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General Manager Strategic Business

Location:
Lagos, Nigeria
Posted:
October 15, 2023

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Resume:

LATEEF, ALAO AKINTOYE AMNIM, ICEN, MBA, ACIIN

Lagos State. (+234) 802-***-****, (+234) 817-***-**** ad0d1b@r.postjobfree.com

SUMMARY

A strategic, technically innovative, highly accomplished and result oriented insurance executive with over 2 decades of experience in various leadership positions. With a proven track record of success in achieving business growth, operational efficiency, and profitability, he has received several accolades and awards throughout his career, including numerous awards for individual and team excellence, he possesses a diverse range of skills and competencies, including, operations and financial management, strategic planning and project management, process improvement, cost reduction, business acumen, strategy, risk management, budget and financial management, contract negotiation, customer relationship management, vendor management, change management, claims management, insurance operations management, performance monitoring and evaluation, business strategic analysis and more.

As a General Manager of Operations at Libra Insurance Brokers Limited, he is responsible for developing and implementing strategies to improve operational efficiency and productivity. Prior to this role, he has held various leadership positions, including Chief Operating Officer at Hope Equity and Trust Insurance Brokers and General Manager at Securisk Insurance Brokers Ltd.

Distinguished for his track record of developing and implementing strategic plans, he prides himself as a problem solver, proactive with an entrepreneurial drive, efficient and a result-oriented.

ACHIEVEMENTS

Successfully contributed greatly to the image building of staco assurance plc by prompt payment of genuine claims that led to customer advocacy in year 2000 as the head of claims and reinsurance.

Most improved department of the year 2002 in Oasis Insurance

Winner of platinum award from Chief S.I. Adegbite, chairman of oasis group in 2003 for winning three major accounts that contribute 25% growth in the company revenue.

Successfully organized a training on strategic business marketing as assistant general manager marketing that led to a 30% revenue generation in 2008.

Consistently exceeding monthly key performance indicators.

SKILLS AND COMPETENCIES

Strategic Business Development

Technical Operations Expert

oUnderwriting Management

oClaims Management

Process improvement

Risk Assessment & Management

Corporate Governance

Regulatory Compliance

Insurance Operations Management

Product Development

Contract Negotiation

Brokers / Client Relationship Management

Business Strategic Analysis

PROFESSIONAL EXPERIENCE

COMPANY: LIBRA INSURANCE BROKERS LIMITED 2020 – Present

POSITION: General Manager – Operations

As the general manager I play a strategic role in ensuring that the organization’s operations run smoothly and efficiently, which ultimately contributes to the organization’s success. This I have achieved till date. My core responsibilities are but not limited to the following:

Develops and implements strategies to improve operational efficiency and productivity, resulting in increased profitability.

Develops risk management policies and procedures, monitoring the company's risk exposure, and ensuring that appropriate risk mitigation strategies are in place.

Assigns and enforces underwriting standards and guidelines, ensuring that underwriting decisions are consistent with the company's risk appetite, and monitoring the performance of underwriting portfolios.

Oversees the claims management process and experience, ensuring that claims are handled in a fair and timely manner.

Drives profitability, liquidity, and solvency which includes developing financial policies and procedures, monitoring financial performance, and ensuring that appropriate controls are in place to prevent and mitigate loss to the barest minimum.

Sustains, maintains and manages budgets to ensure financial stability and growth for the company.

Advocates and improves compliance policies and procedures, monitoring regulatory developments and audits.

Consistently monitors the company’s financial performance.

Strictly ensures total compliance with regulations, applicable laws and industry standards.

COMPANY: HOPE EQUITY AND TRUST INSURANCE BROKERS 2014 – 2020

POSITION: Chief Operating Officer

As the Chief Operating Officer I successfully increased the profitability of the company and ensured all forms of loss was avoided. I worked closely with other executives and department heads and developed and implemented strategies that brought massive growth and performance improvement to the company. My core responsibilities were but not limited to the following:

Spearheaded, evaluated and recommended the best course of action based on risk and expense.

Supervised SIU investigation referral program, SIU vendor programs, SIU data analytics, and SIU training programs.

Liaised with the claims team via formal training, meetings, and informal interactions which maximized fraud awareness.

Evaluated exposures and potential risks within the operating structure of customers with large and/or complex businesses.

Analyzed prior losses which determined trends and problems regarding both frequency and severity.

Consulted for accident investigation process focused on future prevention and reoccurrence.

Oversaw and implemented recommendations for the correction of unsafe actions, unsafe conditions, and systemic issues.

Acted as an independent review and evaluation body on behalf of clients.

Developed and managed budgets which ensured financial stability and growth for the company.

Led change management initiatives which supported organizational growth and development.

COMPANY: SECURISK INSURANCE BROKERS LTD. 2013 – 2014

POSITION: General Manager

As the General Manager I successfully set up systems that increased the coordination of the business operations as well as increased the business opportunities by multiple times. My core responsibilities were but not limited to the following:

Ensured insurance and risk-related issues/concerns were appropriately evaluated, investigated, and resolved.

Built internal capability, awareness and knowledge of insurance within Superannuation.

Prepared monthly, quarterly, and annual risk management reports - summarized the company’s current state of coverage

Reviewed financial statements, sales and activity reports and other performance data which measured productivity & goal achievement.

Built and maintained productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.

Spearheaded the compilation of risk analysis around complex transactions and portfolio positions, including complex derivatives, hedging strategies and trading assets.

Provided leadership for management of the life fund and pension business in tandem with the regulatory requirements.

COMPANY: BESTWORTH INSURANCE BROKERS 2010 – 2013

POSITION: General Manager

As the General Manager I successfully set up systems for investments which yielded profits for the firm. My core responsibilities were but not limited to the following:

Evaluated and decided upon key investments in equipment, infrastructure and talent.

Built beneficial relationship with relevant authorities and other local/foreign insurers.

Ensured operations staff followed correct procedures and provide best quality services for all clients.

Developed and maintained relationships with key business leaders to support business expansion.

Built and developed plans for insurance progress.

Delegated authority and responsibility to team with supervision, accountability and review.

Maintained and documented accurate records and reports.

COMPANY: OASIS INSURANCE PLC 2002 – 2010

POSITION: Assistant General Manager (Marketing)

Cooperated with the general manager, and assisted with all tasks from project planning to staff management.

Nurtured positive working relationships with staff.

Supported the general manager with the delegation of daily tasks.

Addressed issues in a timely fashion.

Supervised staff and Controlled merchandise.

COMPANY: STANDARD TRUST ASSURANCE PLC 1996 –2002

POSITION: Manager (Gen. Accident/Fire/Engineering & Claims Dept.)

Discharged marketing duties as designated by senior manager(s).

Executed underwriting (Gen. Accident/Fire and Engineering).

Performed claims administration.

Managed claims investigation.

COMPANY: BOOF OF AFRICA INSURANCE BROKERS 1995 – 1996

POSITION: Senior Client Service Executive

Issued cover notes and other required documents.

Advised clients on types of cover required.

Ensured genuine claims are duly paid.

Negotiation of rates for clients

COMPANY: PERPETUAL INSURANCE BROKERS 1994 – 1995

POSITION: NYSC

COMPANY: PRUDENTIAL UNION ASSURANCE CO LTD. 1991 –1994

POSITION: Underwriting Clerk

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

ASSOCIATE MEMBER, NIG. INSTITUTE OF MANAGEMENT 2007.

ASSOCIATE CHARTERED ECONOMIST OF NIGERIA 2007.

MASTERS IN BUSINESS ADMINISTRATION 2000.

ASSOCIATE, CHARTERED INSURANCE INSTITUTE OF NIG. 1996.

HIGHER NATIONAL DIPLOMA (INSURANCE) 1994.

ORDINARY NATIONAL DIPLOMA (INSURANCE) 1990.

WEST AFRICAN SCHOOL CERTIFICATE 1986.

COURSES ATTENDED

STRATEGIC OPERATIONAL MANAGEMENT.

BUSINESS CONTINUITY MANAGEMENT.

LEADERSHIP SKILLS AND CONFLICT MANAGEMENT.

PRACTICAL FIELD SELLING SKILL 1996.

COMPETETIVE MARKETING STRATEGIES 1997.

ADVANCE MARINE INSURANCE 1997.

PECIAL RISK INSURANCE 1998.

MAINTAINING EFFECTIVE FIRE SAFETY SERVICE 1998.

EDUCATIONAL HISTORY

University of Uyo Uyo 2000.

Lagos State Polytechnic 1994.

Mushin Boys High School Okota Isolo 1986.

INTEREST & HOBBIES

Member of IKOYI CLUB 1938, Table Tennis, Swimming’s section.

Reading

Table tennis

REFERENCES Available on request



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