Nivedida Parthiban

****, ******* **** *****

Cumming, GA 30041

Phone: 423-***-****

Email: ad0cp0@r.postjobfree.com

Work Status: US Citizen

Career highlights:

●9+ years of total IT experience in development, automation testing and program management.

●3 times recipient of “impact award” for outstanding contributions to Anthem/Elevance programs

●Spearheaded the development and implementation of comprehensive test strategies and plans covering UAT, functional and regression testing

●Partnered with the UX team to conduct user research and usability testing sessions, involving 4 user groups. Also helped prioritize FR, supervised A/B testing and testing roadmap.This collaborative effort resulted in a 20% increase in user satisfaction scores. Additionally, our findings led to actionable recommendations that directly improved product usability, resulting in a 50% decrease in user-reported issues and a 100% increase in user task completion rates.

●Introduced n supported test automation reducing manual efforts in care management system

●Managed multiple initiatives in Care management system involving technical and non-technical stakeholders and guided them from initiation to successful completion and hand-off

●Supported expansion program into the california & texas markets following the phase 1 rollout

●I effectively guided the migration of Legacy Employee Assistance Program to AWS by successfully transitioning over 1000 customers to the new tech stacks.

●Proficient in Java, Selenium, SQL queries for database validation and data analysis including NoSQL database like MongoDB

●Achieved over 25% reduction in post release defect in LTSS system

●Leveraged Selenium Grid for distributed test automation execution and Selenium WebDriver for web application testing automation

●Supported automation test frameworks: TestNG, Cucumber, Selenium WebDriver, Gherkin, Maven & Java.

●Managed defect life cycles using tools like Jira and Quality Center.

●Expertise in various testing types, including Smoke, Functional, Integration, System, Regression, Automation and more.

●Skilled in API testing using Postman, SOAPUI

●Strong ability to communicate technical concepts to non-technical stakeholders and vice versa

●Provide guidance and support for scrum masters as RTE

●Agile experience

Experienced in SAFe, Scrum, Kanban and Scrumban methodologies.

Certified in SAFe agilist & SAFe scrum master

Supported systems transition to agile methodology as scrum master

Managed multiple high-performing agile teams, co-ordinated end to end testing, provided guidance on release management, reviewed manual & automated test scenarios and test cases, handled defect triage between scrum team

Skilled in collaborating with cross-functional teams esp working with business stakeholders to align test strategy, execution and release efforts with business objectives

Managed defect life cycles using tools like Jira and Quality Center.

Strong ability to communicate technical concepts to non-technical stakeholders and vice versa

Skilled in collaborating with cross-functional teams involving business stakeholders, product owners, data architect to define project goals, scope, priorities, facilitating backlog grooming session & scrum ceremonies

Proactively identify and resolve impediments and conflicts ensuring the team remains focused on delivering valuable data platform and application solutions

●Employed Jira Align for PI and sprint planning. Employed Jira for backlog management

●Guided defect life cycles using tools like Jira and Quality Center.

●Familiar with CI/CD pipeline for seamless builds and test execution.

●Familiar with AWS and Google cloud

Education:

Bachelor of Science in Computer Science Engineering

Coimbatore Institute of Technology, Coimbatore, India June 2003 - May 2007

CGPA: 8.95

Recognitions:

●Impact Award (2022) ( 2021)

●Value in Action Award ( 2019))

●Team member of the sprint ( 2017)

●Valued member award by scrum team

Certifications:

●iPMS

●Project Management

●SAFe Agile Scrum Master Certification

●SAFe Agile Certification

●ISTQB Certified Tester

●Google Cloud Platform Fundamentals: Core Infrastructure - Certified by Coursera

Skills:

●Test Automation Framework Design

●Test Automation (Selenium WebDriver, TestNG, Cucumber)

●Defect Triage

●Data Analysis, Dashboard creation

●SQL Query Writing ( MongoDB & Relational DB)

●API Testing (Postman, SOAPUI)

●Test Strategy development (UAT, End to End testing, Regression)

●Continuous Integration & Deployment ( Bamboo, Jenkins)

●Requirement Analysis

●AWS & Google Cloud Services

●Bug Tracking and Reporting (Jira, Quality Center)

●Resource allocation

●Conflict Resolution

●Scrum and Agile Methodologies

●Sprint Planning and Review

●Project Management

●Project & Stakeholder Communication

Training:

●Python Scripting Training

●A/B testing Training

●PMP Training

●Product Owner Training

●SAFe Agile Scrum Master Training

●SAFe Agile training

●Writing User Stories - Training

●"BrainBench" Qualified in Java, JSP, HTML, CSS, Testing Basics

●TCS Training - Basics of Telecom, iQMS, and iPMS Training

●Kubernetes Training

●Deep learning courses

AI for everyone

Attributes:

●US Citizen - Eligible to work without sponsorship

Work Experience:

Elevance Health aka Anthem Inc

Location: Atlanta, GA, Duration: November 2017 - Present

Role: Senior IT Advisor

System experience:

●EAP-Employee Assistance Program

●EAB-Enterprise Admin Builder

●HRS-Healthy Return System

●LTSS-Long Term Service & Support

●LTSS Admin

●NICU-Case Management & Disease Management

Achievements:

●Designed the homegrown test automation framework ‘Ignite’

●Managed multiple initiatives in Care management system involving technical and non-technical stakeholders and guided them from initiation to successful completion and hand-off

●I assumed control of the Enterprise Assessment Builder when it was in the “Red” and successfully steered it to a “green status.

●Phase 1 of the EAB program brought about a remarkable 40% reduction in case management efforts and a significant decrease in error rates.

●Lead expansion program into the california and texas markets following the successful phase 1 rollout

●I effectively managed the migration of Legacy Employee Assistance Program to AWS by successfully transitioning over 1000 customers to the new tech stacks.

●Supported product documentation enhancement initiative resulting in 50% increase in user engagement

Key responsibilities::

●Leading UAT, integration, regression, automation, and functional testing.

●Lead test automation teams to facilitate automation development.

●Collaborate with technical architects and the product team to define, create, and enhance test solutions, encompassing both manual and automated approaches.

●Responsible for developing and aligning test strategy,test plan, execution and release efforts with business objectives. Supported UAT, integration, regression, automation, and functional testing.

●Developed automation framework and scripts using open-source tools

●Handling Defect Triage across program .

●Conducted Usability Testing

●Aided in User research

●Lead A/B testing

●Support Feature prioritization

●Review test scenarios and test cases (manual and automation)

●Developed automation framework and scripts using open-source tools.

●Managing automation suites/repositories in Bitbucket

●Leveraged Selenium Grid and Jenkins for distributed test automation execution.

●Interacting with development and product management teams for quick issue resolution.

●Collaborating with dynamic scrum teams in Agile environments.

●Provided regular QA status reporting and product demo for business stakeholders

●Provide guidance and support for scrum masters as RTE

●Utilized Selenium WebDriver for web application testing automation

●Interacting with development and product management teams for quick issue resolution..

●Supported timely deliver of complex migration project (EAP) in collaboration with internal stakeholders and external customers.

●Collaborated with PO, Scrum teams as well as QA team to implement several process improvements

●I bring thorough approach to project QA planning including task break-down, timelines, milestones and resource allocation

●Monitor project progress, identify risks and proactively address potential roadblocks

●Regularly communicate project status updates to stakeholders and team members utilizing clear approaches appropriate to the level of leadership being addressed

Environment: Atlassian tools, AWS, JIRA, JIRA align, Confluence,AWS, Tableau, Mongo DB, SQL, Oracle, IBM Data Warehouse, DataBricks, Selenium WebDriver, TestNG, Maven, Git bash, Jenkins, Java, Agile, HTML, XML, XPath, JavaScript, Windows, Postman, Bitbucket, Bamboo, SOAP UI, Python

Tata Consultancy Services

Duration: June 2007 - Nov 2010

Designation: Assistant System Engineer

Clients: Hutch Australia (Vodafone)

Responsibilities include:

●Analyzing requirements and preparing test plans and cases.

●Executing and verifying test cases manually.

●Documenting and logging defects.

●Conducting retesting and regression testing.

●Performing white-box testing.

●Preparing test summary reports.

●Tracking change requests and coordinating with the team

●Developed user interface for web based recharge application

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