SANDRA TOOLE

Jacksonville, FL ***** • 904-***-**** • ad0csf@r.postjobfree.com

Proficient and organized administrative professional who combines strong customer service and communications expertise to promptly establish efficiency, resolve problems and optimize productivity. Seeking an administrative role where prior experience, personal ability, and a commitment to professionalism produce results which generate increased capital for the company.

PROFESSIONAL EXPERIENCE

(Home Instead Senior Care) Jacksonville, FL Jan. 2019 – Present Caregiver

• Provides care with all activities of daily living to Alzheimer’s, dementia and aging and disabled clients with dressing, showers, eating, cooking and cleaning.

• Schedules medical and dental appointments and transportation.

• Performs daily medication administration, records medications and keeps medication records.

• Communicates with doctors, health care providers and family members regarding client as appropriate.

(Duval County School Board) Jacksonville, FL Aug. 2015 – Feb. 2018 Extended Day Instructor/Hall Monitor

• Received students from their parents prior to the start of school

• Ensured that all students reach their designated after school post

• Released students back to parents at the end of the day

• Helped students with daily homework

• Took students to designated resources

(Academic Dermatology) Jacksonville, FL Oct. 2011 – Apr. 2014 Medical Assistant

• Hired after completion of 200 hours of externship

• Assisted physician with local basic dermatology medical procedures

• Assessed and documented patient concerns during office visits

• Scheduled patients for skin-related concerns

(Order Taking.com) Jacksonville, FL Apr. 2009 – June 2010 Communications Specialist

• Canceled customer's subscriptions with things that they signed up for online and also provided cancellation numbers upon canceling.

• Worked in a professional call center taking inbound calls to provide the customer with all the necessary information needed to get their accounts taking care of.

(First Coast Supply) Jacksonville, FL July 2006 – Apr. 2008 Office Assistant/Customer Service

• Maintained office supply inventories cost effectively by developing a relationship with an account manager and ensure consistent notification of discounts and promotions

• Created and maintained several spreadsheets in Excel for various organization and informational purposes such as, attendance reports, supplier registrations, and company account information.

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

• Provided administrative support services and drove operational efficiency & effectiveness

• Answered or referred customer inquiries to appropriate individual or department using complex multi lined phone system.

Education

Medical Assistant Program-Everest University, Jacksonville, FL (May 2011) References Available Upon Request

Contact this candidate