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Sous Chef Customer Service

Location:
San Antonio, TX
Posted:
October 13, 2023

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Resume:

JERRY BALTIERRA

ad0cxl@r.postjobfree.com 210-***-**** San Antonio, TX 78228

Summary

Quality-driven Sous Chef maintains complete understanding of kitchen operations, equipment and sanitation. Demonstrates organizational skills, budgeting experience and full knowledge of financial reports. Hires, trains and manages staff to provide employees with adequate guidance and resources to accomplish established objectives.

Highlights

Team Leadership

Employee Scheduling

Kitchen Management

Garnishing and Plating

Dish Preparation

Line Inspections

Customer Service

Cost Control and Budgeting

Ordering and Requisitions

Inventory Management

Motivational Team Management

Hiring, Training and Development

Accomplishments

Leadership

Served as key contributing member to Leadership team.

Ensured consistent high quality of plate presentation.

Experience

Boiler House at the Pearl San Antonio, TX

Sous Chef

04/2019 - 08/2023

Performed as head chef to maintain team productivity and restaurant quality.

Conducted frequent line checks to keep food at proper temperatures in holding zones.

Assessed inventory levels and placed orders to replenish goods before supplies depleted.

Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.

Assisted with interviewing, hiring and training kitchen personnel.

Assisted restaurant in meeting financial targets by achieving food quality objectives.

Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.

Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Prepared variety of foods according to exact instructions and recipe specifications.

Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Red Lobster San Antonio, TX

CGM/ Supervisor

02/2016 - 03/2019

Certified Grill Master

Followed proper food handling methods and maintained correct temperature of all food products.

Supervisor

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

Education

S.A.I.S.D G.E.D Program San Antonio, TX

GED

2012



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