RODNEY BRAZIEL

**** ****** **** **** *******, VA. 23120 804-***-**** ad0cpx@r.postjobfree.com

MANAGEMENT

● Principled, high level of integrity, dedicated, loyal, dependable, hard-working, strong work ethic

● Hands-on, experienced, highly motivated, proactive, knowledgeable, multi-talented professional

● Leadership, training, team-building, motivating, coaching and talent-developing competencies

● Personable, engaging, great people skills, highly effective communicator and relationship builder

● Strong issue identification, crisis resolution, problem solving and conflict management expertise

● Creative, perceptive, thinks on feet, contributes strongly and consistently to bottom line profitability

● Goal-oriented, organized, customer-focused, conscientious, multi-tasking, goes the extra mile AREAS OF EXPERTISE

Retail Operations Merchandising Hiring / Training Financials / Accounting Risk Mgmt / Compliance Store Management Inventory Control Staff Development Budgets / Forecasts Maintenance / Repair Business Development Procurement Archive Filing Cash Management Shipping and receiving Sales and Marketing Loss Prevention Employee Relations Payroll / Audits / P&L Environmental services Customer Service Safety / Security Staff Retention Month-End Closes Transportation CAREER SYNOPSIS

Swift creek insurance - Midlothian, VA 2019 to Present Licensed Agent

Promote the insurance agency to customers who need insurance: Familiarity with all types of insurance plans especially Commercial lines specializing in Worker's Compensation, General Liability, Surety Bonds, and automobile, fire, and Homeowners property.

Grow productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc.

Maintain bookkeeping systems, database and records

Report the progress of monthly/quarterly initiatives to stakeholders

Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria.

Maintain all insurance documents in a confidential way

Monitor insurance claims to ensure mutual satisfaction

Achieve customer acquisition and revenue growth objectives

Constantly update job knowledge and learn about new products and services * Fulfill all policy requirements *Skills maintaining a valid license.

Very good computer knowledge and statistical analysis.

Trainer for Hawksoft insurance management system. College Hunks Hauling Junk, Richmond Virginia 2008-current Franchise Owner

● Oversees and directs entire operation and growth of franchise including: developing and implementing franchisor processes, training, supervising and scheduling staff of up to 30 employees, procurement, sales, marketing.

● Handles all the financials and accounting including payroll, daily deposits and cash receipts, bank reconciliations, month-end closes, audits, managed budgets and forecasts, P&L, expenses and cash management.

● Improves teamwork, customer service and revenues by creating greater efficiency and productivity through timely recruitment, hiring and training of new employees, and innovative approaches to employee retention Foundation Board member, John Tyler Community College 2015-current Board Member Responsibilities:

● Fiduciary Oversight-Review of financial status and budget Provide 990 and audit.

● Participation and Committee service-Review of all committee and discuss meeting and event attendance Roster and meeting schedule.

● Fundraising and advocacy-Ways to engage donors, overview of contribution sources Discuss how funds are allocated and campaign reviews. Varsity Gold, Virginia 2006-2008

Fundraising Coach-Area Director

Handle all aspects of the fundraiser operations: Inventory, compliance team and coach development, marketing, accounting and cash management

Built and nurtured long-term relationships with coaches, consumers, organization leaders, athletes, and community business leaders. our unique approach to fundraising has been at the heart of our strategy for building successful relationships with all these partners.

Responsible for development of fundraising product and program.

Training all team members and organizational members the proper technique and processes of a successful Fundraising event.

Circuit City, Chesterfield, VA 1997 – 2007

STORE DIRECTOR

● Oversees and directs entire operation and growth of store, including: hiring, training, supervising and scheduling staff of up to 130 employees, procurement, sales, marketing, budgets, merchandising and inventory control.

● Handles all the financials and accounting including payroll, daily deposits and cash receipts, bank reconciliations, month-end closes, audits, managed budgets and forecasts, P&L, expenses and cash management.

● Directs public relations, advertising and all promotional efforts.

● Ensures store’s continuing success by maintaining a keen sense and vast knowledge of the marketplace, strong financial control and strict adherence to budgets, smart merchandising and creative marketing.

● Improves teamwork, customer service and revenues by creating greater efficiency and productivity through timely recruitment, hiring and training of new employees, and innovative approaches to employee retention.

● Conducts quarterly and annual employee reviews, offering suggestions for improvement and greater accountability, salary increases when warranted, and assessing talent on the team.

● Holds weekly management meetings to review overall operations and develop ideas that could significantly improve store performance.

● Spearheads substantial merchandising improvements, creating displays that provide a more inspired store appearance and presentation, significantly impacting sales.

● Organizes and enhances inventory control making it easier for employees to locate and sell merchandise.

● Develops and implements methods for moving product such as promotional sales, attaching coupons, selling select items at specific times of the year, and other innovative drivers.

● Drove revenues from $16 million to $22 million in the first year, then grew to $30 million, building a steadily increasing customer base through high quality customer service and responsiveness.

● Achieved and exceeded targets and received monthly monetary bonuses consistently for last 7 years, rated in top 100 out of 634 stores, primarily through providing exceptional customer service and sales profitability.

● Received Management President’s Club Award 37 times since 2002 by exceeding monthly revenue targets and customer satisfaction scores on a consistent basis.

● Promoted 5 times during first 4 years at store, receiving Director Position in 2002 for exemplary performance and a robust commitment to excellence.

● Selected to attend Leaders of Distinction workshop (Top manager in the district) 4 out of 4 years. Footlocker Stores, Inc 1991 – 1997

Store manager 1994 – 1997

Assistant manager 1992 – 1994

Commissioned sales 1991 – 1992

Responsible for the entire operation and growth of the store, including: hiring, training, supervising and scheduling staff of up to 25 employees, sales, marketing, budgets, merchandising and inventory control.

Handled all financials and accounting including daily deposits and cash receipts, bank reconciliations, month end close outs, audits both internally and partnered with outside auditors, managed budgets and forecasts, P&L, expense and cash management .

Spearheaded inventory tracking, accountability, management and control regarding all footwear and accessories.

Organized and enhanced inventory control making it easier to locate and sell merchandise.

Lead in creating displays that provided a more customer friendly appearance and presentation, significantly impacting sales.

Developed and trained on methods for selling promotional items, attaching coupons and selling selected items at specific times of the year.

Increased store revenue from 400,000 to 1 million first year, grew to 2.2 million, built a consistently growing clientele with high quality customer service and high standards.

Observed and ensured compliance with OSHA and other safety standards.

Received Regional / League rookie store manager of the year, assistant manager of the year, and several Top sales for the month awards.

Achieved 8 shrink awards for not exceeding budget. EDUCATION

Education Bachelor of Science- Business administration 1989 Marketing and Management-Ashland University, OH

Certification of Achievement 2007

Six sigma Green Belt-Villanova University, PA

PROFESSIONAL TRAINING / CERTIFICATION PROGRAMS

Six sigma green belt 2007

Building the Foundation Management Workshop Course – 1 day – Circuit City 2006

Establishing Trust Management Workshop Course – 1 day – Circuit City 2006

Driving Accountability Management Workshop Course – 1 day – Circuit City 2006

Providing Feedback Management Workshop Course – 1 day – Circuit City 2006

Managing Conflict Management Workshop Course – 1 day – Circuit City 2006

Leading Engagement Management Workshop Course – 1 day – Circuit City 2006

Positive Associate Relations Training Class – 1 day – Circuit City 2006

Foundation of Leadership Training Course – 3 days – Circuit City 2005

Store Director Development Program – 1 week – Circuit City 2002

Sales Manager Development Program – 1 week – Circuit City 1997

Operations Manager Development Program – 1 week – Circuit City 2000

Merchandise Manager Development Program – 1 week – Circuit City 1999

Customer Service Manager Development Program – 1 week – Circuit City 2000

Risk Management, OSHA, Safety, Compliance, Regulatory Affairs – 1 day – Circuit City 2006

Risk Management, OSHA, Safety, Compliance, Regulatory Affairs – 1 day – Footlocker 1995

Staff Training Courses – varying time periods – footlocker 1995

Three phase management training program-Footlocker 1991

Loss Prevention Certification 2002

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