Derrek Batson

** ***** ********** ********** ** the fields of Education and Nutrition

**** ********** ****

Tampa, Fl 33617

727-***-****

ad0crl@r.postjobfree.com

EXPERIENCE

Santander Bank, Odessa Florida

CUSTOMER SERVICE REPRESENTATIVE

January 2021-December 2023

Managed 75 customer accounts daily. Reviewed customer contracts and processed payments. Explained payment options and interest rates. Consistently exceeded monthly goals, earned monthly bonuses and received 100% on QA and customer satisfaction surveys.

New Springs Charter School, Tampa, Florida

Physical Education Teacher

August 2019- December 2021

Instructed grades 6, 7 and 8 in the fields of health and physical education. Electronically recorded attendance, performance and behavior daily. Welcomed students each morning, monitored the hallways and cafeteria and attended weekly staff meetings. Worked as assistance coach for basketball and football.

Homestead Air Force Base, Miami, Florida

Case Manager/Scheduler

March 2014- August 2019

As a staff member of the DACA program, I served an intricate member of the start up team. I administered and evaluated academic assessments to unaccompanied youths. I scheduled and built case management teams and served as a case manager to connect the youths with their legal sponsors in The States.

Sodexho/Marriott, Travel Nutritionist

August 19977-March 2014

Provided exceptional customer service. Managed teams of 75 hourly employees. Served as Senior Health Educator, Patient Service Manager, Assistant Director and Director in 12 different hospitals and Female Minimum-security prisons.

EDUCATION

East Carolina University, Greenville, NC — BS Nutrition and Dietetics

August 1991- May 1997

SKILLS

Exceptional computer literacy, time management, team building and organizational skills. Proven ability to thrive in a competitive fast-paced environment. Ability to complete payroll, recruit and direct diverse staffing teams.

AWARDS

Supervisor of the Year with Aramark. Consolidated resources, streamlined ordering processes that reduced Nash General Hospital 15% of the operating budget. Exceeded 75% graduation rate for GED students at Edgecombe Community College. Managed a staff of 75 employees and maintained 85% staff retention.

LANGUAGES

Native English Speaker

PROJECTS

Department Consolidation —

Nash General Hospital/Duke Medical Center 2001-2009. Consolidated part time positions into full time positions. Reviewed and revamped job descriptions to improve efficiency. Reduced over time use by 10%.

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