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Data Entry Customer Service

Location:
Inman, SC
Posted:
October 13, 2023

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Resume:

MICA ANITA VEGA

*** ******* ******** ****, *****, SC 29349

732-***-**** • ad0csq@r.postjobfree.com

Page 1 of 3

Education

Stevens Institute of Technology, Hoboken, New Jersey Bachelor of Engineering in Civil Engineering, Minor in Philosophy Expertise

Systoc, Pure OHS, SAP ERP System, Profitkey ERP System, QuickBooks 2020, Microsoft Office Suite, Super Office, Asana, data entry, reading blueprints, time and calendar management, customer service, AutoCAD, DraftWorks, SolidWorks 2004, MatLab, MathCAD.

Experience

TMS International, LLC (Through Robert Half)

Sayreville, NJ

Administrative Clerk: 04/21/2022 – 04/24/2023

● Weighing Trucks to tabulate costs for matetial sold based on tonage

● Recording and reporting Sales Quantities and Mill Production daily.

● Inputting safety reports for all employees.

● Tracking safety reports and productivity of Steel Mill.

● Ordering Office Supplies and keeping track of Stock.

● Collecting invoices and customer payment information and reporting all financial information to accounting.

Express Employment Professionals Somerville, NJ

Contractor: 12/23/2021 – 03/20/2022

● Putting away materials of different types and sizes.

● Picking of materials of different types and sizes.

● Correcting items that had previously been put away in the wrong section or area.

● Choosing appropriate box sizes for shipment of materials.

● Checking orders and packing material shipments.

WorldPac (Through Kelly Services) Dayton, NJ

Material Handler: 11/30/2021 – 12/09/2021

● Using RF Reader to find the location to put material away.

● Putting away larger amounts of sometimes heavy (approx. 50 lb) materials at location and tracking stock with RF Reader.

HMH Occupational Health Iselin, NJ

Secretary III: 9/28/2020 – 11/11/2021

● Welcoming patients as they enter office lobby.

● Collecting/scanning/documenting all pertinent information for patient appointments.

● Fielding phone calls, checking voicemail, transferring calls and relaying voicemail information to necessary staff members.

● Scheduling, re-scheduling, and cancelling appointments for both internal and external patients, as well as informing HR representatives of internal patient no-shows.

● Creating patient charts for use by staff members.

● Informing staff members of patient arrivals through PA announcements.

● Sending information from Worker’s Compensation patients to necessary company contacts.

● Sending patient immunization information to necessary staff members.

● Use of Systoc and Pure OHS programs for recording information for internal use.

● Use of Microsoft Outlook for sending information to external contacts. MICA ANITA VEGA

643 Spartan Commodor Lane, Inman, SC 29349

732-***-**** • ad0csq@r.postjobfree.com

Page 2 of 3

Thales (Through Visium Resources) Piscataway, NJ

Operations Support Representative: 11/18/2019 – 12/31/2019

● Service order creation through SAP involving heavy data entry and communication with Customer Service Representative team members.

● Checked and reorganized all existing physical files.

● Cleared all physical filing backlogs and kept all filing for entirety of OSR team up-to-date, including removing files for closed orders from the OSR filing system and delivering the files by hand to the next office for the next step in the internal filing process. The General Machine Company of New Jersey (GEMCO) Middlesex, NJ Engineering Coordinator: 12/2018 – 7/2019

● Utilized Outlook, Excel, and Asana to track and adjust the schedules for all members of the Engineering team and reported schedule status to all production team members in a timely and efficient manner.

● Managed digital and physical drawing filing systems.

● Transmitted drawing packages and unit manuals to customers, and also coordinated customer site visits; created customer Engineering packages for customer site visits.

● Worked with sales to track and adjust customer schedules.

● Delivered equipment manuals for completed units to customers.

● Created and facilitated initial drawing review meetings with customers.

● Created meeting agendas and recorded meeting minutes/notes.

● Created the Standard Operating Procedures (SOP) for communicating to customers and internally on typical Engineering correspondence throughout the duration of a job, and for creating and hosting digital conference meetings; modified the existing procedure for creating manuals after the original procedure was tested.

● Conducted inspections of vendor items when they arrived and reported inspection results to the Head of Manufacturing.

● Created a checklist for final inspection photos and utilized the checklist to take pictures of all components for a completed unit while conducting a full inspection of the unit, recorded and reported inspection results and any/all actions required for the unit to pass inspection.

● Created drawing sets for manufacturing.

● Utilized Profit Key to check and modify item descriptions and Bills of Materials. Platinum General Services Carteret, NJ (Under Contract with System One) Construction Estimator: 6/4/18 – 7/20/18 (contract terminated for financial reasons)

● Created opportunity and job tracking systems in Microsoft Excel for use company-wide.

● Arranged search criteria and methods for finding new job opportunities using isqft.

● Composed material and labor takeoffs for wall/ceiling paint and floor-coating.

● Collected pricing from subcontractors for other scopes including asphalt paving, driveway painting, and flooring installation.

● Performed Profit/Loss analysis for job closeouts. MICA ANITA VEGA

643 Spartan Commodor Lane, Inman, SC 29349

732-***-**** • ad0csq@r.postjobfree.com

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Unistrut Hillsborough, NJ

Estimator: 02/12 – 05/18

● Coordinated workload/due dates with country-wide estimating team.

● Composed preliminary designs for support systems utilizing primarily Unistrut, Hilti, and/or Structural Steel materials to support medical equipment, cable trays, mechanical ceilings, mechanical units, and others.

● Engaged in fall protection estimating utilizing primarily Latchways and Miller systems.

● Prepared cost estimates/budgets and job specific quotes for materials and labor based on preliminary designs.

● Retrieved pricing for custom construction materials.

● Improved estimating practices company-wide by updating Excel estimating spreadsheets BANC3 Princeton, NJ

Drafter: 05/11 – 02/12

● Created surface elevations showing flow directions for runoff, catch basin locations, traffic markings, and building locations.

● Created profile views showing underground stormwater culverts.

● Transferred elevation data from excel spreadsheets into AutoCAD.

● Created and modified survey drawings.

● Produced electrical Riser Diagrams for multiple toll plazas for Port Authority of NY. Phoenix Marine Sayreville, NJ

Engineering Intern: 06/09 – 08/09

● Validated construction cost estimate item quantities.

● Developed shop drawings of pier details and reinforced concrete pad details.

● Researched product information and pricing for pier construction materials. CME Associates Howell, NJ

Engineering Intern: 08/09 – 12/09

● Inspected driveway and sidewalk construction.

● Tabulated volumes of actual construction materials used.

● Managed multiple job site construction activities in different locations simultaneously. Greenman Pedersen Lebanon, NJ

Engineering Intern: 09/07 – 12/07

● Modified roadway plan and cross-section drawings in Microstation.

● Conducted physical traffic counts to compare data with machine recorded data.

● Entered and edited traffic analysis data in Synchro. CME Associates Howell, NJ

Engineering Intern: 01/07 – 05/07

● Performed structural foundation uplift calculations for new water treatment building construction drawings.

● Modified details for structural drawings for new water treatment building and new retaining wall construction drawings.



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