Business Analyst

Miramar, FL ***** 754-***-**** ad0cx6@r.postjobfree.com

CHUKWUNECHEREM IHEM

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Expert on business and system requirements, user acceptance testing and end user utilization. High understanding in the agile and waterfall methodologies under software development life cycle. PROFESSIONAL

SUMMARY

SKILLS Agile & Waterfall

Methodology

●

● JIRA

● Microsoft Devops

MS Excel, MS Word, MS

PowerPoint, MS Visio,

MS Project & SharePoint

●

● Power BI

● QA Testing

Well knowledge of

software development

life cycle (SDLC)

●

Tracking and

Documentation

●

Ability to work under

pressure

●

Ability to translate

systems/technical

requirements

●

● Problem Solving

● Interpersonal skills

● Team leadership skills

● Communication skills;

Work as part of a cross

functional team

●

Technical/Process

documentation

●

● Test Case Scenarios

● SWOT Analysis

● SQL

Forecasting and

Planning

●

BUSINESS ANALYST 06/2019 to 12/2022

XIOTEN

WORK HISTORY

● Wrote User Stories based on requirements gathered from all stakeholders Analyze client business requirements and processes through document analysis, interviews, workshops and workflow analysis

●

Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows

●

Conducted UAT with cross-functional business teams to ensure the system was aligned with vision of business teams

●

Collaborated closely with SMEs to identify and analyze core requirements and key features of ongoing projects

●

● Participated in sprint planning, daily scrums, testing, retrospectives and sprint HEALTH INSURANCE AGENT 02/2016 to 06/2018

US Health Advisors

reviews

Provided comprehensive support to all end users and stakeholders through training and documentation

●

Analyzed key aspects of business to evaluate factors driving results and summarized into presentations

●

Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement

●

Utilized Jira as the primary project management tool to capture and manage business requirements, user stories and tasks throughout the SDLC

●

● Proficient in using Power BI for data visualization, analysis, and reporting

● Experienced in creating data models using Power BI

● SAP fica - worked on dunning reports and payment options. Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities

●

Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

●

Performed needs analysis to obtain information required to make appropriate health insurance product recommendations

●

Explained features, disadvantages and advantages of different policies to promote insurance sales.

●

Broward College, Fort Lauderdale, FL

Bachelor of Arts, Operations Management And Supervision, 05/2023 EDUCATION

Contact this candidate