income and assess borrower.

Review the homeowner documentation / program and ratio’s to ensure all investor / insurer guidelines were followed.

Analyze / computer borrower’s income.

Maintain responsibility for timely and accurate database maintenance as well as updates and corrections in all related systems.

Obtain all third party approvals including investor and mortgage insurance company approvals.

Maintain up-to-date knowledge of relevant selling guidelines affecting loan servicing decisions.

Handles all products including Conventional, VA, FHA and purchase.

Schedule signing appointment / notary.

Draw closing documents.

Senior Processor

PennyMac Loan Services LLC

January 2012 – June 2015

Review and analyze borrower documentation to determine income and assess borrower.

Review the homeowner documentation / program and ratio’s to ensure all investor / insurer guidelines were followed.

Analyze / computer borrower’s income.

Maintain responsibility for timely and accurate database maintenance as well as updates and corrections in all related systems.

Obtain all third party approvals including investor and mortgage insurance company approvals.

Maintain up-to-date knowledge of relevant selling guidelines affecting loan servicing decisions.

Handles all products including Conventional, VA and FHA

Mortgage Banker Originations Underwriter

J.P. Morgan Chase – Chatsworth, CA

January 2011 – January 2012

Review submitted files to analyze for Capacity, Capital, Character and Condition

Ensure loans meet all program and product specifications

Offer appropriate counteroffers

Communicate loan decisions to processing

Adhere to all JPMorgan Chase fair lending practices

Meet all department goals for productivity, quality, and turnaround time

Remain up to date and knowledgeable on all Chase policies and procedures

Handled all products included conventional and retail

Pre Disbursement Quality Review Analyst

J.P. Morgan Chase – Chatsworth, CA

November 2010 – January 2011

Provides quality control support for either the production or servicing area

Reviews files after they have closed each month and making sure the documents used in the loan were appropriate to use, signed and done correctly

Review each program has a set of guidelines

Make notes on issue seen in the file

Log findings and comments in the system

Give a rating on the documents

Exception memos are sent out to management / regional offices with a deadline to fix the exceptions.

Notifies management of action items that the field has to complete and return

HL LM Underwriter

J.P. Morgan Chase – Chatsworth, CA

April 2010 – November 2010

Review and analyze borrower documentation to determine income and repayment ability, assess borrower hardship, analyze housing expenses, and determine proper loan resolution.

Review the recommended foreclosure prevention alternative offered to the homeowner to ensure all investor / insurer guidelines were followed.

Analyze delinquency, perform escrow analysis, analyze modification scenarios and proposals and recommend appropriate loan workout.

Maintain responsibility for timely and accurate database maintenance as well as updates and corrections in all related systems.

Obtain all third party approvals including investors and mortgage insurance company approvals.

Maintain up-to-date knowledge of relevant default practices effecting loan servicing decisions

May have delegated agency authorities

Prime, FHA, VA, Fannie, Freddie underwriting

Loss Mitigation Specialist

J.P. Morgan Chase – Chatsworth, CA

November 2009 – April 2010

Responsible for detailed activities associated with collections. Interact with customers to accurately and timely resolve customer issues regarding all aspects of delinquent government and conventional mortgage loans including complex inquiries, account updates, customer complaints, document generation, research request generation, follow-up and escalation of issue as necessary

Will be required to meet specific quality and volume requirement for special activities

Generate outbound calls with delinquent borrowers who are considered high-risk or with associated third parties. Provide information on status, transaction, or account activity; research disputed items and other inquiries; resolve delinquencies and negotiate an equitable payment arrangement; evaluate and select appropriate workout remedies for conforming loans and refer non-conforming loans to Loss Mitigations.

PRIOR EXPERIENCE GIVEN UPON REQUEST

Skills:

Fast learner, accuracy and speed in work performance. Detail-oriented, multi-task oriented and quick problem solving abilities.

PC and Microsoft Office Word, Excel, Powerpoint and WordPerfect literate.

Specializes in Billing and Costing, Freight Forwarding, Custom Clearance, Logistics Import and Export.

Other Experience:

Buyer/Purchasing Supervisor

Import/Export March 2005 – October 2009

Tian Rong Logistics Inc. (NVOCC) – Monterey Park, CA

Logistics Supervisor

April 2001 – February 2005

Bondex Air and Sea Logistics Inc. (NVOCC) – Alhambra, CA

Real Estate Agent

April 2001 – 2003

Premier Properties – Glendale, CA

Project Date Entry /Billing Clerk

November 1998 – April 2001

Dependable Hawaiian Express – Rancho Dominguez, CA

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