Customer Service Representative
Resume:
Syreeta N. Lockhart
Florissant, MO
ad0cyp@r.postjobfree.com
ad0cyp@r.postjobfree.com
OBJECTIVE
To obtain a position where I can apply my knowledge of developmental theory,
communication skills, and work ethics to build and promote branding,
EDUCATION
Grand Canyon University
Bachelors of Science in Elementary Education
Graduation Dec. 2020
CERTIFICATION
Missouri Substitute Teachers Certification
CAREER RELATED EXPERIENCE
CPR Certified
Sept. 2017-Present
Riverview Gardens School District
-Michelle Obama ECAC St. Louis, MO
-Moline Elementary
Job Duties
-Develop a program for young children within the preschool.
-Provide nutritious snacks and lunches.
-Talk with parents about behavioral difficulties.
-Develop activities to stimulate the children.
-Establish policies and procedures for inside and outside the
classroom.
-Become familiar with emergency procedures and protocol.
-Clean and sterilize equipment and toys daily.
-Provide weekly schedules for children and parents.
-Ensure cupboards are locked and cleaning supplies out of reach.
-Supervise children at all times.
-Integrate special needs children in a respectful manner.
-Create arts and crafts for children.
-Comfort children in times of need.
-Encourage children with expressions and hugs.
-Discuss development with parents.
-Identify problems and convene with professionals if necessary.
-Participate in fundraising for the school.
-Prepare them for Kindergarten.
-Helping, sharing and caring for others.
-Help them develop positive self-esteem.
-Develop social skills, as well as communication skills for solving
problems peaceably.
Develop the ability to work and cooperate in small and large
groups.
-Promote literacy and early education.
Oct. 2015 – August 2017
Hazelwood School District St. Louis, MO
Teacher’s Assistant
-Maintain student attendance records, grades, and other
required records.
-Select and obtain materials and supplies such as
textbooks.
-Evaluate and grade students' class work, assignments, and
papers.
-Plan, and evaluate course content, and course materials,
and methods of instruction.
-Initiate, facilitate, and moderate classroom discussions.
-Assisting Pre-K-5th Grade teachers in daily lesson plans,
Administering a daily reading intervention group to 3rd and --
-4th Grade at risk reading and math students.
-Assist in the main office with different daily tasks (writing
tardy slips, filings of legal documents, answering phone
calls)
-Substitute for teachers when they are absent.
Sept. 2013 – Jan. 2015
Titlemax of Missouri St. Louis, MO
Customer Service Representative
- Complete loan applications
- Answering phone calls and customers questions about the
company and process for loans.
- Car appraisals for qualification of loans.
- Conduct field visits and daily errands
Nov. 2007- July 2013
Target St. Louis, MO
Guest Services Supervisor
- Resolve customer complaints regarding services, products, or
personnel.
- Monitor sales staff performance to ensure that goals are met.
- Confer with company officials to develop methods and
procedures to increase sales, expand markets, and promote
business.
SPECIAL TRAINING/SKILLS
-Excellent Customer Service
-Typing Skills
-Marketing Strategies
-Microsoft Programs
-Detailed and Organizational skills
-Self-motivated
-Possess excellent communication skills
-Familiar with Microsoft office programs.
-Curriculum Development
-Lesson Planning
-Classroom Management
-Educational Leadership
-Tutoring
-Educational Technology
-Teacher Training
-Differentiated Instruction
-Elementary Education
REFERENCES
Lanor Payne
Director of Early Childhood
Shaunte Moore
Lead NICU Manager
Charla Griffin
Reading Specialist
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