VEERA BASWANTH GARIGIPATI (Salesforce Developer)

Email: mailto:ad0cse@r.postjobfree.com ad0cse@r.postjobfree.com

Phone: +1-940-***-****

OBJECTIVE:

As a Salesforce Certified Professional with 9 years of overall IT experience, I have gained expertise in various areas of Salesforce.com and Force.com, including configuration, customization, integration, communities, and lightning migration from classic to lightning. In addition, I have 5 years of hands-on experience working with Salesforce.com and Force.com, which includes developing lightning components using lightning design system.

Apart from Salesforce, I have 4 years of experience working with JAVA/J2EE. With this experience, I have acquired a good understanding of software development and have gained expertise in various areas such as object-oriented programming, data structures, algorithms, and design patterns.

PROFESSIONAL SUMMARY:

. Possess extensive expertise in Salesforce.com (SFDC) development and implementation, with a strong understanding of all phases of the Software Development Life Cycle (SDLC) and project life cycle processes.

Proficient in Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class, and Apex Web Services using Partner WSDL & Enterprise WSDL, as well as Visualforce (Page, Component & Controllers) and S-Control.

Experienced in customizing, administering, configuring, implementing, and supporting Salesforce CRM and Salesforce SFA applications using Apex Language and Force.com.

Skilled in customizing standard objects such as Accounts, Contacts, Opportunities, Products, Price Books, Cases, Leads, Campaigns, Reports, and Dashboards.

Demonstrated expertise in Salesforce.com CRM administration and configuration, including security and sharing rules at object, field, and record levels for various user roles within the organization.

Developed customized Lightning components, utilizing JavaScript on the client side and Apex on the server side, while leveraging the Aura Framework, Aura Attributes, and Aura Handlers for Events.

Proficient in building Lightning Web Components (LWC) applications, enhancing sales processes, and delivering more interactive user interfaces.

Created multiple Lightning Web Components, incorporating CSS and Design Parameters from the Lightning Design System (LDS) to enhance the overall look and feel.

Extensive experience in Force.com Apex Classes, Apex Triggers, Integration, Visualforce, Force.com API, and Lightning Web Components (Aura and LWC).

Successfully migrated Aura components to Lightning Web Components.

Developed Lightning Web Components for service case console pages, employing advanced JavaScript and HTML elements.

Implemented end-to-end QA and UAT testing for CPQ, including products, pricing, and quoting functionalities.

Well-versed in Sales Cloud, Service Cloud, and working with marketing tools such as Apttus, DocuSign, and Drawloop.

Demonstrated skills in page layout customization, assignment based on user profiles, and creation of custom links to meet specific user requirements.

Proficient in developing enterprise applications using Java and J2EE technologies, including JSP, Servlets, Tiles, Struts, Spring, XML, XSL, HTML, JavaScript, JDBC, and CSS.

Experienced in working with Agile/Scrum, Iterative, and Waterfall software development methodologies.

Skilled in utilizing project management tools such as JIRA and Rally to ensure efficient coordination of multiple tasks and meet project dmarketing

TECHNICAL SKILLS

Salesforce CRM

Apex Language (Classes, Trigger, Batch, Schedule), LWC & SOSL Language, Visualforce Pages, Components, Sales, Service, Ant based Force.com Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, lightning, lightning Components, lightning design systems, Sales cloud, Service cloud, Web Services (Rest, Soap), Jitter bit.

Force.com Tools

Developer Console, Force.com IDE, Visual Studio. Force.com Explorer, Workbench, Data Loader, Eclipse.

Web Technologies

JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX.

Databases

Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Versioning

Git, SVN, Bit bucket.

Programming Languages

C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers

Apache, Tomcat 5.0, WebLogic, IBM Web Sphere, IIS.

Operating Systems

Windows 8/7/XP/2000/NT, Red Hat Linux 7.x/9.0, Unix.

EDUCATION:

Bachelor of Education in Agricultural Engineering from Vignan’s University

Master of Education in Management Information Systems from Auburn University at Montgomery

CERTFICATIONS:

Certified Salesforce Platform Developer-1

Certified Salesforce Platform Developer-2

Certified Salesforce Administrator

Certified Salesforce Sales Cloud

Certified Salesforce Service Cloud

WORK EXPERIENCE:

Client: Charter communications, St. Louis, Mo AUG 2022 – TILL DATE

Role: Salesforces Lightning Developer

Responsibilities:

Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application.

Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application.

Developed Visulaforce page with apex controller, batch apex, Triggers and Schedule apex.

Experience in Powerful command-line interface (CLI) removes the complexity of working with your Salesforce org for development, continuous integration, and delivery using Salesforce DX.

Migrated SOAP web service resources to Spring RESTful web services resources using Spring REST API with Spring Boot 1.5.

Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.

Worked with Lightning process builder.

Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.

Developed custom solutions using Apex, SOQL, AMPscript, REST APIs, JavaScript, CSS, and HTML to meet specific business requirements.

Implemented Salesforce DevOps practices, including version control with GitHub, and coordinated development efforts using JIRA, Confluence, and Slack.

Demonstrated proficiency in writing complex SOQL queries to retrieve, filter, and manipulate data within Salesforce, resulting in optimized data retrieval and reporting processes.

Utilized SOSL to perform efficient text-based searches across multiple objects, enhancing the search capabilities of Salesforce for end-users.

Demonstrated a strong understanding of consumer data protection policies, including PII and GDPR, in Salesforce implementations.

Applied Agile development methodologies and tools to deliver high-quality solutions efficiently.

Created various custom objects, custom settings, custom labels, validation rules, record types, custom tabs, workflow rule and approval process including field updates and email alerts.

Experience in handling data migration and code deployment using Data Loader and Eclipse respectively in SFDC environments.

Successfully utilized Lightning Application Events for cross-component communication, ensuring data synchronization and consistency across the Salesforce application.

Developed custom Lightning events and handlers to handle complex scenarios, enhancing the flexibility and modularity of our Lightning components.

Integrated third-party libraries and external JavaScript frameworks within Lightning components, allowing for efficient data sharing and real-time updates.

Implementation and customization of Salesforce Field Service Lightning, transforming field service operations to achieve.

Designed and developed Lightning components to enhance the Field Service user interface, resulting in improved technician productivity and customer satisfaction.

Implemented custom Visualforce pages to facilitate unique field service workflows and data capture requirements.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.

Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app.

Designed and built custom UI components using LWC, creating rich controls and screens.

Utilized Apex, Visualforce, and other Salesforce development tools to deliver comprehensive solutions.

Developed Lightning apps using Lightning Components (LWC) and made them compatible with salesforce1 mobile app.

Professional on base Lightning components are available as Aura components and as Lightning web components (LWC).

Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the DOM instead of JavaScript.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component (LWC) look and feel better.

Designed and implemented MuleSoft integrations between different systems, such as CRM, ERP, and HR, using Any point Platform.

Led and directed Enterprise Salesforce implementations, demonstrating strong leadership and technical expertise.

Successfully managed technical workstreams, including integration, data conversion, and extension development, for full lifecycle CRM and ERP implementations.

Leveraged skills in SQL, PowerBI, C#, and the .NET framework to enhance technical capabilities.

Demonstrated commitment to excellence through Salesforce Certified Developer and Salesforce Certified Administrator certifications.

Transformed organizations through technology, driving business growth and value.

Developed custom MuleSoft connectors and modules to integrate with third-party APIs and applications.

successfully handled user management, customizations, and day-to-day support activities for Salesforce.

managed user roles, permissions, public groups, and user profiles to guarantee data security and accessibility.

I oversaw the page designs, reporting, custom fields, list views, and data analysis to ensure they were all optimized.

Promoted user adoption through training initiatives and comprehensive documentation.

Managed functional system diagrams, release pipelines (e.g., Copado), and data backup strategies (e.g., Own Backup).

Integrated third-party packages and coordinated sandbox settings for effective development and testing.

Successfully implemented Jitterbit as an integration platform for Salesforce projects.

Proficient in utilizing Apex to make RESTful API calls, ensuring seamless integration between Salesforce and external systems.

Developed custom Apex classes and triggers to interact with third-party REST APIs, enabling real-time data synchronization and automation.

Designed and developed complex data integrations between Salesforce and various external systems using Jitterbit.

Developed and executed API integration strategies to transfer content and data from AEM to Salesforce Marketing Cloud using REST and SOAP APIs.

utilizing customer data within Marketing Cloud. Explain your skills in data import/export, data cleansing, and maintaining data hygiene.

Set up Jenkins pipelines for Salesforce Marketing Cloud asset deployment and continuous integration.

carried out a thorough examination of the AEM data structures and mapped them to the Salesforce Marketing Cloud data models.

Customized Oracle Sales Cloud Application(OSC) CRM using Groovy scripting.

Salesforce Sales Cloud has been successfully installed and set up to assist sales teams in reaching their objectives.

managed sales cloud lead, opportunity, account, and contact data, assuring data completeness and accuracy.

Setting up Service Cloud Console, Cases (Web to case, email to case), Solutions, Case Assignment, and CTI Interfaces.

Provide configuration and administrative support of self-hosted (server) JIRA and Confluence.

Setup and maintained Subversion (SVN) and Git repositories along with the creation of branches and tags.

Setup and Implement Continuous Integration and Continuous Delivery (CI & CD) Process stack using AWS, GITHUB/GIT, Jenkins and Puppet.

Managed all the QA processes in an AGILE development environment, lead a small team of QA personnel in all the testing efforts of the Products in the Organization, and reported directly to the Executive Vice President of Operations

Environment: Service Cloud, Sales Cloud, SalesForce.com Platform, Lightning, Copado, Jitterbit, DocuSign, Vlocity Visual force, Pages, Apex, Visual force, Apex Classes Apex triggers, Batch Apex, Schedule Apex, SOAP, REST., Jira, Git, Git Hub, Agile, Enterprise Salesforce Implementation, Technical Workstreams Leadership, Integration, Data Conversion, Extension Development, SQL, PowerBI, C# and .NET Framework

Client: AT&T, Los Angeles, California MAR 2021 – JULY 2022

Role: Salesforce Developer

Responsibilities:

Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.

Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes wif queue able apex and scheduling jobs using apex scheduler.

Designed and implemented archiving of data using Batch Apex and Scheduling.

Developed visual force page with apex controller, batch apex, Triggers and Schedule apex.

Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Experience with Web testing through REST API using Rest Explorer in Workbench, POSTMAN REST client for Chrome.

To fulfill particular business requirements, developed bespoke solutions utilizing Apex, SOQL, AMPscript, REST APIs, JavaScript, CSS, and HTML.

incorporated Salesforce DevOps procedures, such as version control using GitHub and development project coordination with JIRA, Confluence, and Slack.

Undertake development of SFDC reporting tools, systems documentation and technical process flows.

Involved in using Lightening process builder and workflows

Created workflow rules, defined related tasks, email alerts, and field updates.

demonstrated a thorough understanding of PII and GDPR in Salesforce implementations, as well as other consumer data protection rules.

Integrated Sales Cloud with other Salesforce modules and external systems to provide a unified view of customer information.

Agile development approaches and tools were used to quickly create high-quality solutions.

Created various custom objects, custom settings, custom labels, validation rules, record types, custom tabs, workflow rule and approval process including field updates and email alerts.

Release Management (Managing different Salesforce instances and Releases) and involved in Data Migration and Deployment activities.

Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler.

Calling Apex method in LWC, lightning spinner and Modal / popup in LWC

Code Review for the Apex Classes and Triggers/VF page / Lightning Component Development (LWC).

Worked on LWC in whole this community project.

Developed SP deactivation model using LWC.

Used a systematic methodology and project management strategy to carry out the project.

Defined project deliverables, milestones, and important activities.

Estimated time and resource needs for finishing the project successfully.

Identified project dependencies and third-party program requirements.

Developed multiple number of Lightning web components (LWC) regarding service case console page.

Migrating existing Aura Components and Visual force page to lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events.

Proactively handled issue resolution and conducted root cause analysis to prevent recurring problems.

Gathered and documented user requirements, providing leadership and expertise in Salesforce solutions.

Designed and implemented Lightning components, leveraging event-driven architecture, including Lightning Events and Component Events, to facilitate seamless communication between components.

Experience in Case management, Web-to case and Email-to-case. Configured and worked on applications from the App exchange like EchoSign, Conga builder and case age business hour app and good knowledge on Skuid.

Used Conga app to generate invoice for the hardware products and used EchoSign app for the approval from the concerned teams.

capable of making RESTful API calls with Apex, allowing easy connection between Salesforce and outside platforms.

Designed and implemented MuleSoft APIs using RAML and Swagger specifications, and configured API policies for security and performance.

Created MuleSoft flows to handle data transformation, routing, and error handling, using features such as DataWeave and Choice Routing.

Worked closely with stakeholders to define and implement Copado best practices and governance policies.

Implemented Copado's agile planning capabilities for backlog management and sprint execution.

Configured Jitterbit's schedule-based or event-driven integration processes to support batch or real-time data synchronization.

Utilized Jitterbit's data cleansing and validation features to maintain data quality and integrity in Salesforce.

Developed custom Apex triggers and classes to extend the functionality of DocuSign within Salesforce.

Collaborated with stakeholders to gather requirements and design efficient document signing processes using DocuSign.

Developed custom Vlocity data validation and automation rules to ensure data integrity and consistency.

Implemented Vlocity's industry-specific analytics and reporting features to provide insights into business performance.

Implemented sales cloud, service cloud and marketing cloud using pardot.

Developed a SOAPUI based framework to enable testing of legacy SOAP/REST API implementations and Salesforce Service cloud integration with CI/CD Automation.

Documented the Jenkins pipeline Process.

Deployed, configured and maintained JIRA and its plug-ins such as Zephyr for JIRA Testing Add-on, including continuous customizations as per user requests.

Experience with centralized version control system such as Subversion (SVN) and distributed version control system such as Git.

Setup and Implement Continuous Integration and Continuous Delivery (CI & CD) Process stack using AWS, GITHUB/GIT, Jenkins and Chef.

Participated in Bi-Weekly User Story Grooming sessions and Iteration Planning meetings with Scrum Master, Product Owners, and Agile Team members.

Environment: Service Cloud, Sales Cloud, SalesForce.com Platform,, Lightning Web Components, Copado, Jitterbit, DocuSign, Vlocity,Visual force, Pages, Apex, Visual force, Apex Classes Apex triggers, Batch Apex, Schedule Apex, SOAP, REST., Jira, Git, Git Hub,Agile

Client: Discover, Houston, TX, USA OCT 2019 – FEB 2021

Role: Salesforces Developer

Responsibilities:

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Designed, developed and deployed Apex Classes Extension Classes to support Visualforce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.

I configured product and pricing setup using CPQ/Product consoles, which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing, and asset pricing.

Responsible for Apttus CPQ/CLM packages installations and data settings in Dev sandbox.

Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.

Experienced in leveraging Sales Cloud functionality including Account Planning, Sales Forecasting, Opportunity Management and Lead Management.

Utilized LWC to build custom Lightning components, enhancing the Salesforce user experience and improving workflow efficiency.

Collaborated with cross-functional teams to gather and translate business requirements into well-designed LWC solutions.

Employed Lightning Design System (SLDS) to maintain consistency in UI design and adhere to Salesforce's design standards.

Developed Lightning components that interact seamlessly with Salesforce data using Apex, Visualforce, and SOQL queries.

Utilized Salesforce REST and SOAP APIs for data integration, ensuring data accuracy and real-time updates in LWC interfaces.

Involved in Steelbrick CPQ (Configure, Price& Quote) design mapping to the Salesforce custom objects including Apttus Advanced Workflow Approvals.

I also worked on Steelbrick CPQ Workflow approvals, and created constraint rules and validation rules for the implementation of pricing and business rules on the Cart page

Worked on the integration of SteelBrick to generate quotes, invoicing and discounting by sales reps along with CRM data.

Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.

Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.

Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.

Develop and maintain KB of current Steelbrick’s CPQ with PSG Salesforce instance

Managed the implementation of single sign on for Salesforce, simplifying the login process, and significantly improving user management.

Experience in Salesforce.com data structures like Data Entry and usability, Reporting, Data Migration and App Integration.

Involved in Setting up or create Admin options, User Interface, organization-wide defaults, role hierarchy, workflows and workflow rules.

Developed Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.

Involved in coding for modules for all the Sub-Application of the CRM application, which involves extending existing SFDC standard components using Apex, Visulaforce and other utilities.

Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.

Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visualforce Pages that suit to the needs of the application.

Worked with AppExchange to use managed packaged apps for improving application features.

Increase functionality by installing AppExchange apps to enable Customer Service Surveys.

Integrated SFDC with Oracle Apps via fusion Middleware using SOAP based Integration on both Standard and Custom Objects.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

Environment: Salesforce.com platform, SAML 2.0, Service cloud, Sales cloud, Community Cloud, CPQ, Apttus CPQ, Quotes, Service Cloud, Role Hierarchies, Sharing Rules, Email Templates, Oracle, Reports, Dashboards, Custom Objects, Custom Tabs, Email Service, Security Controls.

Client: Coca Cola, Atlanta, GA MAY 2018 – SEP 2019

Role: Salesforce Developer.

Responsibilities:

Managed all new user set-ups and deactivation, including following approval process and transferring ownership of accounts/contacts/opportunities for deactivated users.

Regularly audits data to uncover data integrity issues and/or opportunities for process improvement.

Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager.

Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow Approvals.

Developed Lightning apps using Lightning Components (LWC) and made them compatible with salesforce1 mobile app.

Professional on base Lightning components are available as Aura components and as Lightning web components (LWC).

Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the DOM instead of JavaScript.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component (LWC) look and feel better.

Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

Worked with Pervasive Data integrator for Comprehensive Data Integration.

Created and maintained custom fields and modifying Picklist values and field dependencies.

Developed custom objects, reports and configured analytic snapshots for sales performance and lead generation statistics.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Imported and updated campaign data.

Create several reports for different user profiles.

Import and export data using Data Loader

Import data from excel sheets in to Leads, Accounts and Contacts using Data Loader

Use Data Loader and developer workbench for insert, update and bulk import or export of data. Used it to read, extract and load data from comma separated values CSV) file.

Responsible for creating Queues, Workflows rules and tasks to share and automate work to the users in the Queue.

Provided training to the internal users, helped them in getting used to the application, generated reports, and save them for the further access to the users.

Environment: Salesforce, Informatica Tool, Apex Data Loader, Security Controls, Google Chrome, Command Links, Workflow and Approvals, Custom Objects, Picklist Values, Sales Performance Lead Generation.

Client: JC Penney, Plano, TX. FEB 2016 – APRIL 2018

Role: Java Developer

Responsibilities:

Design and development of Human Resource Management System HRMS for HR team using Core Java, JSP, Servlets, Tomcat and SQL Server database.

Human Resource Management System provides enough information about their employees to management.

System facilitates various modules: Employee Registration, Salary Detail, Leave Detail, Performance Detail, Full and Final Settlement, Training Detail, Attendance TITO, Company's resources, and Visitor's tracking.

System generates some reports for the management to analyze employee's performance, salary detail, department wise salary and department and designation wise employees, skill details.

Design the various modules of the application.

Develop the web pages in XHTML using JSF tags.

Used validators and converters for the application instead of using JavaScript for validation.

Implemented the managed beans and the service implementation for the application.

Participated in various phases of SDLC.

Used JDBC for database connectivity and manipulation.

Developed the custom components like Check box as per the requirement of the KYC application.

Performed the unit testing for each module in the application.

Capture end user requirements, Domain specific Functional requirements.

Design and develop data integration.

Design develop User interface.

Testing the portal.

Client: Abbott – Austin, TX, USA JAN 2014 – JAN 2016

Role: Java Developer

Responsibilities:

Designed and developed user interface using JSP, HTML, Servlets, JavaScript.

Designed and implemented Struts Validation Framework.

Implemented struts Action class and helper classes for performing business logic.

Performed application deployment on WebLogic Server.

Performed client-side validations using Java Script.

Performed Unit testing.

Preparing and maintain the project artifacts.

Developing the Environment setup by creating the Web Logic Application Server Domains, Configuring the administration settings.

Working with Version Control System to maintain the Project Artifacts.

Participating in Code Reviews and Walkthroughs.

Taking the Builds and Deploying to the Servers.

Troubleshooting the issues in Test and Prod Environments.

Preparing the unit test cases and answering the tester queries in case ambiguity on requirement.

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