Debra J. Cooper

**** ******** *****

Hephzibah, GA. 30815

ad0cy8@r.postjobfree.com

706-***-****

CUSTOMER SERVICE/TRAINING BACKGROUND

A highly organized, detailed oriented, results driven professional, seeking to utilize my skills working with an established company to obtain a rewarding and challenging opportunity to make a difference. A background complemented by five-years of volunteer work with a youth guide training right program, over thirty-four years of strong customer relationships with payroll and time and attendance experience, accomplished classroom and work presentations, and exceptional verbal and written communication skills.

EDUCATION

McClendon Community College, General Education Diploma, 1984

Andersonville Theology Seminary, Associates of Biblical Studies, 2014

PROFESSIONAL EXPERIENCE

1986-2021

Doctor Hospital of Augusta

Augusta, Georgia. 30906

Operations Assistant

In partnership with department leadership, coordinating administrative aspects of the department, unit, project, or area, including preparation of reports, researching issues and assistance in updating policies, procedures, manuals, and administrative tools. Providing leadership support with management of calendars, maintenance of agendas, taking meeting minutes, and the coordination of activities and schedules of management and department teams. Composing and preparing correspondence, newsletters, presentations, and additional materials as needed. Entering, monitoring, and reporting departmental data, and information. Ensuring departmental compliance with applicable policies and procedure requirements, including quality control monitoring of time sensitive processes and procedures. Coordinating and monitoring facility and departmental needs, purchasing supplies, materials, services, or equipment. Acting as a resource, responding to questions, and providing support to department staff as it relates to payroll processing and handling, time-off policies, procedures, education, and scheduling. Assisting with recruitment of nurses and onboarding processes.

1986-2004

Paine College

Augusta, Georgia. 30901

Resident Director

Selecting, training, supervising, and evaluating undergraduate Residential Life staff and providing leadership for residence halls/ buildings. Leading and participating in departmental committees and managing administrative and operational functions in assigned residence halls/buildings. Providing services directly to students, such as personal and disciplinary counseling, and social/educational events/activities. Maintaining a balance between administrative workload and student interactions. Maintaining liaison relationships with other Student Affairs and Campus Life offices. Participating in the overall planning and management of the residence hall system.

PROFESSIONAL/VOLUNTEER AFFILIATIONS

Augusta Kappa League (Guide Training Right Program), Augusta, GA. 2012-2017

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate