CHRIS CARTER

**** ******* **. ********, ****, ***32 United States 614-***-**** ad0cwe@r.postjobfree.com

STRENGTHS

•Analyzing and resolving AC/DC circuits, hydraulic, and mechanical issues.

•Drive motor controller diagnosing and repair.

•Proactive Salesmanship.

•Social and Customer service skills.

•Inventiveness.

•Effective Communication.

•Work independently, as well as in a team setting.

•Ability to forecast customers wants and needs.

•PLC and motion control troubleshooting and repair.

•3 phase electricity troubleshooting and repair.

•Ability to read and follow electrical and mechanical schematics.

PROFESSIONAL EXPERIENCE

DariFill

Field Service Engineer, October 2021 – Present

Build, Install, and commission DariFill custom built filling/packaging equipment.

Provide routine and emergency service at customer location.

Perform engineering level analysis and employ advanced troubleshooting techniques, including redesign of machine components and programming changes.

Work closely with customers, building strong relationships through effective communication and exceptional proven, support.

Provide initial and ongoing training on DariFill systems.

Crest Ultrasonic

Field Service Engineer, August 2015 – August 2021

•Install and commissioning of ultrasonic and degreasing cleaning equipment.

•Train customers on use and maintenance of equipment installed.

•Troubleshoot and repair all electrical, plumbing and mechanical aspects of equipment.

•Provide phone support to customers.

•Retrofit customer units per customer specifications.

Fluid Management

Field Service Technician, April 2014 – July 2015

• Install and train customers on Fluid Management dispenser and shaker equipment

•Maintained van and inventory.

•Maintained a vast service area.

•Troubleshoot, diagnose and repair electromechanical automatic paint dispense and shaker equipment.

•Helped reduce overtime by providing phone support to customers.

Crown Lift Trucks

Field Service Technician/Mechanic, Feb 2011 – Apr 2014

•Troubleshoot, diagnose and repair Crown and all other makes of lift trucks and other industrial equipment.

•Process paperwork upon completion of each job.

•Write service quotes upon customer request.

•Maintain a service van and its inventory.

•Perform all assigned planned maintenance on customer lift trucks and advise customer on needed repairs.

Coinstar

Senior Field Service Engineer May 1997 – Dec 2010 • Installed, service, and maintain electro-mechanical products built and placed by Coinstar

•Mentor and train new employees.

•Promoted and maintain good customer relations through high standards of personal appearance, maturity, and good judgment.

•Interfaced with other departments and supervisors to resolve customer issues.

•Provided preventive and corrective maintenance.

•Maintained Coinstar fleet vehicle, spare parts and inventory, tools, manuals, and equipment.

•Provided coin and cash handling and transportation.

•Responded to customer needs as directed by the Help Desk.

•Performed random inspections on employee equipment and provided feedback to employees to improve service and operation of equipment.

•Performed ride alongs with employees to ensure adherence to company policies.

•Travel U.S. and Europe to establish and set up new territories.

Safelite Auto Glass

Sales/Quality Assurance, Feb 2001 – Jun 2006

•Answered incoming calls from potential customers.

•Communicated with quality assurance department to start the process of insurance verification.

•Negotiated with customer to make the sale of glass and other Safelite products.

•Entered auto glass loss information into the GTS system.

EDUCATION

DeVry Institute of Technology, Columbus, Ohio United States Associate of Applied Science in Electronics, February 1997

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