FRANCES D. BRAY

*** ** ******** ****

Louisville, Ky 40223

Cell 502-***-****

OBJECTIVE: To secure a position in a stable, professional setting that will utilize my talents, abilities and allow opportunities for growth within the company.

SKILLS: *Typing Speed: 55wpm *Facsimile Machine *Logician

*Transcription *IDX *Microsoft Word

*10 Calculator *IBM Wheelwright 10, Series II *Duplicating Machine

*Microsoft Excel *HealthSpan *AEHR & PPMS

*Athena

SPECIAL QUALITIES *Medical Terminology *Excellent Human Relations Skills

*Outstanding Organizational Skills *Excellent Learning Capabilities

*High Self-Management Qualities

EDUCATION: North American Correspondence School Pennsylvania State

Secretarial Certificate Awarded: April 1, 1987

EXPERIENCE:

2/23 to 10/23

UofL Health Patient Patient Access Representative III

Patient Access Center 515 West Market Street, 3rd Floor

*Answer Phones Louisville, KY 40202

* Verify Demographics 502-***-****

*Update Demographics

*Schedule New Patient Appointments

*Reschedule or Cancel Appointments

*Verify Appointment Dates, Locations and Times

*Call and schedule Epic E-Referrals

*Transfer calls to the appropriate clinic sites

*Providing patients with outside appointment information

*Confirming if forms completed and sent back to appropriate individuals

*Confirming Rx information sent to pharmacy

07/20 to 2/23 Medical Scheduler

UofL Orthopedics 201 Abraham Flexner Way, Suite 100

*Answer Phones Louisville, Ky 40202

*Schedule appointments 502-***-****

*Assist with scheduling of E-Referrals

*Schedule New Patients for Dr. Tillett

*Assist with front desk check in

*Sort Faxes

*Scan documents faxed

*Register new patients

*Take phone messages

*Make new patient packets

*Confirm appointments within the office and

outside the office for patients

*Provide requesting facilities with authorization

for orders

*Fax continuity of care records and orders to requesting facilities

*Arrange for delivery of injections from Specialty Pharmacies

*Sorting and scanning of old charts of Dr. Shea

*Available to be at any location for work during any situation

8/19 to 3/20 NEW PATIENT APPOINTMENT

Commonwealth Pain & Spine SCHEDULER

*Answer Phones 120 Executive Park

*Build New Patient Charts Louisville, Ky 40202

*Run Kentucky Kasper Reports 502-***-****

*Run Indiana Inspect Reports

*Review Records Received for Referrals

*Schedule New Patient appointments

*Transfer calls

11/15 to 8/19 APPOINTMENT SCHEDULER

Kentucky One Orthopedics 201 Abraham Flexner Way, Suite 100

*Answer Phones Louisville, Ky 40202

*Schedule appointments 502-***-****

*Sort faxes

*Scan documents faxed

*Registration of new patients

*Call New patient faxed referrals

*Data Entry

*Take phone messages

07/02 to 10/15 ADMINISTRATIVE SUPPORT SPECIALIST

East Carolina University School of Medicine 600 Moye Boulevard

*Train staff from various clinics within ECU Greenville, North Carolina

*Front Desk Charge Entry/Billing 252-***-****

*Answer Phones

*Schedule appointments

*Collect Payments

*Data Entry

*Registration

03/01 to 6/02 FRONT DESK MANAGER

East Carolina Retina Consultants 2501-A Stantonsburg Road

*Trained Front Office Staff Greenville, North Carolina

*Answered Multi-Line Phones 252-***-****

*Prepared New Patient Charts

*Scheduled appointments

*Collected Payments

*Pulled Charts for upcoming appointments

*Called patients to verify appointments

*Registration

*Insurance Verification

10/00 to 03/01 SECRETARY

Advanced Orthopedic Products, Inc. 835 Johns Hopkins Drive

*Greeted Patients Greenville, North Carolina

*Answered Phones 252-***-****

*Chart Management

*Set Appointments

*Filed Claims

*Posted Payments from EOB’s

*Prepared Deposits

01/00 to 09/00 FRONT OFFICE MANAGER

Kean Chiropractic Center Arlington Village

*Checked Patients in and out 809-A Red Banks Road

*Posted Daily Peg Sheet Greenville, North Carolina

*Set Appointments 252-***-****

*Answered Telephone and Routed Calls

*Collections

*Chart Management

*Transcription

*General Secretarial Duties

10/97 to 01/00 ADMINISTRATIVE ASSISTANT

Michael Fox & Associates, P.A. 123 West Fourth Street

Attorneys at Law Greenville, North Carolina

*Answered Telephone and Routed Calls 252-***-****

*Set Appointments

*Chart Management

*Collections

*Legal Transcription

*General Secretarial Duties

*Reviewed Accident Reports at the

* Police Department and Highway Patrol Station

11/96 to 10/97 INSURANCE AGENT

East Carolina Insurance Agency 500-A Dexter Street

*Answered Telephone and Routed Calls Greenville, North Carolina

* Gave Insurance Quotes 252-***-****

*Wrote and Issued Polices

*Collections

*Processed Changes to Policies

*General Secretarial Duties

11/92 to 11/96 LEGAL SECRETARY

Harrington & Saunders, PA 211 West Fourteenth Street

Attorneys at Law Greenville, North Carolina

*Management of assigned client files 252-***-****

*Prepared of Legal Documents

*Summarized Depositions

*Legal Transcription

*Case Research

*General Secretarial Duties

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