Customer Service Specialist
Resume:
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JASMINE BRINSON
SUMMARY
Organized, dedicated professional with a solid background in high-volume office environments focused on delivering exceptional operational support.
EXPERIENCE
TRUSTMARK NATIONAL BANK RELATIONSHIP BANKER II RICHLAND, MS
June 2017 – June 2023
Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies.
Sold cashier’s checks and money orders.
Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
Assisted clients with various questions and concerns related to their accounts and bank products.
NIKE FACTORY STORE CUSTOMER SERVICE SPECIALIST PEARL, MS
April 2014 – May 2017
Assisted customers with all aspects of their shopping experience.
Assisted cashiers with the processing of transactions including cash handling and balancing the cash counters at the end of each shift.
Informed customers about store offerings, sales, and promotions.
Assisted with managing inventory and stocking racks.
Worked well independently and as a team member.
Strived to maintain an orderly and visually pleasing store environment.
Always adhered to store protocols and policies.
BEST BUY CASHIER SUPERVISOR FLOWOOD, MS
June 2005 – October 2008
Supervised and prepared daily individual paperwork for a team of cashiers.
Responded to customer inquiries and complaints.
Trained all new hire store cashiers.
Prepared cashier, operations, and revenue reports.
Balanced the cash counters at the end of each shift.
Assisted with daily store opening and closing procedures.
KOHLS DEPARTMENT STORE EARLY MORNING REPLENISHMENT TEAM FLOWOOD, MS
February 2005 – June 2005
Set-up new and current merchandise on the sales floor by organizing and restocking merchandise as needed.
Ensured merchandise was priced properly and accurately.
Changed out displays with new and current sale promotions.
REFERENCES
Available upon request
Contact this candidate