Katika M.Taylor

**** ***** **.

Greenwood MO. ***34

816-***-****

ad0cmy@r.postjobfree.com

Work History

Quest Diagnostics/Exam One August 2020-Current

Medical Records Asst. II

Download Medical Records

Retrieve passwords

Reach out to Medical Facilities for patient information

An ability to priorities and manages expectations

A keen eye for detail

An ability to work independently

The ability to communicate articulately and efficiently with other people within the University

A mathematical background

Other duties assigned

United Health Group May 2016-March 2020

Customer Service Advocate

Pharmacy Assistance

Update Customer Info

Maintaining the billing system

Generating invoices and account statements

Performing account reconciliations

Maintaining accounts receivable files and records

Producing monthly financial and management reports

Hallmark Cards November2015-March 2016

Order Processor

Review daily shipment log

Input orders into company system

Create shipping paperwork for outbound deliveries

Track shipments and update master list

Handle any issues or discrepancies with shipments

Communicate delivery updates with sales team

Monitor inventory and order more supplies when necessary

Summit Technical Solutions September 2014-November 2015

General Clerk 1

Sorting, Filing, Physically and Electronically

Excel Check, TDO, Receive Files in Computer System

File by DOB immigrant files

Computer System Use, Job Data Base Programs

Scheduling meetings, appointments, and events for high profile clients using computer software applications

Performing clerical duties such as filing, typing, answering phones, and handling mail

Providing administrative support to executive staff by handling correspondence, scheduling meetings, and taking notes at meetings

Managing office supplies inventory and ordering supplies as needed

Century Link August 2012-August 2014

Data Repair Specialist

Customer Service, Call Center

Billing Consolidation, Update Account Info, Inbound Calls, Que call of 70+ call daily

Up-sales

Business Data Repair and Residential Phone Repair

Ensure that organizational data is secure

Backup and restore data to prevent data loss

Identify user needs to create and administer databases

Make and test modifications to database structure when needed

Maintain databases and update permissions

Merge old databases into new ones

JC Penny January 2011-February 2012

Inspector

Education

Ultimate Medical Academy

Medical Billing and Coding- Kansas City, MO August 2012

Certificate

Westport High School

Communication- Kansas City, MO May 1999

High School Diploma

Skills

MS Word

MS Power Point

MS Excel

MS Spreadsheet

Data Entry

Typing

Remote Customer Asst.

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