Jan Snyder

Office & HR Administration

ad0ctx@r.postjobfree.com • 408-***-****

LinkedIn • Sunnyvale, CA 94089

Summary

Dynamic and results-oriented professional offering comprehensive experience in overseeing seamless Office / HR Management. Proven track record of leading strategic initiatives and optimizing overall office functionality and efficiency. Adept at managing diverse administrative tasks, including facilities coordination, vendor management, and employee relations. Well-honed decision-making and problem-solving mindset with keen eye for detail to efficiently address/resolve underlying issues. Known for delivering strategic solutions and ensuring compliance that aligns with organizational goals. Equipped innate ability to build and strengthen solid relations at diverse levels, while fostering culture of continuous improvement. Excellent communicator and dedicated team leader; devoted to enhancing employee experiences and driving excellence in challenging and competitive environments.

Areas of Expertise

Office & Facilities Management

Team Building & Leadership

Continuous Process Improvement

Strategic Planning & Execution

Human Resource Management

Regulatory Compliance

Performance Analysis

Employee Benefits Management

Employee Onboarding

Problems Solving Skill

Vendor Relation Management

Cross-Functional Collaboration

Professional Experience

HouseCanary – San Francisco, CA 2021 – 2023

Office Manager/Senior HR Associate

Lead multiple office operations at different locations, including coordinating facility maintenance via strategic planning/processing. Orchestrate overall event planning for in-office and remote employees as well as regulate budget and purchase order processes. Foster solid relationships with vendors to attain successful growth insight. Supervise transitions of new hires by optimizing onboarding process, managing paperwork, coordinating IT setup, and conducting orientation sessions. Guide employees to improve their understanding of health benefit options and enrollment processes. Provide excellent support/services for COBRA administration. Maintain privacy and confidentiality of employee records, including personal information, performance evaluations, and training records. Utilized HRIS software and tools to ensure efficient data management and access. Facilitate EDD claims and verify background checks to submit claims within deadlines.

●Ensured proper I-9 verification and documentation in compliance with legal requirements.

●Optimized and enhanced onboarding procedures that resulted in 100% satisfaction rate among new employees.

●Streamlined seamless and respectful departure process through exit interviews and meticulous off-boarding procedures.

●Secured 100% satisfaction rate while managing ordering, tracking, and invoicing of general office supplies and furniture.

●Achieved 98% accuracy rate in record-keeping by collaborating with brokers and monitoring open enrollment for 2023.

●Demonstrated "Growth Mindset" in professional endeavours by introducing new and effective growth roadmaps.

●Closed down two offices and transitioned to remote work by performing strategic cost analysis in response to COVID-19.

Pax Labs – San Francisco, CA 2019 – 2021

Office Operations and Facilities Manager

Oversaw both strategic decision-planning and hands-on operations in collaboration with Facilities teams. Communicated with VP of People Operations on real estate decisions, including lease negotiations, space expansions, and relocations, to estimate company's expanding requirements and align with growth trajectory and budgetary objectives. Monitored budget of facilities and office operations while prioritizing cost-effectiveness and compliance with financial targets. Cultivated and managed relationships with vendors and service providers to deliver top-notch services and set competitive pricing for facilities-related services. Managed and adhered to Facility budget constraints to ensure financial consistency in all aspects.

●Introduced new HVAC filter system for COVID pandemic to enable essential employees to work on-site safely.

●Realized considerable savings for company by timely collecting invoices and checks during COVID period.

●Executed strategic cost analysis for building lease comparisons and leading informed decision-making for organization's real estate commitments.

●Contributed to ongoing success of PAX by creating productive workplace that enhanced organizational achievements and employee well-being.

●Expanded both staff and office facilities and integrated two additional buildings into operational infrastructure by collaborating with Executive Team.

Rural Metro Corporation – San Jose, CA 2014 – 2019

Senior Facility and Office Manager

Supervised general business office operations and facility-related matters to streamline functional tasks. Orchestrated scheduling, direction, and management of external contractors for maintaining and preserving 15 buildings. Provided support for Front Office, Human Resources, Accounts Payable, Petty Cash, Compliance, and Lease files, including assistance with amenities. Managed selection and onboarding of vendors to meet needs of organization. Leveraged excellent services as Executive Assistant and facilitated both Vice President of Western Region and Regional Director of Northern California. Collaborated with suppliers to secure safety equipment for paramedics and EMTs, ensuring provision of essential resources.

●Renewed Business Licenses, Fire Permits, and Hazardous Material Permits within division via tactical evaluation.

●Maintained financial accuracy and adherence to payment schedules by providing timely payments and invoices.

●Delivered prompt dispatch of checks to designated LockBoxes to ensure continuous and reliable inflow of funds.

●Implemented discerning selection process to engage top-performing contractors for maintenance across 15 buildings.

●Achieved 100% renewal rate for on-time business license while demonstrating meticulous attention to compliance.

Additional experience

Campaign Director, The Leukemia and Lymphoma Society – San Jose, CA, 2010 – 2014

Education

Animal Husbandry & Training

Affiliated Pacific Horse Center in Elk Grove, CA. Business Management and Animal Husbandry

California State University / Pacific Horse Center - Sacramento, CA

Technical Proficiencies, MS Office & Google Suite, Calendar Management

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