Class A Customer Service
Resume:
JEAN
JONQUILLE
CDL CLASS A TRUCK
DRIVER
ad0cqw@r.postjobfree.com
Pembroke Pines, Florida 33027
CONTACT
SKILLS
• Vehicle Systems
• Vehicle Inspection
• Refrigerated Trailers Operation
• Route Logs
• Planning Abilities
• Tractor Trailer Driving
• Auto Delivery
• Hazardous Materials Endorsement
• Order Picking and Processing
• Shipping and Packaging
• GPS and Route Planning
• Dry Vans
• Over the Road Trucking
• Maintain Regulatory Compliance
• Manage Loads
LANGUAGES
• English
Fluent
• French
Fluent
I am a Hardworking and Dedicated individual with close to 2 years experience in the transportation industry. Possesses a valid CDL class A license with a Tanker endorsement and a clean driving record. I am able to safely transport goods while follow all safety regulations. I am able to handle all paperwork, inspections and other related duties. If I get the position I will go above and beyond to provide great customer service while performing my daily tasks.
CAREER OBJECTIVE
CDL Class A Truck Driver
STL Truckers LLC, Franklin Park, Illinois
CDL Class A Truck Driver
NRG Trucking Company, Burr Ridge, Illinois
CDL Class A Truck Driver
Sky Mile LLC, Dublin, Ohio
Customer Service Representative
Hardrock Hotel and Casino, Hollywood, Florida
EXPERIENCE
September 2022 - March 2023
Communicated effectively with customers regarding delivery times and services provided.
•
• Developed an excellent knowledge of local roads, highways and traffic patterns. Managed time efficiently by planning ahead for rest stops, fuel stops and meal
• breaks during long hauls.
April 2022 - August 2022
• Performed daily pre-trip inspections on trucks, trailers and other equipment. Communicated effectively with customers regarding delivery times and services provided.
•
Followed to all applicable federal laws governing hours of service and
• regulations.
January 2022 - March 2022
Developed strong problem solving skills when addressing unexpected delays or changes in route plans especially in bad weather conditions.
•
Ensured all paperwork related to deliveries was accurately completed before leaving job sites.
•
March 2004 - December 2021
• Creole
Fluent
• Spanish
Beginner
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
Delivered personalized customer service relating to questions and promptly
• resolved basic problems for our customers.
Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
•
Assisted with training and mentoring new team members and dual rate supervisor.
•
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Provided exceptional customer service to ensure customer satisfaction. Utilized problem-solving techniques to identify solutions for complex customer inquiries.
•
Followed company policies, procedures and Title 31 compliances regarding
• money laundering.
• Maintained a high level of professionalism when dealing with difficult customers. Followed up with customers regarding product functionality and overall satisfaction.
•
Complied with corporate and regulatory policies regarding information
• confidentiality and privacy.
Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
•
Contact this candidate