Supply Chain Customer Service
Resume:
TRAM LUONG
*** * *** *** **********, WI *****
***************@*****.***
EDUCATION
● Grand Canyon University, Supply Chain Management and Logistics 2020 - 2022
● Phoenix College, Associate in Business 2017 - 2020 SUMMARY of QUALIFICATIONS
● Proficiency in Microsoft Excel, Outlook, and Office Suite
● Ability to create effective flyers and deliver presentations to managers across teams
● Experience in sourcing and working with vendors and suppliers in the procurement process
● Customer service experience
● Fluent in English and Vietnamese
WORK EXPERIENCE
Logistics Specialist, U.S Cargo Shipping LLC March 2022 - September 2022
● Monitor cargo movement processes
● Use a computer to track product shipments across multiple channels
● Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation
● Ensure best practices are being shared and implemented
● Process expense reports and issue fuel cards
● Approve delivery and pick-up timesheets
Manager Assistant, The Coffee House September 2014 – July 2015
● Sourced and worked with vendors to purchase supplies
● Negotiate contracts including pricing, terms, conditions, and volume agreements with suppliers
● Managed tracking and distribution of parts and materials
● Classified the variety of cash and storage cash change
● Recorded and kept track of raw material in the warehouse
● Scheduled staffs roster
Cashier, Order Taker, The Coffee House June 2014 – August 2014
● Introduced restaurant concept and menu to customers
● Maintained cleanliness
● Prepared a customer's order as request
● Assisted kitchen crew in order to provide quality services VOLUNTEER
Receptionist for family’s business
● Greeting customers at the front desk
● Answering phone calls
● Scheduling appointments
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