Susan Swoveland

PROFESSIONAL OBJECTIVES

Cañon City, CO

I am seeking a position where I can provide outstanding customer service. My ideal job would be challenging while giving me the opportunity to grow and utilize the accumulation of my diverse work history and business skills.

Authorized to work in the US for any employer

Work Experience

Owner/Operator

BODY AND SOUL, LLC - Colorado Springs, CO

September 2020 to September 2023

Therapeutic Massage with many modalities such as Ashiatsu Oriental Bar Therapy, Medical, Pre-Natal, Deep Tissue, Hot Stone, etc.

Due to recent surgeries, have chosen not to continue but to return to office administration. Manager

Aurora Outdoor Storage - Aurora, CO

October 2014 to October 2019

• Assistant to Owner

• Full Operations of large outdoor storage of RV's Boats and commercial vehicles

• Processed tenant payments, collected delinquent accounts based on new State of Colorado rules and regulations

• Accounts Payable and Receivables

• Supervised other employees

• Managed service contracts and insurance claims

OWNER/OPERATOR

REJUVENATION MASSAGE THERAPY - Colorado Springs, CO October 2008 to May 2016

Secretary/Office Manager

GBS Enterprises - Littleton, CO

July 2001 to February 2008

• Receptionist/Secretary - Assistant to President

• Created and maintained customer database

• Reviewed and reconciled customer contracts

• Accounts payable and receivables

Billing Specialist

Zynex Medical - Littleton, CO

May 2006 to February 2007

• Implemented new software program for Medicare and Medicaid billing.

• Preformed medical billing and receivables for accounts

• Maintained information in ACCESS database.

Administrative Assistant

Cabela's, Inc - Sidney, NE

August 2002 to April 2003

• Secretarial support for the Facilities Department at Cabela's Headquarters.

• Processed and monitored construction contracts.

• Reviewed and processed purchase orders and accounts payable for all retail locations. Operations Manager/Secretary/Maintenance Manager

Jim Fagans' Landscaping - Aurora, CO

July 1994 to May 2001

Responsibilities:

• Operations of office, nursery and maintenance crews.

• Maintained continuity of landscape construction projects (i.e. locating materials, ordering materials, scheduling deliveries, scheduling jobs, etc.)

• Monitored insurance policies and coverage.

• Accounts Payable/Receivables, and Payroll

• Safety coordinator.

Employment prior to 1994 includes the following:

• DSP Builders, Inc. - Secretary/Project Asst. for Commercial General Contractor

• RREEF Funds, Inc. - Receptionist/Secretary for Commercial Real Estate Developer and Holding company

• Bennett & Kahnweiler Associates - Secretary/Receptionist for Commercial Developer

(Now known as Colliers, Bennett & Kahnweiler)

Education

Certified Massage Therapist, Certified Medical Massage, Certified Ashiatsu in Massage Therapy

Collinson Massage Therapy - Colorado Springs, CO

October 2006 to July 2007

High school diploma or GED

Papillion-La Vista Senior High School - Papillion, NE August 1975 to May 1979

Skills

• Accounts payable (10+ years)

• Customer service (10+ years)

• Payroll (10+ years)

• Accounts receivable (10+ years)

• Operations manager (10+ years)

• Microsoft Excel (10+ years)

• Training (10+ years)

• Scheduling (10+ years)

• Team Building (10+ years)

• Retail Sales (10+ years)

• Inventory Management (10+ years)

• Filing (10+ years)

• Receptionist (10+ years)

• Billing (10+ years)

• Data Entry (10+ years)

• Clerical (10+ years)

• Organizational Skills (10+ years)

• Quickbooks (5 years)

• Time Management (10+ years)

• Inventory (10+ years)

• Sales (10+ years)

• Microsoft Word (10+ years)

• Administrative Experience (10+ years)

• Microsoft Outlook (10+ years)

• Microsoft Excel (8 years)

• Word Processing (10+ years)

• Office Management (10+ years)

• Medical Office Experience (1 year)

• Insurance Verification (2 years)

• Landscape Maintenance (7 years)

• Human Resources (10+ years)

• Bookkeeping (10+ years)

• Interviewing (10+ years)

• Technical support (7 years)

• Budgeting (7 years)

• English (10+ years)

• Driving (10+ years)

• Accounting (10+ years)

• Management (10+ years)

• Medical Billing (2 years)

• Cash handling (10+ years)

• Clerical experience (10+ years)

• Microsoft Office (10+ years)

• Computer literacy (10+ years)

• Typing (10+ years)

• Retail management (10+ years)

• Caregiving

• Home care

• Phone Etiquette (10+ years)

• Problem-solving

• Flexibility

• Team Work (10+ years)

• Reliability (10+ years)

• Front desk

• Hair styling

• Deep tissue massage (10+ years)

• Computer skills

• Google Docs

• Office experience (10+ years)

• Medical Records

Certifications and Licenses

Massage Therapist

July 2007 to January 2020

Additional Information

Professional Skills:

• Operations Manager

• Registered/Licensed Massage Therapist

• Licensed Cosmetologist

• Customer Service

• Computer Proficiency in Word, Excel, Access and others

• Accounts Payable, Accounts Receivable, and Payroll

Contact this candidate